What is BrandedRooms?

BrandedRooms is a branded meeting room: a web page with your logo, colours and navigation that hosts your video meeting inside it. Guests wait in a lobby that says you will be joining shortly, the meeting starts on the page when you press Start the room, every guest is captured into your CRM, and you can fire celebration effects on every guest's screen.

Who is BrandedRooms for?

Companies running all-hands, sales kickoffs, client webinars, training and launches — and coaches, creators and small businesses running masterclasses, community calls and celebrations. Anyone who wants their important meetings to happen on their own page instead of a plain meeting link.

How does a branded meeting room work?

Three steps: connect the meeting account you already use, dress your room with your logo, colours and offers, then open the doors. Guests enter their first name and email, wait in your branded lobby, and are let in together when you start the room.

Who sees the celebration effects?

Everyone on your room page sees and hears them at the same moment — confetti, crystals, rockets, applause and sounds, fired by the host. People who joined through the meeting app directly don't see them.

Are the effects in the meeting recording?

No. Effects play over the meeting on the room page, so the meeting platform's own recording doesn't include them. To keep them in a replay, screen-record the room page.

What does BrandedRooms collect from guests?

First name and email at the door, plus the event they joined. Whether email is required is your choice per room; requiring it is what powers your follow-up.

How many people can join a room?

Everyone inside your room counts toward your meeting licence's participant limit — commonly 100, 300, 500 or 1,000. Your room warns you as you approach it. For bigger audiences, add a large-meeting or webinar licence or run an overflow livestream.

Do I need a meeting passcode?

Your meeting needs a passcode or a waiting room. We recommend keeping the passcode on and saving it in your room settings — guests never type it, the room passes it for them — and turning the platform's own waiting room off, because your branded lobby does that job.

Why do guests see “meeting has not started”?

Your guests are waiting for the host to start the meeting. With your meeting account connected, the Go Live button in your dashboard starts the meeting as host inside the page and opens the doors in one press. Without the connection, the host has to start the meeting in the meeting app first.

Do I need the desktop meeting app to host a branded room?

No. BrandedRooms is self-contained: after a one-time connection of your meeting account, you host from your own dashboard — your video, host controls and party controls in one place, with no second window.

Which meeting platform does BrandedRooms work with?

BrandedRooms hosts meetings you run on Zoom, using your own Zoom account and licence through Zoom's Meeting SDK. You bring the account; BrandedRooms never resells it. BrandedRooms is an independent product and is not affiliated with or endorsed by Zoom Communications, Inc. (formerly Zoom Video Communications, Inc.).

How much does BrandedRooms cost?

Every account starts with a free 30-day trial of the Generic Room — no credit card required. After that: Generic Room $99 a month, Branded Room $499 a month, and Custom Deluxe $1,499 a month (fully branded with your own command center, logo burst and party music; 5 custom party features included — each your own effect, image and sound — with more at $99 a month each).

Does BrandedRooms resell meeting licences?

No. Your meeting plan is billed by your meeting provider. BrandedRooms only bills for rooms.

What is Custom Deluxe?

Custom Deluxe is BrandedRooms fully branded to your business: your own back office and command center with the big green Go Live button, your logo bursting over the meeting, your own party music and effects, and 5 custom party features included (effect, image and sound each). Single sign-on is on the roadmap; we don't claim certifications we don't hold.

Can I use BrandedRooms today?

Yes — start your free 30-day trial today and set up your room step by step: name and address, brand, meeting connection, passcode and capacity. The hosted room engine that runs your live events is being prepared; your account shows its status and we tell you the moment your room can open its doors.

Are live effects recorded by the meeting platform?

No. Live effects play on your room page, over the meeting, rather than inside the meeting itself. Your meeting platform records only what happens in the meeting, so its recording does not include confetti, sparkles, rockets, applause or effect sounds. To keep the effects in a replay, screen-record the room page while the event runs.

How do I record a branded room with the effects included?

Screen-record the room page on a computer that is watching the event in the browser. Record the browser window with system audio on so the sounds come through, and keep the platform's own recording running as a backup. Test it the day before by firing one effect and checking the file has both picture and sound.

Do guests in the desktop app see the effects?

No. Guests who join with the plain meeting link in their own app are in the meeting but not on your room page, so they do not see or hear effects. Everyone on the room page, on any device with a browser, sees each effect at the same moment. Send the room link as the main link for big moments.

Which effects can the host fire during a meeting?

On a paid plan, from the Generic Room up, the host can fire confetti, sparkles, rockets, applause and sounds from the standard effects pack with keys 1–5 in the host control panel, and each effect plays on every in-room viewer's screen at once. Custom Deluxe adds five custom party features made for your brand.

What day of the week is best for a webinar?

For working audiences, the middle of the week is often calmer than the start or end, but there is no universal answer. Your audience's calendar matters more than a general rule. Try different days across a few sessions, keep the topic similar, and compare who registers, attends and stays before settling on a regular day.

How do I choose a webinar time for several time zones?

Pick the zone where most attendees live, then choose a time that is also reasonable for the next-largest group. If no single slot is fair, run the session twice. Always show the time zone in your invitation, and give guests an add-to-calendar link so their own calendar shows the right local time.

Should I host a webinar in the evening?

An evening webinar can suit audiences who attend outside work, such as side-business owners, parents, community members and many coaching clients. It usually suits business audiences less well. If you are unsure, ask a few people in your audience directly, or test one evening session against a daytime one.

Can guests shop without leaving the meeting on every plan?

No. The featured offers rail is part of the Branded Room. On a Generic Room you can still mention your offer and share a link in chat, but guests will open it outside the meeting. The Branded Room adds the rail, so offers open in a slide-over beside the live meeting and nobody has to leave the call.

Does the meeting keep playing while guests browse an offer?

Yes. The offer opens in a slide-over panel on the same room page, and the meeting carries on beside it. Guests can keep listening while they read, choose an option or fill in a form, then close the panel and return to the full view without rejoining or missing anything.

Does BrandedRooms take payments?

No. The featured offers rail opens your own product pages, order pages and forms beside the meeting, and guests complete any purchase there. Payments, orders and receipts stay with the checkout or order system you already use. BrandedRooms keeps the offer one click away, without guests having to leave the call.

What happens to my guest list when I cancel?

Your guest list is yours. Export it as a CSV file before the paid period ends, and check that guests sent to your CRM or email tool arrived with the right tags. BrandedRooms does not sell guest details or share them with other customers, whether your room is active or cancelled.

Do I need to cancel the free trial?

No. The free 30-day trial needs no credit card, so nothing is charged automatically when it ends. When the thirty days are up, you choose a plan to keep the room open, starting with the Generic Room at $99 a month, or simply let the trial close if it is not the right fit.

Does cancelling a room cancel my meeting account?

No. Your meeting account and licence are billed by your meeting provider and stay exactly as they are. BrandedRooms only bills for the room around the meeting and never resells meeting licences. If you want to change or cancel your meeting plan too, do that directly with your meeting provider.

Can I run more than one branded room at the same time?

Yes, as long as your meeting licence allows the meetings behind them to run at the same time. Each room hosts its own meeting, and on many meeting plans one host account runs one meeting at a time. Two rooms live at once usually need two hosts or a licence that allows it. Rooms at different times can share a host.

Can an agency run branded rooms for several clients?

Yes. Each client can have a room in their own brand, with their own domain, offers and follow-up. Agencies that want every client room under one account, with white-label so only the client's brand shows, should talk to sales: multiple-room administration and white-label are available through our team, scoped and quoted for the number of rooms.

Do I need more than one room for different events?

Usually not. One room can host every event you run, and guest capture tags each guest by event, so your lists stay separate. A second room is worth it when events need different branding or domains, run at the same time, or are managed by different people on your team.

Should I use a subdomain or my main domain?

Most hosts use a subdomain, such as live, room, events or studio in front of their existing domain. It leaves your main website untouched and gives the room a clear, reusable address. Pick a short word that is easy to say aloud at the end of a call and that matches how your audience talks.

Can I use my own domain during the free trial?

No. The free 30-day trial uses a generic room on a brandedrooms.com address, and so does the Generic Room. Your own domain or subdomain comes with the Branded Room and up, along with full branding, the offers rail, integrations and follow-up funnels, and the BrandedRooms badge removed. Use the trial to get the room working first.

How long does custom domain setup take?

The steps themselves are short: add the domain in your room settings, then add the DNS record shown there with your domain provider. The wait is for the record to take effect, which depends on your provider and can take a little while. Set it up a few days before your first event so there is no rush.

Can you embed a video meeting in a website for free?

Yes, if you build it. Meeting platforms generally let you build an embedded meeting with your own developer resources at no extra charge beyond your meeting licence, though building takes engineering time. BrandedRooms offers a free 30-day trial, no card, that embeds your meeting in a page with a waiting room, Start the room and guest capture.

Do guests need to install anything to join an embedded meeting?

No. Guests join an embedded meeting in their web browser on your page, with nothing to install. The browser asks for camera and microphone permission the first time. Anyone who prefers their desktop meeting app can still use the regular meeting link, but they will see only the meeting, not your page around it.

Does an embedded meeting use my existing meeting account?

Yes. An embedded meeting runs on the host's own meeting account and licence, with its settings, recordings and participant limit. The website only provides the page around it. BrandedRooms works this way: you connect the meeting account you already use, and BrandedRooms never resells meeting licences.

Can I embed a video meeting on my own domain?

Yes. If you build it yourself, the meeting page lives wherever you host it. With BrandedRooms, a Branded Room can run on your own domain or a subdomain, such as a live address on your company site, while trial and Generic Rooms use a brandedrooms.com address. You add the domain in your room settings.

Do branded rooms work on phones without an app?

Yes, guests can open the room link in a phone browser and join the meeting on the room page without downloading an app. Phones and browsers vary, so test the room on the devices your audience uses. Anyone who prefers the meeting platform's own app can still use the regular meeting link, though they will not see the room page.

Can phone guests see live effects and the offers rail?

Phone guests on the room page are on the same page as everyone else, so effects play over the meeting and the offers rail is part of it. On a small screen there is less space, so the rail and the meeting share it. For sessions where the offer or detailed slides matter, recommend a laptop or desktop.

Should I tell guests to join from a laptop?

For big moments, yes, as a recommendation rather than a rule. Say in the invitation that a laptop or desktop gives the best view of the meeting, slides and offers, and that phone guests are welcome too. For community calls, celebrations and short updates, phones work well and the recommendation can be lighter.

Do guests need to download anything to join a branded room?

No. Guests join in the web browser on your room page with nothing to install. They enter a first name and email, wait in your branded lobby, and the meeting appears when the host presses Start the room. Anyone who prefers the desktop meeting app can still join with the regular link, though they will not see your page.

Can guests join a branded room from a phone?

Yes, guests can open the room link in the browser on a phone or tablet, as well as on a computer. The page asks for camera and microphone permission the first time, just as on a laptop. For long events, suggest that phone guests plug in their charger and use headphones, which helps both battery and sound.

Answers

Answers about branded meeting rooms

Short, direct answers — each one links to the page it comes from.

The product

What is BrandedRooms?: BrandedRooms is a branded meeting room: a web page with your logo, colours and navigation that hosts your video meeting inside it. Guests wait in a lobby that says you will be joining shortly, the meeting starts on the page when you press Start the room, every guest is captured into your CRM, and you can fire celebration effects on every guest's screen. Read more →
Who is BrandedRooms for?: Companies running all-hands, sales kickoffs, client webinars, training and launches — and coaches, creators and small businesses running masterclasses, community calls and celebrations. Anyone who wants their important meetings to happen on their own page instead of a plain meeting link. Read more →
How does a branded meeting room work?: Three steps: connect the meeting account you already use, dress your room with your logo, colours and offers, then open the doors. Guests enter their first name and email, wait in your branded lobby, and are let in together when you start the room. Read more →
Do guests need to download anything?: No. Guests join in the browser, right on your room page. Anyone who prefers the meeting app can still use the regular link. Read more →
Who sees the celebration effects?: Everyone on your room page sees and hears them at the same moment — confetti, crystals, rockets, applause and sounds, fired by the host. People who joined through the meeting app directly don't see them. Read more →
Are the effects in the meeting recording?: No. Effects play over the meeting on the room page, so the meeting platform's own recording doesn't include them. To keep them in a replay, screen-record the room page. Read more →

Guests and data

Who owns my guests' details?: You do. Guest names and emails go to you and the tools you connect — never sold and never shared with other customers. Read more →
What does BrandedRooms collect from guests?: First name and email at the door, plus the event they joined. Whether email is required is your choice per room; requiring it is what powers your follow-up. Read more →

Setup

Do I need my own meeting account?: Yes. You bring the meeting account and licence you already have; BrandedRooms hosts that meeting on your page. Your settings, your recordings, your plan — billed by your meeting provider, not by us. Read more →
How many people can join a room?: Everyone inside your room counts toward your meeting licence's participant limit — commonly 100, 300, 500 or 1,000. Your room warns you as you approach it. For bigger audiences, add a large-meeting or webinar licence or run an overflow livestream. Read more →
Do I need a meeting passcode?: Your meeting needs a passcode or a waiting room. We recommend keeping the passcode on and saving it in your room settings — guests never type it, the room passes it for them — and turning the platform's own waiting room off, because your branded lobby does that job. Read more →
Why do guests see “meeting has not started”?: Your guests are waiting for the host to start the meeting. With your meeting account connected, the Go Live button in your dashboard starts the meeting as host inside the page and opens the doors in one press. Without the connection, the host has to start the meeting in the meeting app first. Read more →
Do I need the desktop meeting app to host a branded room?: No. BrandedRooms is self-contained: after a one-time connection of your meeting account, you host from your own dashboard — your video, host controls and party controls in one place, with no second window. Read more →

Compatibility

Which meeting platform does BrandedRooms work with?: BrandedRooms hosts meetings you run on Zoom, using your own Zoom account and licence through Zoom's Meeting SDK. You bring the account; BrandedRooms never resells it. BrandedRooms is an independent product and is not affiliated with or endorsed by Zoom Communications, Inc. (formerly Zoom Video Communications, Inc.). Read more →

Pricing

How much does BrandedRooms cost?: Every account starts with a free 30-day trial of the Generic Room — no credit card required. After that: Generic Room $99 a month, Branded Room $499 a month, and Custom Deluxe $1,499 a month (fully branded with your own command center, logo burst and party music; 5 custom party features included — each your own effect, image and sound — with more at $99 a month each). Read more →
Is there a free trial?: Yes. Every account gets 30 days of the Generic Room free, with no credit card. When the trial ends your room stops opening for guests until you choose a plan — your settings and guest data are kept. Read more →
Can I cancel a Branded Room?: Yes. Plans are monthly and can be cancelled any time from your account; your plan's features stay on until the end of the period you paid for. Read more →
Does BrandedRooms resell meeting licences?: No. Your meeting plan is billed by your meeting provider. BrandedRooms only bills for rooms. Read more →

Corporate

What is Custom Deluxe?: Custom Deluxe is BrandedRooms fully branded to your business: your own back office and command center with the big green Go Live button, your logo bursting over the meeting, your own party music and effects, and 5 custom party features included (effect, image and sound each). Single sign-on is on the roadmap; we don't claim certifications we don't hold. Read more →

Availability

Can I use BrandedRooms today?: Yes — start your free 30-day trial today and set up your room step by step: name and address, brand, meeting connection, passcode and capacity. The hosted room engine that runs your live events is being prepared; your account shows its status and we tell you the moment your room can open its doors. Read more →

answers

Are live effects recorded by the meeting platform?: No. Live effects play on your room page, over the meeting, rather than inside the meeting itself. Your meeting platform records only what happens in the meeting, so its recording does not include confetti, sparkles, rockets, applause or effect sounds. To keep the effects in a replay, screen-record the room page while the event runs. Read more →
How do I record a branded room with the effects included?: Screen-record the room page on a computer that is watching the event in the browser. Record the browser window with system audio on so the sounds come through, and keep the platform's own recording running as a backup. Test it the day before by firing one effect and checking the file has both picture and sound. Read more →
Do guests in the desktop app see the effects?: No. Guests who join with the plain meeting link in their own app are in the meeting but not on your room page, so they do not see or hear effects. Everyone on the room page, on any device with a browser, sees each effect at the same moment. Send the room link as the main link for big moments. Read more →
Which effects can the host fire during a meeting?: On a paid plan, from the Generic Room up, the host can fire confetti, sparkles, rockets, applause and sounds from the standard effects pack with keys 1–5 in the host control panel, and each effect plays on every in-room viewer's screen at once. Custom Deluxe adds five custom party features made for your brand. Read more →
What is the best time to host a webinar?: It depends on your audience. For business audiences, a weekday mid-morning or early afternoon in their main time zone is a sensible starting point, away from Monday mornings and Friday afternoons. Audiences who join outside work, such as many coaching and community audiences, may prefer early evenings or weekends. Test a few slots with your own attendees. Read more →
What day of the week is best for a webinar?: For working audiences, the middle of the week is often calmer than the start or end, but there is no universal answer. Your audience's calendar matters more than a general rule. Try different days across a few sessions, keep the topic similar, and compare who registers, attends and stays before settling on a regular day. Read more →
How do I choose a webinar time for several time zones?: Pick the zone where most attendees live, then choose a time that is also reasonable for the next-largest group. If no single slot is fair, run the session twice. Always show the time zone in your invitation, and give guests an add-to-calendar link so their own calendar shows the right local time. Read more →
Should I host a webinar in the evening?: An evening webinar can suit audiences who attend outside work, such as side-business owners, parents, community members and many coaching clients. It usually suits business audiences less well. If you are unsure, ask a few people in your audience directly, or test one evening session against a daytime one. Read more →
Can guests shop without leaving the meeting on every plan?: No. The featured offers rail is part of the Branded Room. On a Generic Room you can still mention your offer and share a link in chat, but guests will open it outside the meeting. The Branded Room adds the rail, so offers open in a slide-over beside the live meeting and nobody has to leave the call. Read more →
Does the meeting keep playing while guests browse an offer?: Yes. The offer opens in a slide-over panel on the same room page, and the meeting carries on beside it. Guests can keep listening while they read, choose an option or fill in a form, then close the panel and return to the full view without rejoining or missing anything. Read more →
Does BrandedRooms take payments?: No. The featured offers rail opens your own product pages, order pages and forms beside the meeting, and guests complete any purchase there. Payments, orders and receipts stay with the checkout or order system you already use. BrandedRooms keeps the offer one click away, without guests having to leave the call. Read more →
Can I cancel a branded room anytime?: Yes. Monthly Branded Room plans can be cancelled any time. You are not charged for the next month, and the room stays fully branded until the end of the period you already paid for, so any event booked before then runs as planned. The Generic Room and Custom Deluxe can also be cancelled month to month. Read more →
What happens to my guest list when I cancel?: Your guest list is yours. Export it as a CSV file before the paid period ends, and check that guests sent to your CRM or email tool arrived with the right tags. BrandedRooms does not sell guest details or share them with other customers, whether your room is active or cancelled. Read more →
Do I need to cancel the free trial?: No. The free 30-day trial needs no credit card, so nothing is charged automatically when it ends. When the thirty days are up, you choose a plan to keep the room open, starting with the Generic Room at $99 a month, or simply let the trial close if it is not the right fit. Read more →
Does cancelling a room cancel my meeting account?: No. Your meeting account and licence are billed by your meeting provider and stay exactly as they are. BrandedRooms only bills for the room around the meeting and never resells meeting licences. If you want to change or cancel your meeting plan too, do that directly with your meeting provider. Read more →
Can I run more than one branded room at the same time?: Yes, as long as your meeting licence allows the meetings behind them to run at the same time. Each room hosts its own meeting, and on many meeting plans one host account runs one meeting at a time. Two rooms live at once usually need two hosts or a licence that allows it. Rooms at different times can share a host. Read more →
Can an agency run branded rooms for several clients?: Yes. Each client can have a room in their own brand, with their own domain, offers and follow-up. Agencies that want every client room under one account, with white-label so only the client's brand shows, should talk to sales: multiple-room administration and white-label are available through our team, scoped and quoted for the number of rooms. Read more →
Do I need more than one room for different events?: Usually not. One room can host every event you run, and guest capture tags each guest by event, so your lists stay separate. A second room is worth it when events need different branding or domains, run at the same time, or are managed by different people on your team. Read more →
Can I host a meeting room on my own domain?: Yes, on a Branded Room. You can host the room on your own domain or a subdomain such as live.yourcompany.com by adding the domain in room settings and a DNS record with your domain provider. The trial and the Generic Room use a brandedrooms.com address. The room works the same either way; only the address in the browser changes. Read more →
Should I use a subdomain or my main domain?: Most hosts use a subdomain, such as live, room, events or studio in front of their existing domain. It leaves your main website untouched and gives the room a clear, reusable address. Pick a short word that is easy to say aloud at the end of a call and that matches how your audience talks. Read more →
Can I use my own domain during the free trial?: No. The free 30-day trial uses a generic room on a brandedrooms.com address, and so does the Generic Room. Your own domain or subdomain comes with the Branded Room and up, along with full branding, the offers rail, integrations and follow-up funnels, and the BrandedRooms badge removed. Use the trial to get the room working first. Read more →
How long does custom domain setup take?: The steps themselves are short: add the domain in your room settings, then add the DNS record shown there with your domain provider. The wait is for the record to take effect, which depends on your provider and can take a little while. Set it up a few days before your first event so there is no rush. Read more →
Can you embed a video meeting in a website for free?: Yes, if you build it. Meeting platforms generally let you build an embedded meeting with your own developer resources at no extra charge beyond your meeting licence, though building takes engineering time. BrandedRooms offers a free 30-day trial, no card, that embeds your meeting in a page with a waiting room, Start the room and guest capture. Read more →
Do guests need to install anything to join an embedded meeting?: No. Guests join an embedded meeting in their web browser on your page, with nothing to install. The browser asks for camera and microphone permission the first time. Anyone who prefers their desktop meeting app can still use the regular meeting link, but they will see only the meeting, not your page around it. Read more →
Does an embedded meeting use my existing meeting account?: Yes. An embedded meeting runs on the host's own meeting account and licence, with its settings, recordings and participant limit. The website only provides the page around it. BrandedRooms works this way: you connect the meeting account you already use, and BrandedRooms never resells meeting licences. Read more →
Can I embed a video meeting on my own domain?: Yes. If you build it yourself, the meeting page lives wherever you host it. With BrandedRooms, a Branded Room can run on your own domain or a subdomain, such as a live address on your company site, while trial and Generic Rooms use a brandedrooms.com address. You add the domain in your room settings. Read more →
Do branded rooms work on phones without an app?: Yes, guests can open the room link in a phone browser and join the meeting on the room page without downloading an app. Phones and browsers vary, so test the room on the devices your audience uses. Anyone who prefers the meeting platform's own app can still use the regular meeting link, though they will not see the room page. Read more →
Can phone guests see live effects and the offers rail?: Phone guests on the room page are on the same page as everyone else, so effects play over the meeting and the offers rail is part of it. On a small screen there is less space, so the rail and the meeting share it. For sessions where the offer or detailed slides matter, recommend a laptop or desktop. Read more →
Should I tell guests to join from a laptop?: For big moments, yes, as a recommendation rather than a rule. Say in the invitation that a laptop or desktop gives the best view of the meeting, slides and offers, and that phone guests are welcome too. For community calls, celebrations and short updates, phones work well and the recommendation can be lighter. Read more →
Do guests need to download anything to join a branded room?: No. Guests join in the web browser on your room page with nothing to install. They enter a first name and email, wait in your branded lobby, and the meeting appears when the host presses Start the room. Anyone who prefers the desktop meeting app can still join with the regular link, though they will not see your page. Read more →
Can guests join a branded room from a phone?: Yes, guests can open the room link in the browser on a phone or tablet, as well as on a computer. The page asks for camera and microphone permission the first time, just as on a laptop. For long events, suggest that phone guests plug in their charger and use headphones, which helps both battery and sound. Read more →
What do guests miss if they join with the desktop app?: Guests who join through their own meeting app join the meeting itself, not your room page. They hear and see the session normally, but they do not see your branding, the featured offers beside the meeting, the attendee experience or the live effects. Send the room link as your main link so most guests get the full room. Read more →
Why does the browser ask for microphone permission?: The browser asks so the guest can choose whether your page may use their microphone and camera. It is a standard browser safeguard, not something the guest installs. Guests who only want to listen can decline and still watch. Mention it in your invitation so nobody is surprised when the prompt appears. Read more →
Do I need my own meeting account for BrandedRooms?: Yes. BrandedRooms hosts the meeting account and licence you already use, and you connect it once in your room settings. Your settings, recordings and participant limit stay with your meeting account. BrandedRooms does not sell meeting licences, so the meeting stays on your provider's bill and BrandedRooms bills only for rooms. Read more →
Can several hosts share one meeting account?: Yes, if they host from the same company account. Create the developer app once inside that account and use its keys in each room that runs on it. Each room still points at the specific meeting it should open, and each host starts that meeting in the meeting app before pressing Start the room. Read more →
Does BrandedRooms change my meeting settings?: No. Connecting your account only lets the room sign guests into the meeting you configured, as attendees. It cannot start meetings for you, read your other meetings or change account settings. We do recommend two settings for a smooth room: keep the passcode on and saved in the room, and turn the platform's own waiting room off. Read more →
Will my recordings still work the same way?: Yes. Recording stays with your meeting account, exactly as before, and files land wherever your account normally saves them. One honest limit: live effects play on the room page, not inside the meeting, so the platform's recording does not include them. Screen-record the room page if you want effects in your replay. Read more →
How do passcodes work in a branded room for guests?: Guests never type the passcode. The host saves it once in room settings, and when the meeting starts the room passes it for every guest. Guests simply leave their name and email at the door, wait in the branded lobby, and move into the live meeting when the host presses Start the room. Read more →
Should I turn off the waiting room in my meeting platform?: Yes, for most branded rooms. Keep the passcode on and turn the platform's own waiting room off, because your branded lobby already does the waiting. With both on, guests wait twice and the host has to admit each person by hand. Keep the platform waiting room only for very private sessions. Read more →
Which passcode do I enter in room settings?: Enter the short passcode people would type to join the meeting, exactly as your meeting platform shows it. Do not paste the long code from the end of the meeting link. If you change the passcode in your meeting platform, update it in your room settings too, so guests can still join. Read more →
How long should a webinar be?: It depends on the purpose, but most webinars work well somewhere between about thirty minutes and an hour including questions. Short demos and updates sit at the lower end; training sessions and masterclasses can run longer. Decide from the single outcome you want, then allow enough time for questions without padding the presentation. Read more →
How long should the questions part of a webinar be?: Plan questions as part of the length, not an extra. A reasonable starting point is to reserve roughly the last quarter of the session, and to take a few questions during the presentation too. Ask a moderator to group similar questions, and promise written answers in the follow-up for anything you cannot reach. Read more →
Is a ninety-minute webinar too long?: Not if the content needs it and the audience expects it. Masterclasses, workshops and in-depth training often run that long. Tell people the length in the invitation, include a short break or an interactive segment in the middle, and keep each part focused. For a demo or an update, ninety minutes would usually be too long. Read more →
Should every webinar in a series be the same length?: A consistent length helps people plan, especially for a weekly or monthly series. Pick a slot that suits the typical session, say it in every invitation, and finish on time. If a particular topic needs more, say so in advance rather than overrunning on the day. Read more →
How many people can join a branded room?: A branded room holds as many people as your meeting licence allows, because the meeting runs on your own account. Common licence tiers are 100, 300, 500 or 1,000 participants. Everyone inside counts, including hosts, speakers and guests who joined through the desktop app. Check your own plan for the exact figure. Read more →
Does BrandedRooms add its own participant limit?: No. BrandedRooms does not set a separate guest cap; your meeting plan's participant limit is the cap. You set the room's capacity to match that limit, and on a paid plan the capacity warnings and live attendee list help you see when you are getting close, so you can act early. Read more →
Do people who join through the desktop app count toward the limit?: Yes. Anyone in the meeting counts toward the participant limit, whether they joined on your room page or through their own meeting app with the regular link. That is why it helps to send the room link as the main link and keep track of everyone, not only the guests on your page. Read more →
What should I do if my event might be over the limit?: Act before the event. Upgrade your meeting licence for that month, plan an overflow livestream for late arrivals, or split the session into two smaller ones. Each option keeps the experience calm. Leaving it to the day means some guests may be turned away once the meeting is full. Read more →
How many reminder emails before a webinar is too many?: Usually anything beyond four or five for a single event. Most audiences respond well to a confirmation, a reminder the day before, one about an hour before and one as the doors open. If people start replying to ask you to stop or unsubscribing after reminders, cut one. A small, close audience may need only two. Read more →
When should the last webinar reminder go out?: As the doors open, roughly ten to fifteen minutes before the start. Keep it very short with the join link at the top. Many people decide whether to attend in that final window, and a well-timed message puts the link in front of them right when they are ready to click. Read more →
Should webinar reminders include the join link every time?: Yes. Put the same join link near the top of every reminder, so nobody has to dig for the original email. Use one link that leads to your room page rather than separate registration and meeting links, and make sure the calendar invitation uses the same link. Read more →
How much does a branded meeting room cost?: On BrandedRooms, a room in your own brand is the Branded Room at $499 a month, with your logo, domain, offers rail, integrations and follow-up funnels. The Generic Room, with standard effects and the attendee list, is $99 a month, and Custom Deluxe is $1,499 a month. Every plan starts with a free 30-day trial, no card. Read more →
Is the meeting licence included in the price?: No. You bring your own meeting account and licence, and your meeting provider bills for it as it does today. BrandedRooms never resells meeting licences and bills only for the room around the meeting. Your participant limit therefore comes from the licence you hold, and you upgrade that licence with your provider if you need more capacity. Read more →
What does Custom Deluxe add for the extra cost?: Custom Deluxe, at $1,499 a month, is fully branded to your business, with its own command center, a logo burst, custom music and custom effects, and priority support. Five custom party features are included, each with the effect, image and sound you choose, and more can be added any time. It suits hosts who want their events to have a signature sound and look that nobody else has. Read more →
How much does it cost for several rooms or single sign-on?: Single sign-on, multi-room administration and white-label are available on request, scoped and quoted for your organisation rather than listed on the pricing page. Talk to sales with a rough picture of your rooms, hosts and events, and we will put a plan and a price in front of you. Read more →
How do you brand a video meeting?: Brand what guests see first and what they see on screen. Use a branded join page and waiting room instead of a bare link, then add a consistent display name, a tidy or branded background, slides in your colours and a familiar greeting. A branded room hosts the meeting inside your own page, so your brand is there from the first click. Read more →
Can I put my logo on a video meeting?: You can show your logo on slides and in a branded virtual background, but the meeting window itself usually looks the same for everyone. A branded room puts your logo, colours and navigation around the meeting on your own page, along with a waiting room in your style. On a Branded Room, your own fonts and domain come too. Read more →
How do I make a meeting link look professional?: Send people to a page that belongs to you instead of a long string of numbers. A branded room gives your meeting its own page, and on a Branded Room that page runs on your domain or subdomain, such as live.yourcompany.com. It reads cleanly in an email, is easy to say aloud and can be reused for every session. Read more →
Do guests see my branding if they join through the desktop app?: No. Guests who join with the plain meeting link in their own desktop app see their app, not your branded page, offers rail or live effects. That is why it helps to send the room link as your main link. Guests on the room page, on any device with a browser, see the full branded experience. Read more →
How do you brand a webinar?: Carry your logo, colours, fonts and voice through every step a guest sees: the invitation, registration, reminders, the page they join on and its waiting room, your slides, the offer and the follow-up. The step most often missed is the join page. A branded room hosts the webinar inside your own page, so guests join on your brand. Read more →
Can I brand the page guests join a webinar on?: Yes. A branded room hosts your webinar inside your own web page, with your logo, colours and navigation around the meeting and a waiting room with your name on it. Guests join in the browser with nothing to download. On a Branded Room, the page also runs on your own domain or subdomain. Read more →
What should a branded webinar waiting room show?: Show your logo, a warm line saying you will be joining shortly, the session title, a countdown to the start and an add-to-calendar button for anyone early. Keep it calm and on brand. When you start, pressing Start the room switches every waiting guest's page to the live session at the same moment. Read more →
Do I need special software to brand a webinar?: Not necessarily. Your slides, email and registration can carry your brand with tools you already use. The hardest part to brand is the join page and waiting room, which a plain meeting link cannot change. A branded room adds that layer on the meeting account you already have. Start a free 30-day trial, no card, to try it. Read more →
How do you capture leads from a video meeting?: Ask each guest for a first name and email before they join, tag them with the event, and send the list to your CRM or email tool soon after. A branded room does this at the door. On every plan you can export the list as a CSV file; on a Branded Room, guests flow to your tools with tags. Read more →
Can I capture leads with a plain meeting link?: Only partly. A plain link can be paired with a separate registration form, but that records who signed up, not who attended, and display names in the meeting are often unreliable. Capturing guests at the door of a branded room ties each name and email to the event they actually joined. Read more →
What information should I ask for when capturing leads?: Usually just a first name and email. Every extra field slows guests down at the door. If you need more, such as company or goals, ask in a form inside the offers rail or in your follow-up, when people have a reason to share it. Always say clearly what you will send them. Read more →
Where do leads from a branded room go?: On every plan, guest details are tagged by event and you can export them as a CSV file at any time. On a Branded Room, they are sent to your CRM or email tool with tags, and follow-up funnels move each group to the next step you choose. Custom integrations are available through our team. Read more →
How to celebrate a business anniversary with customers?: Invite them to a short celebration that thanks them by name. Tell the story of the business in a few minutes, spotlight two or three customers, offer something generous for the people who came, and mark the moment with a toast and a planned celebration. Hosting it online lets customers join from anywhere, and a branded room keeps it feeling like your party. Read more →
What do you say at a business anniversary celebration?: Say thank you first, and say it to specific people. Then tell the story honestly: where you started, the hard moment, what changed and what comes next. Keep it short and personal. End with one look ahead, an announcement or a promise for the coming year, so the celebration points forward as well as back. Read more →
How long should a virtual anniversary party be?: Forty-five minutes to an hour is plenty. That covers a welcome, the story, a thank-you roll call, a few customer spotlights, a toast and a look ahead. Open the room a few minutes early with music and a countdown so arrivals feel welcomed, and finish on time so the last memory is a celebration rather than a drift. Read more →
How do you follow up after a virtual event?: Thank attendees within about a day, send registrants who missed it a separate note, share the replay or resources you promised and give each group one clear next step. Start with an accurate list of who came, captured at the door and tagged by event, so you can send the right message to the right people. Read more →
How soon should I follow up after a virtual event?: As soon as you reasonably can, ideally within a day, while the event is fresh in people's minds. A short thank-you with one next step beats a polished email a week later. Plan and draft the follow-up before the event, so all you need to add afterwards is the replay link and a moment from the session. Read more →
Should no-shows get a different follow-up?: Yes. People who registered but did not attend need a different message from attendees. Tell them you missed them, share the replay or a short summary and offer the next step or the next date. Avoid referring to moments they did not see, and do not make them feel guilty for missing it. Read more →
What should a virtual event follow-up email include?: Include a genuine thank-you, the name of the event, one memorable moment, the replay or resources if promised and a single clear next step with one link. Keep it short. Send a second, separate email a few days later to attendees who have not acted, answering the most common question from the session. Read more →
How do you get people to attend a virtual event?: Give people a concrete reason to attend live, invite the right people personally, make it easy to register and save the date, remind them the day before and shortly before, and send one link that opens in the browser. Then run an event worth repeating, because a good experience is the best promotion for the next one. Read more →
How far in advance should I invite people to a virtual event?: It depends on the event and audience. A short webinar can be promoted over a week or two, while a large company event, summit or celebration needs more notice so people can protect the date. Whatever the lead time, send the calendar invite early and plan reminders for the day before and the hour before. Read more →
Do personal invitations work better than mass emails?: For many events, personal invitations from hosts, speakers, partners or managers carry more weight than a general email, because they come from someone the guest knows. Use both: broad promotion to reach people, and personal notes for the guests who matter most. Give your speakers and partners a short, ready-to-send message. Read more →
What makes people show up live rather than watch the replay?: Something that only happens live: questions answered in the moment, a first reveal, a guest they want to meet, a celebration, a live-only bonus or the chance to connect with others. Say clearly in the invitation what attendees get by being there. If the replay offers everything, many people will reasonably choose the replay. Read more →
How to host a virtual launch party on a small budget?: Host it in a room you already have and spend your effort on the run of show. A free branded room page, a rehearsed reveal, one clear offer and a same-day follow-up matter far more than production. Ask a friend to moderate questions, keep it under an hour, and plan the celebration moment so it feels like a party rather than a presentation. Read more →
How long should a virtual launch party be?: Aim for forty-five minutes to an hour. That leaves room for a welcome, the story, the reveal, a walkthrough, questions and a clear close without losing people. If you have special guests or a panel, add time for them, but keep the reveal in the first half so latecomers and early leavers both see it. Read more →
What makes a virtual launch party feel like a party?: A shared moment that everyone experiences together. Plan the reveal, then mark it with sound and colour: confetti and applause on every screen, a countdown, guests unmuting to cheer. Add a warm welcome by name, a few surprise guests, and music in the lobby. People remember how the moment felt more than any slide. Read more →
Should I sell during a launch party?: Yes, if the launch has something to buy, and say so plainly. Guests came to see the new thing, so telling them how to get it is part of the service. Keep the offer visible beside the meeting rather than in a link pasted into chat, name it clearly at the close, and repeat it in the follow-up. Read more →
How to make a virtual celebration feel special for the guest of honour?: Plan it around them. Gather short messages from people who matter to them, invite a surprise guest, and give them the final word. Dress the room with their name and photos, mark the big moment with a shared celebration, and send a keepsake afterwards, such as a collection of messages or the group photo. Read more →
What makes online parties feel less like meetings?: A room that looks like an occasion, a warm welcome before the start, and a planned peak moment everyone experiences together. Music in the lobby, guests greeted by name, a theme, and confetti or applause on every screen at the big moment all help. Keep the agenda short and the formal parts brief. Read more →
How long should a virtual celebration last?: About an hour for most celebrations, and less for a surprise or a quick team moment. That leaves time for a welcome, a few short tributes, the big moment and a goodbye. Leave the room open for ten minutes afterwards for anyone who wants to linger, without asking everyone to stay. Read more →
How do you make virtual meetings fun?: Give people a warm welcome, a short opener, a moment to celebrate something real and ways to take part rather than just watch. Keep fun short and specific to the group, plan it in advance and repeat small rituals in regular meetings. Fun works best when it helps people connect, focus or celebrate, not when it fills time. Read more →
What are quick fun activities for a virtual meeting?: Try a one-word check-in in the chat, show and tell with an object from your desk, a playful this-or-that question, a small-wins round or a quick poll. Each takes a couple of minutes and works with cameras on or off. Pick one per meeting rather than stacking several, so the meeting stays focused. Read more →
How do I make a large virtual meeting more engaging?: In a large meeting, most people will not speak, so give them other ways in: chat questions, polls, a moderated question time and shared moments everyone sees at once, such as applause or confetti for a winner. Start everyone together from a branded waiting room, keep segments short and change something every several minutes. Read more →
How do I keep virtual meetings fun without wasting time?: Keep each fun element to a minute or two, tie it to the meeting's purpose and put it in the agenda so it does not overrun. Use the opener to warm people up for the discussion that follows, celebrate real wins rather than inventing games, and always finish on time. Fun that respects people's time is the kind they come back for. Read more →
How to moderate a virtual Q and A with a large audience?: Have one dedicated moderator collect questions in chat or a Q and A panel, group duplicates, and read the best ones aloud in a planned order. Seed a few questions in advance so you never start with silence, keep answers short, and close on time by telling people where unanswered questions will be answered. Read more →
Should the moderator read questions word for word?: Mostly yes, lightly tidied for clarity. Reading a question as written keeps it honest and shows the audience they were heard. Combine duplicates and say so, rephrase hostile questions neutrally while keeping their substance, and leave out personal details. Name the asker only if they are happy to be named. Read more →
What do you do if nobody asks a question?: Use seeded questions you collected in advance from registrations or a pre-event email, or ask the speaker one you prepared together. Then invite the audience again with a specific prompt, such as what would you try first. Silence usually breaks once the first question is answered and people see how it works. Read more →
How to prepare speakers for a virtual event in a short time?: Focus on three things: a one-page briefing with the audience, the brief and their exact time slot, a fifteen-minute tech check on the device they will use, and a call time thirty minutes before the doors open. Rehearse their handover even if you skip everything else. Those steps prevent most problems. Read more →
What should a speaker tech check include?: Camera framing and light, microphone sound, internet stability, screen sharing and any video or audio the speaker will play. Run it on the same device, room and connection they will use on the day, and have them join exactly as they will join live. Confirm who they contact if something fails during the event. Read more →
Should speakers join as guests or as hosts?: Speakers should join the meeting through the host or speaker link in the meeting app, not as guests on the room page, so they can share their screen and speak freely. Guests join on the branded room page, joined muted. Give each speaker the right link in the briefing and test it during the tech check. Read more →
How to record a virtual event in a branded room?: Record the meeting with your meeting platform's built-in recording, which captures video, audio and shared screens. If you also want the branding and live effects in the replay, screen-record the room page on a computer during the event, because effects play on the page and are not part of the platform's recording. Read more →
Are live effects in the meeting recording?: No. Confetti, sparkles, rockets, applause and sounds play over the meeting on the room page, on each viewer's screen. Your meeting platform's recording captures the meeting itself and does not include them. To keep the effects in a replay, screen-record the room page during the event, with system audio switched on. Read more →
Where are my event recordings stored?: With your meeting account, exactly as before. The meeting platform saves recordings to your computer or your account's cloud storage, depending on your plan and settings. BrandedRooms does not hold or process them. Any screen recording you make of the room page is saved wherever your computer's screen recorder puts it. Read more →
How to start a large meeting on time if people keep joining late?: Start anyway, at the stated minute. Open with a welcome and a short story that latecomers can join without missing anything essential, then give the agenda a couple of minutes in. Over time people learn that your meetings begin on the hour. Waiting for stragglers only rewards lateness and costs everyone who arrived on time. Read more →
How early should the host start a large meeting?: Start the meeting as host about ten minutes before the stated time, with speakers joining for a sound check around thirty minutes early. Opening the doors to a lobby about fifteen minutes early lets guests gather and fix any browser issues before you begin, so the programme itself can start right on the minute. Read more →
Why do guests see that the meeting has not started?: Because the meeting itself has not been started in the meeting app by the host account. A branded room can open its doors, but the underlying meeting still needs a host to start it. Start it in your meeting app first, then press Start the room, and every waiting guest moves into the live meeting. Read more →
How to write a webinar invitation email for clients?: Write it like a personal note from you. Lead with the specific problem the session solves for them, give the date, time with time zone and length, and include one link to join. Add a line about who else is speaking and why. Keep it short, sign it with your name, and follow up with a reminder the day before. Read more →
How long should a webinar invitation be?: Short enough to read on a phone without scrolling much, usually a few short paragraphs. The guest needs to know what they will get, whether it is for them, when it is, who is hosting and how to join. Anything beyond that belongs on the room page or in the session itself. Read more →
What is a good subject line for a webinar invitation?: One that names the outcome or the problem in plain words. For example, the forty-minute plan for your first online launch, or how our team runs a calm all-hands. Specific and short beats clever. Leave out all capitals and fake urgency, and test two versions on a small part of your list if you can. Read more →
Is there a free trial for a branded meeting room?: Yes. BrandedRooms offers a free 30-day trial with no credit card. You get a generic room in BrandedRooms style with the waiting room, the meeting inside the page, Start the room and guest capture, on the meeting account you already use. When the trial ends, you choose a plan, starting with the Generic Room at $99 a month. Read more →
Do I need a credit card for the free trial?: No. The 30-day trial needs no credit card, so nothing is charged automatically when it ends. You set up your room, connect your meeting account and host real sessions. When the thirty days are up, you choose a plan to keep the room open: Generic Room, Branded Room or Custom Deluxe, or talk to sales for more. Read more →
Does the room stay free after the trial ends?: No. After the 30-day trial, the room continues on a paid plan you choose. The Generic Room, in BrandedRooms style, costs $99 a month. A room in your own brand is $499 a month on the Branded Room plan, and Custom Deluxe is $1,499 a month. Larger setups with several rooms or single sign-on are quoted by our team. Read more →
Can I use my own branding during the free trial?: The trial room is a generic room on a brandedrooms.com address, with the BrandedRooms badge shown. Your own logo, colours, fonts and domain, plus the offers rail, integrations and follow-up funnels, come with the Branded Room. Use the trial to get the setup right and run real sessions, then move to the plan your events need. Read more →
Should you pitch on a webinar if it is free?: Yes, a free webinar is often where a pitch makes most sense, as long as you say upfront that you will share an offer and it fits the topic. Teach something genuinely useful first, keep the pitch to a small part of the session, and make the next step easy. Guests accept an honest offer far more readily than a surprise one. Read more →
When in a webinar should the pitch happen?: After the main teaching and before the questions works well for most sessions. Guests have seen the value, and the Q and A gives them space to ask how the offer fits their situation. Mention early that the offer is coming, and keep it visible during the whole session so nobody has to hunt for it. Read more →
How do you pitch on a webinar without being salesy?: Be clear, brief and generous. Tell people at the start that an offer is coming, teach real value first, describe who the offer is for and who it is not for, state the price plainly and stop. Answer questions honestly, and never invent deadlines. A confident, transparent pitch reads as service rather than pressure. Read more →
Should you send a webinar replay to people who did not attend?: Yes, in most cases. Many registrants sign up planning to watch later, and the replay is the reason they will hear from you again. Lead with what they missed, give the link and how long it stays up, and keep it short. The exception is a session that only works live, such as a launch party or a private community call. Read more →
How soon should you send a webinar replay?: Within a day, and the same day if you can. Interest is highest right after the event, and a quick replay shows you are organised. If editing will take longer, send a thank you with the slides first and tell people when the replay will arrive, then keep that promise. Read more →
Does the webinar recording include live effects?: No. Effects such as confetti and applause play on the room page, over the meeting, and the meeting platform's own recording does not include them. If you want the effects in your replay, screen-record the room page during the event. The meeting recording still captures the video, audio and any shared screen as usual. Read more →
What is the difference in virtual event vs webinar?: A webinar is one focused session where a host or panel presents to an audience that mostly listens and asks questions. A virtual event is a broader online gathering that can include several speakers, moments, celebrations or sessions. Every webinar is a kind of virtual event, but a virtual event is usually designed around the experience, not only the content. Read more →
Is a virtual summit a webinar?: Not usually. A virtual summit is a virtual event made of several sessions and speakers, often across a day or more. Individual sessions inside it may look like webinars, but the summit as a whole needs a programme, a run of show, hosts who link the sessions and a plan for how attendees move between them. Read more →
Do I need different software for a virtual event and a webinar?: Not necessarily. Many single-session events, webinar or celebration, run well on your existing meeting account with a branded room around it. All-in-one virtual event platforms earn their place when you need many simultaneous tracks, exhibitor booths or complex ticketing. Decide from the shape of the event, not from the label. Read more →
How do I make a webinar feel more like an event?: Add a few deliberate moments. Open with a branded waiting room and countdown, start everyone at once, welcome people by name, plan one celebration moment such as applause or confetti, and end with a clear next step. Small, well-timed touches make a webinar feel like an occasion without turning it into a production. Read more →
What are good virtual icebreakers for large groups at work?: Ones that everyone can answer at the same time without speaking. Ask where people are joining from in chat, run a quick this-or-that poll, or ask for one word about their week. Read out a few answers and react warmly. Keep it under three minutes and tie it to the meeting's purpose where you can. Read more →
How do you run an icebreaker on a webinar?: Ask a simple question everyone can answer in chat or a poll in the first few minutes, then read out a handful of responses by name. Choose a question linked to the topic, such as what people hope to learn. A co-host can watch the chat and pick answers while the host keeps the energy up. Read more →
Should icebreakers require cameras on?: No, especially for large groups. Many people join from shared spaces, poor connections or phones, and making cameras compulsory puts them on the spot. Use chat, polls and reactions as the main way to take part, and offer camera moments as optional extras for those who are comfortable. Read more →
What is the difference between a webinar vs meeting?: A meeting is a conversation where everyone can speak and share; a webinar is a presentation where a few speakers address an audience that mostly listens and asks questions. Meetings suit smaller groups that need to discuss or decide. Webinars suit larger audiences that need to learn, see a demo or hear an announcement. Read more →
Can a meeting be run like a webinar?: Yes. Many hosts run large meetings in a webinar style: attendees join muted with cameras off, one or two people present, and questions come through chat or a moderated question time at the end. What matters is the audience's role, not the software label. Tell guests the format in advance so they know whether to expect to speak. Read more →
Is a webinar better than a meeting for selling?: A webinar usually suits selling to a group, because one clear presentation can explain the problem, show the solution and offer a next step. A meeting suits selling to one account or a small buying group, where questions and objections need a conversation. Many sales processes use both: a webinar to teach, then meetings with interested buyers. Read more →
How many people is too many for a meeting?: There is no fixed number, but conversation gets harder as groups grow, and at some point most people stop speaking. If not everyone will realistically talk, plan the session as a webinar with questions and chat, or split people into smaller groups. Your meeting licence's participant limit is the hard ceiling either way. Read more →
What equipment do you need to host a webinar from home?: A reliable computer, a stable internet connection, a headset or plug-in microphone, a webcam at eye level and light in front of you. Choose a quiet room with soft furnishings to reduce echo, and sit near your router or use a cable. That setup handles most webinars well; upgrade the microphone first if you upgrade anything. Read more →
Do you need a professional camera to host a webinar?: No. A built-in laptop camera at eye level with good light in front of you is enough for most webinars. Light and framing make a bigger difference than the camera itself. If you host often, a dedicated webcam is a sensible upgrade, but a better microphone usually matters more than a better camera. Read more →
Do guests need special equipment to join a webinar?: No. Guests can join a branded room in a browser with nothing to download, on a laptop, desktop or phone. A laptop or desktop gives the fullest view of the meeting, slides and offers. Headphones help guests who want to speak, and a stable connection helps everyone. Read more →
What happens when a video meeting is full and someone leaves?: A place opens up. Participant limits count the people inside at any moment, so when one person leaves, the next person who tries to join can get in. There is no queue, though, so guests who were turned away have to try again. For big events, plan an overflow rather than relying on people dropping out. Read more →
Does a branded meeting room raise the participant limit?: No. The limit comes from your meeting licence, and everyone inside the room counts toward it. BrandedRooms hosts the meeting you already run, so the room does not add capacity or a separate cap. To host more people, add a larger licence with your meeting provider or plan an overflow livestream before the day. Read more →
How do I know if my meeting will fill up?: Compare registrations with your licence limit and think about who will actually come. Internal meetings with expected attendance and launches people are excited about fill fastest. From the Generic Room up, set the room's capacity to your licence limit and watch the capacity warnings and live attendee list as guests arrive. Read more →
What is a branded meeting room in simple terms?: A branded meeting room is your video meeting running inside a web page that carries your brand. Guests arrive at your page, wait in a lobby with your name on it, leave a name and email at the door, and watch the meeting begin right there. The meeting platform still handles the video and audio; the room handles everything around it. Read more →
Is a branded meeting room the same as a webinar?: No, though it can host one. A webinar is a format, usually a presentation to an audience. A branded meeting room is the place it happens: a page in your brand with the meeting inside it. You can run a webinar, a workshop, a town hall or a party in the same room, and guests keep the familiar two-way meeting experience. Read more →
Do I have to switch meeting providers to get a branded meeting room?: No. BrandedRooms runs the meeting account and licence you already have, with your settings, recordings and participant limit unchanged. You connect that account once in your room settings. BrandedRooms never resells meeting licences, so the only new thing to buy, if you upgrade, is the room itself. Read more →
Can I try a branded meeting room before paying?: Yes. BrandedRooms offers a free 30-day trial with no card required. The trial gives you a room in BrandedRooms style on a brandedrooms.com address, with the waiting room, the meeting inside the page, Start the room and guest capture, so you can host a real event. When the trial ends, you choose the plan that fits. Read more →
What is a community call used for?: A community call is used to keep a group connected through regular live conversation. Members share news, learn from one another, ask questions, celebrate wins and meet newcomers. Membership businesses, open-source projects, software companies, associations, churches and alumni groups all use community calls to build relationships between members, not just between members and the host. Read more →
How often should you hold a community call?: Most communities hold calls weekly or monthly. Weekly suits active groups working on something together, such as a project or programme. Monthly suits broader memberships where people are busy. Pick a rhythm you can sustain, keep the same day and time, and publish the next date at the end of every call so members can plan around it. Read more →
How long should a community call be?: A community call usually runs forty-five to sixty minutes. That leaves room for a welcome, news, one main segment and open discussion without draining people. If conversation is flowing at the end, offer an optional extra fifteen minutes for anyone who wants to stay, rather than lengthening the main call for everyone. Read more →
What is the difference between a community call and a webinar?: A community call is a gathering of members who talk with each other, while a webinar is a presentation from a host to an audience. Community calls usually have cameras on, open discussion and a recurring rhythm. Webinars usually have a single topic, a planned running order and often a specific next step for attendees. Read more →
What is a featured offers rail used for?: A featured offers rail is used to keep a host's programmes, products, resources or forms visible beside a live meeting for its whole length. Guests open each item in a slide-over without leaving the call, so they can explore the next step while still listening. It replaces chat links that scroll away and slides that disappear. Read more →
Can guests buy or book something without leaving the meeting?: Yes, on a BrandedRooms Branded Room. Items in the featured offers rail open in a slide-over beside the live meeting, so guests can read about a programme, book a call or fill in a form while still hearing the host. Guests who joined through the desktop meeting app instead of the room page will not see the rail. Read more →
How many offers should be in the rail?: Usually two or three. A main offer, a lighter option such as a booking form or free resource, and perhaps the next event. More choices tend to dilute attention and make guests less likely to pick any of them. Order the items by what most guests will want, and point to each when it is relevant. Read more →
Is the offers rail included in every plan?: No. The featured offers rail is part of the Branded Room and up, along with your own branding, custom domain, CRM hookups and follow-up funnels. The Generic Room includes the waiting room, the meeting inside your page, Start the room, guest capture with a CSV export, standard effects and the attendee list. You can start a free 30-day trial, no card, to try the room first. Read more →
What is a masterclass online?: An online masterclass is a live or recorded session where an expert teaches one specific skill in depth over the internet. Guests watch the method demonstrated, try part of it themselves and ask questions. Live online masterclasses usually run sixty to ninety minutes and end with a next step, such as a programme, workshop or follow-up resource. Read more →
How long should a masterclass be?: Most online masterclasses run between sixty and ninety minutes, including questions. That is long enough to demonstrate a method properly and include a short exercise, but short enough to hold attention on screen. If you need more time, split the material into a series rather than stretching a single session past two hours. Read more →
What is the difference between a masterclass and a workshop?: A masterclass is led by the expert, who demonstrates and teaches while the audience mostly watches, with a short exercise. A workshop gives most of the time to the participants, who work through tasks, often in small groups, with the facilitator guiding. Masterclasses suit larger audiences; workshops suit smaller, more hands-on groups. Read more →
Should a free masterclass include an offer?: It can, as long as the teaching stands on its own. Many coaches and creators end a free masterclass with an invitation to a paid programme for people who want more help. Keep the offer short, clear and at the end, after questions, so guests feel they received real value whether or not they buy. Read more →
What is an evergreen webinar used for?: An evergreen webinar is used to deliver the same presentation to new audiences without the host repeating it live each time. Common uses are sales presentations, product demos, introductory training and customer onboarding. Viewers register and watch at a scheduled time or on demand, and automated emails handle the reminders and follow-up. Read more →
Is an evergreen webinar the same as a webinar replay?: Not exactly. A replay is the recording of a specific live session, sent to the people who registered for it. An evergreen webinar is a recording deliberately packaged to run repeatedly for new registrants, with its own registration page, schedule and reminders. Many evergreen webinars begin life as the replay of a strong live session. Read more →
Should you tell viewers an evergreen webinar is recorded?: Yes. Being clear that a session is recorded protects trust, and most viewers are comfortable watching a recording if it is useful. Presenting a recording as live, with simulated chat or attendee numbers, risks damaging the relationship when people notice. If you want a live element, add a scheduled live question-and-answer session after the recording. Read more →
Can BrandedRooms run an evergreen webinar?: No. BrandedRooms is built for live sessions hosted in your branded room, and it does not schedule pre-recorded playback. It can capture every guest at the door and, on a Branded Room, send them into a follow-up funnel after the live event, such as the replay, an offer or the next live date. Read more →
What is an overflow livestream used for?: An overflow livestream is used to let extra guests watch an event live when the meeting itself is full. The meeting is streamed to a separate page or channel, so people beyond the participant limit can still see and hear everything in near real time. It is common for all-hands meetings, launches and popular sessions. Read more →
What happens when a video meeting is full?: When a video meeting reaches its participant limit, the next person trying to join is turned away or shown a message that the meeting is full. They cannot enter until someone leaves. An overflow livestream, a larger licence or a second session are the usual ways to make sure nobody misses the event. Read more →
Can overflow viewers ask questions?: Not directly in the meeting, because they are watching a stream rather than participating. Most hosts give overflow viewers a question form or the streaming page's chat, and a moderator brings the best questions into the meeting. Mention the overflow audience by name when answering, so they feel part of the event. Read more →
What is a run of show for an event?: A run of show for an event is the detailed, minute-by-minute plan the team follows during it. Each row lists a segment's start time, length, owner, what is on screen and the cue for the next step. It keeps hosts, speakers and producers in sync and makes it clear who acts at every moment, including the parts guests never see. Read more →
What is the difference between a run of show and an agenda?: An agenda tells guests what will happen and roughly when. A run of show tells the team exactly how it will happen: minute-by-minute timings, who speaks, which slides or videos play, technical cues and backup plans. An agenda might have five lines; the run of show behind it can easily have forty. Read more →
Who writes the run of show?: The run of show is usually written by the event producer or event lead, with input from the host, speakers and anyone handling technology. One person should own the document and its final version, so there is never confusion about which timings are current. During the event, the producer keeps it updated as segments run long or short. Read more →
Do small virtual events need a run of show?: Yes, though it can be short. Even a forty-five-minute webinar benefits from a one-page run of show listing the opening, each segment, the offer, questions and the close, with who does what. It takes little time to write and prevents the most common problems: late starts, awkward handoffs and running out of time for questions. Read more →
What is a sales kickoff meeting?: A sales kickoff meeting is the event that starts a sales team's year, quarter or season. Leadership shares targets and strategy, product and marketing present what is new, sellers train on the skills and tools they will need, and top performers are recognised. It aligns the revenue team on one plan and builds momentum for the period ahead. Read more →
What does SKO stand for?: SKO stands for sales kickoff, the event that launches a sales team into a new year or quarter. The abbreviation is common in revenue teams and event planning. A virtual SKO is the same event run online, usually condensed into a few focused hours with short segments, breaks and a live recognition moment. Read more →
How long should a virtual sales kickoff be?: A virtual sales kickoff usually works best at two to four hours, split into short segments with breaks, rather than a full day on screen. If there is more content, spread it across two half-days or move deeper training into separate sessions. Keep the leadership vision and the awards in the main live event. Read more →
When do companies hold a sales kickoff?: Most companies hold their main sales kickoff at the start of the financial year, often in its first few weeks, so sellers begin the year with the plan in hand. Many also run lighter quarterly kickoffs to reset priorities, share wins and introduce new products as the year goes on. Read more →
What is a virtual all hands meeting used for?: A virtual all-hands meeting is used to give every employee the same information at the same time, wherever they work. Leaders share results, priorities and changes, teams are recognised, new starters are welcomed and staff can ask questions directly. It keeps a distributed company aligned and gives leadership a regular, visible way to explain decisions. Read more →
How often should a company hold an all-hands meeting?: Most companies hold an all-hands monthly or quarterly. Monthly works for fast-moving or growing teams that need frequent alignment; quarterly suits larger organisations where results are reported on that rhythm. Whatever the cadence, consistency matters more than frequency: a predictable date, a familiar structure and a reliable place for questions build trust over time. Read more →
How long should a virtual all-hands last?: A virtual all-hands usually lasts forty-five to sixty minutes. Shorter sessions risk skipping questions, which is often the most valued part; longer ones lose remote attention. If you have more to cover, move detail into a written update or recording and keep the live meeting for context, recognition and open conversation. Read more →
Can employees join a virtual all-hands without installing an app?: With a branded room, yes. BrandedRooms lets employees join in the browser on a company-branded page, with nothing to install. Anyone who prefers the desktop meeting app can still join the regular way, but they will see only the meeting, not the room page, the agenda beside it or the live effects. Read more →
What is a virtual event in simple terms?: A virtual event is an event you attend online instead of in person. People join from a laptop or phone through a video meeting, a livestream or an event platform. It has the things that make any event an event: a purpose, an invitation, a start time, a running order and a next step for guests once it ends. Read more →
What are examples of a virtual event?: Examples of a virtual event include webinars, masterclasses, company all-hands meetings, town halls, sales kickoffs, workshops, training sessions, community calls, user groups, product launches, award ceremonies, fundraisers and online celebrations such as retirements or business anniversaries. Larger examples are virtual summits and conferences that run several sessions across one or more days. Read more →
What do you need to host a virtual event?: To host a virtual event you need a clear purpose, an invitation with the time and link, a place for people to gather online, a running order, a way to record who attended and a follow-up plan. For the gathering place, a meeting link works for small sessions, while a branded room adds your brand, a lobby and guest capture. Read more →
How is a virtual event different from a webinar?: A webinar is one type of virtual event: a live, usually presentation-led session for an audience. Virtual event is the broader term and also covers interactive workshops, company meetings, networking, celebrations and multi-day summits. Every webinar is a virtual event, but many virtual events are not webinars at all. Read more →
What does a virtual event producer do?: A virtual event producer manages the technical and timing side of an online event. They write the run of show, rehearse speakers, set up the meeting and event page, open the room, start the session on time, manage screens and cues, handle problems quietly and close the event afterwards. Their job is to let the host focus on the audience. Read more →
What is the difference between a host and a producer?: The host is the visible face of the event who welcomes guests, introduces speakers and carries the energy. The producer works behind the scenes, managing the technology, timing and cues. In small events one person can do both, but separating the roles lets the host stay fully present while the producer handles everything else. Read more →
Does every webinar need a producer?: No. A short webinar with one experienced host can run without one, especially if the host has rehearsed and the setup is simple. A producer becomes valuable with several speakers, a large or unfamiliar audience, a fixed start time that matters, or moments such as awards or launches that need precise timing. Read more →
Can an agency provide a virtual event producer?: Yes. Many agencies and freelance specialists produce virtual events for clients, handling the run of show, rehearsals and live controls. If you work with one, agree early who owns the meeting account, who presses the key buttons on the day, and who receives the attendance list and recording afterwards, so nothing falls between teams. Read more →
What is a virtual event room used for?: A virtual event room is used to host a live online event in one dedicated place: a webinar, workshop, launch, town hall, masterclass or celebration. It gives guests a branded arrival, a waiting area, the live session itself and a clear next step afterwards, instead of sending them through a plain video link with nothing around it. Read more →
Is a virtual event room different from a virtual event platform?: Usually, yes. A virtual event platform is software for whole events, often with many sessions, lobbies, sponsor areas and schedules. A virtual event room is one space for one live session. Many hosts only ever need the room, and it can be set up in an afternoon rather than planned over months. Read more →
Do guests need an app to enter a virtual event room?: In a well-built virtual event room, no. With BrandedRooms, guests join in their browser on your page with nothing to install. Anyone who prefers the desktop meeting app can still use the regular meeting link, but they will see the meeting only, not your room page, offers or live effects. Read more →
What is a virtual town hall meeting?: A virtual town hall meeting is an online session where leaders give a short update and then spend most of the time answering open questions from the audience. It is used by companies with employees, associations with members, public bodies with constituents and schools with families. The emphasis is on dialogue and access rather than presentation. Read more →
What is the difference between a town hall and an all-hands meeting?: A town hall is built around questions and dialogue, while an all-hands is built around a leadership presentation with a shorter question slot. Town halls are often themed around a specific decision or change and are more likely to invite people to speak on camera. In practice many companies use the terms interchangeably. Read more →
How do you take questions in a virtual town hall?: Collect questions in advance through a form, allow anonymous submissions, and group them by theme. During the session, a moderator reads questions fairly, alternating between written ones and people invited to speak. Publish answers to anything you did not reach within a few days, so people see their questions were taken seriously. Read more →
What is a virtual waiting room in a video meeting?: A virtual waiting room in a video meeting is where guests are held before the meeting starts or before the host lets them in. In many platforms it is an admission queue the host controls. In a branded room it is a lobby with the host's name, a message, a countdown and an add-to-calendar button that opens for everyone together. Read more →
Should I use a waiting room or a passcode?: For most open events, use a passcode and a branded lobby rather than an admission queue. The passcode protects the meeting and the lobby handles the wait, so guests are not admitted one by one. For a private meeting where every person must be checked before entry, keep the platform's admission waiting room on and admit people individually. Read more →
What should a virtual waiting room say?: A virtual waiting room should say who is hosting, what the event is, when it starts and that the host will be joining shortly. Add a countdown, an add-to-calendar button and anything guests should have ready. Keep the tone warm and on brand, because this screen is the first impression of the event itself. Read more →
Does BrandedRooms replace my meeting platform's waiting room?: For most events, yes. BrandedRooms gives guests a branded lobby and starts the meeting for everyone at once when you press Start the room. We recommend turning the platform's own waiting room off and keeping a passcode saved in your room settings, so guests are protected but do not wait twice to be admitted. Read more →
What is a webinar and how does it work?: A webinar is a live online seminar where a host presents to a registered audience. People sign up in advance, receive reminders, join through a link at the start time, and take part through questions, chat or polls. Afterwards they usually receive a replay and a next step, such as resources, an offer or an invitation to the next session. Read more →
What is the difference between a webinar and a meeting?: A webinar has a presenter and an audience with a planned running order, while a meeting is a conversation among participants. Webinars usually involve registration, reminders and a follow-up, and attendees often stay muted while the host presents. Many hosts now run webinars in a regular video meeting so the audience can speak when invited. Read more →
Is a webinar always live?: A webinar is usually live, which is what lets the audience ask questions and the host respond in the moment. Recorded versions exist too: a replay sent after a live session, or an evergreen webinar shown on a schedule. Live sessions tend to feel more like an event, while recordings suit audiences in many time zones. Read more →
Can I run a webinar without webinar software?: Yes. Many hosts run webinars in the video meeting account they already have. What a plain link lacks is the experience around it: a page in your brand, a waiting area, guest capture and your offer in view. A branded room such as BrandedRooms adds those around your existing meeting without changing your meeting provider. Read more →
What is a webinar call to action example?: A webinar call to action example is booking a free consultation at the end of a masterclass, joining a programme that opens next month, starting a software trial after a product demo or registering for the next session in a series. Each asks attendees for one clear, specific next step that follows naturally from what the webinar just taught. Read more →
When should you present the webinar call to action?: Present the main webinar call to action near the end, after the core teaching and usually before or alongside questions, so attendees have seen the value first. Mention early on that a next step is coming, so it is not a surprise. Keep it visible afterwards and repeat it in the follow-up email for people who decide later. Read more →
How many calls to action should a webinar have?: One main call to action works best. A second, lighter option, such as a free resource for people not ready for the main step, can help, but more than that tends to split attention and reduce action on all of them. Choose the single step that most of your audience should take next. Read more →
Can attendees act on a call to action without leaving the webinar?: Yes, if the offer is shown beside the meeting rather than linked away from it. On a BrandedRooms Branded Room, the featured offers rail opens programmes, booking forms and resources in a slide-over next to the live call. Attendees who joined through the desktop meeting app instead of the room page will not see the rail. Read more →
What is a webinar funnel in marketing?: A webinar funnel in marketing is the path that turns a webinar into new customers. People are invited, register on a landing page, receive reminders, attend the live session, hear an offer and then get follow-up emails with the replay and next steps. Each stage loses some people, so the funnel is improved by fixing the weakest handoff. Read more →
What are the stages of a webinar funnel?: The stages of a webinar funnel are promotion, registration, confirmation and reminders, attendance, the offer and follow-up. Promotion brings people to the registration page, reminders bring registrants to the session, the session earns attention for the offer, and follow-up reaches everyone afterwards, including people who registered but could not attend live. Read more →
Why do people register for a webinar but not attend?: People register but do not attend mostly because the moment passes: the reminder came too early, the link was buried, the time zone was unclear or something more urgent came up. Sending a reminder on the day and another shortly before the start, with one clear link, helps. So does a replay for everyone who could not make it. Read more →
Does BrandedRooms replace a webinar funnel tool?: No. BrandedRooms handles the session and the steps around it: guest capture at the door and the waiting room and, on a Branded Room, the featured offers rail and sending guests to your CRM or email tool and into a follow-up funnel. You still promote the webinar and run registration and email sequences with your own tools. Read more →
What is guest capture in a virtual event?: Guest capture in a virtual event is collecting each attendee's name and email as they enter the event page, before they join the live session. It gives the host an accurate record of who actually attended, tagged by event, which can be exported or sent to a CRM or email tool for follow-up, replays and offers. Read more →
What information should you collect from event guests?: Usually just a first name and email address. That is enough to greet people, record attendance and send follow-up such as the replay or slides. Each extra field asks more of the guest at the door, so add questions only when you will genuinely use the answers, and say clearly why you are asking. Read more →
Who owns the guest data from a branded room?: With BrandedRooms, the host owns it. Guest names and emails go to you and the tools you connect, tagged by the event they joined. They are never sold and never shared with other customers. You decide what follow-up guests receive, and you should only send marketing emails to guests who agreed to them. Read more →
Can guests join without giving an email?: That is the host's choice for each room. Making email required is what allows accurate attendance lists and follow-up, so most hosts keep it on for events with a next step. For a casual or internal call, a host may make it optional and accept a less complete list of who attended. Read more →
What does join before host mean?: Join before host means participants can enter a video meeting before the host has started it. With the setting on, the meeting opens when the first guest arrives and early arrivals can talk to each other. With it off, guests are told the meeting has not started and must wait until the host starts it from their own account. Read more →
Should I turn on join before host for a webinar?: Usually not. For a webinar or any public event, join before host lets guests into an unmanaged meeting before you arrive, which can lead to awkward or unwanted moments on screen. A branded waiting room is a better option: guests wait in a lobby with your name and a countdown, and enter only when you start. Read more →
Why do my guests see meeting has not started?: Guests see meeting has not started because the host has not yet started the meeting from their meeting account, and join before host is off. In a BrandedRooms room, start the meeting in your meeting app as host first, then press Start the room, and every waiting guest's page will switch to the live meeting. Read more →
Do I need join before host with BrandedRooms?: No. BrandedRooms gives guests a branded waiting room, so they have somewhere deliberate to wait. When you have started the meeting as host and press Start the room, every waiting page switches to the live meeting together. Join before host can stay off unless you want guests to be able to enter before you arrive. Read more →
What is white label video conferencing used for?: White label video conferencing is used to deliver video meetings under your own brand with no visible vendor. Agencies use it to run client events, software companies embed it in their products, associations give chapters a consistent look, and enterprises keep meetings on brand. Guests see your name, design and domain throughout, as if you built it yourself. Read more →
Is a branded meeting room the same as white label?: Not quite. A branded meeting room adds your logo, colours and domain around the meeting, and may show a small vendor badge. White label removes every trace of the vendor and often adds multi-client management and your own billing. With BrandedRooms, your logo, colours and domain come with a Branded Room; full white-label is available through our team. Read more →
Can agencies offer white label meeting rooms to clients?: Yes. Agencies are among the main users of white label video. With BrandedRooms, each client room can carry that client's brand and domain on a Branded Room, and multiple rooms under one agency account with white-label are available through our team, scoped and quoted. Each client still brings, or you provide, the meeting account that runs the video. Read more →
What should a waiting room page say before a webinar?: It should name the host and the session, show when it starts, and reassure guests that the page will begin by itself. One warm line is enough, for example: Maya will be joining shortly, stay on this page and we will start by itself. Add a countdown and an add-to-calendar button, and keep anything else to one useful link. Read more →
Should the waiting room show a countdown?: Yes, when you know the start time. A countdown answers the most common question in a lobby, which is how long the wait will be. If you start late, update the message so guests are not staring at zero. Pair the countdown with an add-to-calendar button for people who arrived on the wrong day. Read more →
How do I tell waiting guests the host is running late?: Change the lobby message to say so honestly and briefly: we are running a few minutes behind, thank you for waiting, we will start shortly. Avoid a specific new time unless you are sure of it. If you can, post the same line in your event channel or email so people who left the page know to come back. Read more →
What to do when the host is late to a virtual event with a large audience?: Tell guests straight away by updating the lobby message, then let a co-host start the meeting and open with a welcome if the delay passes five minutes. When the host arrives, they take over with a short thank you. For large events, also post an update in your event channel so anyone who left knows to come back. Read more →
What should the waiting room say if the host is running late?: Something honest and brief, such as we are running a few minutes behind, thank you for your patience, we will start shortly. Avoid giving an exact new time unless you are sure of it. Make sure the message also says the page will start by itself, so guests stay put rather than refreshing or leaving. Read more →
Can guests join before the host arrives?: Guests can wait in your branded lobby before the host arrives, but the meeting itself needs to be started in the meeting app by a host or co-host. Once it is running, pressing Start the room moves every waiting guest into the meeting together. Some platforms also allow join before host, which is a separate setting. Read more →
Which meeting platforms does BrandedRooms work with?: BrandedRooms currently works with one meeting platform, connecting through its official meeting SDK on your own account and licence. The setup guide names the platform and walks through the connection step by step. You keep your settings, recordings and participant limit, and the room runs that meeting inside your branded page. Other platforms may follow. Read more →
Does BrandedRooms come with its own meeting licence?: No. You bring your own meeting account and licence, and your provider bills for it as usual. BrandedRooms never resells meeting licences and bills only for the room around the meeting, starting with a free 30-day trial, no card. Your participant limit comes from your own meeting plan. Read more →
Is BrandedRooms made by a meeting platform company?: No. BrandedRooms is an independent product. It connects to the meeting account you already use through that platform's official developer tools, but it is not part of, affiliated with or endorsed by any meeting platform company. Your relationship with your meeting provider, including billing and support for the meeting itself, stays exactly as it is. Read more →
Will BrandedRooms support other meeting platforms?: Other platforms may follow, but we do not promise dates. If your organisation needs a different platform, tell us when you sign up or talk to sales, where custom integrations are scoped and quoted. We will update this answer when another platform is supported, rather than announcing it before it works properly. Read more →
Who owns guest data in a branded room?: The host owns it. Guest first names and emails captured at the door of your branded room go to you and the tools you connect. BrandedRooms does not sell guest details or share them with other customers. Every plan lets you export them as a CSV file; on a Branded Room they flow to your CRM or email tool. Read more →
What information does a branded room collect from guests?: A branded room asks for a first name and email at the door, unless the guest is already signed in, and tags each guest with the event they joined. Nothing else is required. You decide room by room whether email is required. Requiring it is what lets you send the replay and follow-up afterwards. Read more →
Can guests join a branded room without giving an email?: That is your choice, room by room. Some hosts make email optional for open community calls or internal meetings. Most hosts require it for webinars, masterclasses and launches, because the email is how they send the replay, the offer and the invitation to the next event. Say clearly at the door what you will send. Read more →
Can I delete my guest data?: Yes, the guest list is yours to keep, move or delete. Export it as a CSV file whenever you need a copy, remove guests who ask to be removed, and delete files you no longer need. If you send guests to your CRM or email tool on a Branded Room, manage their records there as you normally would. Read more →
Why do people not show up to webinars?: Most no-shows are ordinary: people forget, something urgent takes the slot, the time does not suit them, they registered on impulse or joining felt like effort. Some planned to watch the replay all along. Reminders, a calendar invite, a clear reason to attend live and an easy one-link join address the causes you control. Read more →
How many reminders should I send before a webinar?: A practical pattern is a confirmation with an add-to-calendar link when people register, a reminder the day before and a short one shortly before you start. For sessions booked far in advance, add one more in between. Keep each reminder short, with the join link at the top and the one reason to attend live. Read more →
Does offering a replay reduce webinar attendance?: It can, if the replay gives people everything the live session does. Some people genuinely prefer replays, and that is fine. To protect live attendance, make the live session worth being in: live questions, a live demo, a moment of celebration or a bonus for those who come, and say so clearly in the invitation. Read more →
How do I make it easier for people to join my webinar?: Send one clear link and remove every step you can. In a branded room, guests join in the browser with nothing to download, the room passes the passcode for them, and they wait in your branded lobby until you press Start the room. Put the link at the top of every reminder so nobody has to search for it. Read more →

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What is branded video conferencing?: Branded video conferencing puts your brand around the video call: your logo, colours, fonts, domain and offers on the page where guests join, a branded waiting room before the call and your follow-up afterwards. With BrandedRooms it runs on the meeting account you already use, so your team keeps its tools while guests meet your brand. Read more →
Do I have to switch video conferencing providers to brand my calls?: No. BrandedRooms hosts the meeting from the account and licence you already have, with your settings and recordings. You connect that account once in your room settings, then dress the room in your brand. BrandedRooms only bills for the room and never resells meeting licences, so there is nothing new to procure for the video itself. Read more →
Can I run branded video calls for my agency's clients?: Yes. Each Branded Room can carry a different client's logo, colours and domain, so their customers meet their brand on every call. If you run rooms for many clients, multi-room management under one account and full white-label are available on request, scoped and quoted with our team. Agree with each client who owns the guest list. Read more →
How is branded video conferencing different from white-label?: Branded video conferencing puts your brand around the meeting on your own page and domain, with an option on a Branded Room to remove the BrandedRooms badge. White-label goes further, removing the tool provider from the experience entirely and often adding single sign-on and multi-room management. With BrandedRooms, white-label is available on request. Read more →
What is a branded webinar page?: A branded webinar page is the page attendees watch your live session on, carrying your logo, colours and offers, with the video meeting running inside it. Attendees register at the door, wait in a branded lobby, enter together when you start the room and see your offer beside the presenter. It replaces the bare meeting link at the moment that matters most. Read more →
Can I keep my existing webinar registration page?: Yes. Keep your registration page where it is and send registrants to the room link in your confirmation and reminder emails. The room's door can still ask for a first name and email so your live attendance is captured and tagged by the event. Or let the room's door do the registering for simpler sessions. Read more →
Can I sell during a branded webinar without sending people away?: Yes, on a Branded Room. The featured offers rail sits beside the meeting and opens programmes, products and forms in a slide-over, so attendees can look at your offer while you are still talking. Nobody has to leave the session to find a link. Swap what the rail shows as the webinar moves from teaching to the offer. Read more →
How do co-branded webinars work in a branded room?: One partner hosts the room and the meeting account, and the page carries artwork showing both brands. Agree before launch who receives attendee details, whose offers appear in the rail and in what order, and who sends the follow-up. Telling guests at the door who they are registering with keeps the arrangement clear and fair. Read more →
Do live effects appear in the webinar recording?: No. Effects play over the meeting on the room page, so everyone watching on your page sees and hears them live, but the meeting platform's own recording does not include them. If you want confetti in the replay, screen-record the room page during the session. Attendees who joined through the desktop app do not see effects. Read more →
What should a custom meeting page include?: A custom meeting page should include your logo and navigation, the room title, a host line saying who is joining, a countdown with add-to-calendar, a short door form for name and email, and one clear next step. On a Branded Room, add a featured offers rail beside the meeting and a follow-up that sends guests to the replay or offer. Read more →
Can I put my logo on a free meeting page?: Your own logo, colours and fonts throughout the page come with a Branded Room. The free 30-day trial, no card, and the Generic Room give you a working page with your waiting-room message, the meeting inside the page, Start the room and guest capture, on a brandedrooms.com address with the BrandedRooms badge shown. Read more →
Can I use one meeting page for every call?: Yes. Many hosts use one room as a personal meeting page and point it at a recurring meeting, so the same link works each week. Update the waiting message and offers when the topic changes. If you run very different events, such as client calls and public masterclasses, separate rooms keep each page focused. Read more →
Does the custom page change what happens inside the meeting?: No. The page dresses everything around the meeting: the lobby, the door, the offers, the effects and the follow-up. Inside the meeting window, video, audio, screen sharing and recording work exactly as they do on your meeting platform, under your own account and settings. Your team runs the meeting the way it always has. Read more →
What is the quickest way to embed a video meeting on a website?: The quickest way is a branded meeting room. You connect the meeting account you already use, choose the meeting and passcode, dress the page and share one link. Guests join in the browser on your page with nothing to download. The free 30-day trial and the Generic Room run on a brandedrooms.com address; a Branded Room runs on your own domain. Read more →
Can I put the meeting on my own domain?: Yes, on a Branded Room. The room can live on your domain or a subdomain, so the address guests see matches your brand. The free 30-day trial and the Generic Room use a brandedrooms.com address with the BrandedRooms badge. On the Branded Room, your logo, colours and navigation sit around the meeting too, so the page feels like part of your site and the badge is removed. Read more →
Do I need a developer to host meetings on my site?: Not with a branded room. Setup is configuration: you create a small developer app inside your meeting account by following the steps in order, paste its keys into your room settings, and test. No code is written on your side. You only need developers if you choose to build your own page on a meeting platform's kit. Read more →
Will guests still need the meeting app?: Usually not. Guests join in the browser on your room page, with nothing to install. Anyone who prefers their desktop meeting app can still join through the regular link, but they will not see your page, offers or effects. On some locked-down work devices a browser join may be restricted, so test with your audience's typical setup. Read more →
Can you explain how a branded meeting room works in one sentence?: A branded meeting room runs the video meeting you already host inside your own web page, so guests register at your door, wait in your lobby and enter the meeting together when you press Start the room. Your meeting platform still handles the video, audio and recording, while the room handles the welcome, the offers, the effects and the follow-up. Read more →
Do I have to start the meeting in my meeting app as well?: Yes. Start the meeting in your meeting app as host first, then press Start the room in your control panel. Start the room moves waiting guests onto the live meeting, but it cannot start the meeting for you. If you skip that step, guests see a message that the meeting has not started yet. Read more →
What happens when I press Start the room?: Every guest waiting in your branded lobby has their page switch to the live meeting by itself, joined muted, without reloading or clicking anything. Guests who arrive late go straight into the meeting from the door. The shared moment of everyone entering together is one of the reasons hosts like it for openings and big announcements. Read more →
Does a branded room change my meeting settings or recordings?: No. Your recordings, cloud storage, billing and account settings stay with your meeting account exactly as before. The room only signs guests into the one meeting you configured, as attendees. The two settings we recommend changing are your own choices: keep the passcode on and saved in the room, and turn the platform's waiting room off. Read more →
How long does it take to set up a room?: Most hosts connect their meeting account and dress a generic room in one sitting when they follow the steps in order. Allow extra time for the test on a second device, because that is the step that catches problems before guests arrive. A fully branded room with offers and a follow-up takes longer, mostly in choosing what to show. Read more →
What is a branded meeting room?: A branded meeting room is a web page with your logo, colours and offers that hosts your video meeting inside it. Guests join on your page rather than through a bare link, wait in a lobby with your name on it, and enter their name and email at the door. The meeting starts for everyone when the host presses Start the room. Read more →
Do I need a new meeting account to use a branded meeting room?: No. BrandedRooms hosts the video meeting account and licence you already use, with your settings, your recordings and your participant limit. You connect that account once in your room settings. BrandedRooms never resells meeting licences and only bills for the room, so there is no new meeting product to procure or learn. Read more →
Who sees the live effects in a branded meeting room?: Everyone on your room page sees and hears the effects at the same moment, because they play over the meeting on the page itself. Guests who joined through the desktop meeting app directly do not see them, and the meeting platform's own recording does not include them. Screen-record the room page if you want effects in a replay. Read more →
What does branded meeting room pricing look like at BrandedRooms?: It starts with a free 30-day trial, no card. Then a Generic Room is $99 a month. A Branded Room is $499 a month and adds your brand, domain, offers rail, CRM hookups and follow-up funnels, and Custom Deluxe is $1,499 a month with its own command center, logo burst and custom sounds. Single sign-on, multiple rooms and white-label are quoted on request. Read more →
Is there a branded meeting room free trial?: Yes. Every room starts with a free 30-day trial and no credit card. You get a generic room on a brandedrooms.com address with the waiting room, the meeting inside the page, Start the room and guest capture, with the BrandedRooms badge shown. After thirty days the room needs a paid plan to stay open. Your meeting account stays billed by your provider. Read more →
Does the branded room cost include a meeting licence?: No. BrandedRooms never resells meeting licences, on any plan. You bring the meeting account and licence you already use, and your participant limit comes from that licence. For a larger event you would upgrade the licence with your meeting provider rather than change your BrandedRooms plan. Recordings and storage stay with your meeting account too. Read more →
What is included in Custom Deluxe?: Custom Deluxe is $1,499 a month and makes the room fully yours: its own command center with a Go Live moment, a logo burst over the meeting, priority support and five custom party features. For each one you pick the party effect, the image, such as your logo popping up, and the sound. More can be added any time as an upgrade. The BrandedRooms badge is removed, as it is on the Branded Room. Read more →
Is there annual billing, and can I cancel?: Plans are billed monthly, and you can ask about annual billing when you sign up or talk to our team. A monthly plan can be cancelled at any time, and the room keeps its plan until the end of the period you paid for. Single sign-on, multi-room and white-label arrangements are scoped and quoted individually. Read more →
How do I make a private video room invite-only?: Make a private video room invite-only by using a dedicated meeting, keeping its passcode on and saved in your room settings, requiring email at the door, and sharing the room link only with invited guests. Open the room shortly before the meeting and close it afterwards. On the Generic Room and up, watch the live attendee list while you meet. Read more →
Do guests in a private room ever see the meeting passcode?: No. You save the passcode once in your room settings and the room passes it for guests when the meeting starts, so it never appears in an invitation. That keeps joining simple for invited guests. It also means the room link works as the key, so share it only with the people who should attend. Read more →
Is a private video conference room secure enough for confidential meetings?: A branded room controls the front door: who reaches the page, who is identified at the door and when the room is open. The meeting itself runs on your meeting platform under your account settings, and the room adds no separate encryption or compliance claims. For confidential meetings, follow your organisation's rules for the meeting account, then use the room. Read more →
Can guests join a private room without giving an email?: That is your choice for each room. For a private meeting we recommend requiring a first name and email at the door, because it identifies every guest and gives you an attendance record. Guests who are already signed in can skip the step. On the Generic Room and up, those details also appear on the live attendee list. Read more →
What can you run in a virtual event room?: A virtual event room suits any online event built around one shared stage: launches, town halls, awards nights, masterclasses, book launches, fundraisers and celebrations. Guests register at your door, wait in a branded lobby, enter together when you press Start the room and see effects and offers on your page. Multi-track conferences with expo halls usually need a fuller event platform. Read more →
How many people can join an online event room?: As many as your meeting licence allows. Everyone inside the room counts toward your meeting plan's participant limit, and the room warns you as you approach it. If your registrations exceed the limit, add a larger licence with your meeting provider or plan an overflow livestream before the event day. Read more →
Can I sell tickets or take donations in the event room?: On a Branded Room, the featured offers rail beside the meeting can open your ticket page, donation form, programme or next-event sign-up in a slide-over, so guests act without leaving the event. The room does not process payments itself; it opens the forms and checkout pages you already use, right beside the meeting. Read more →
Do I need a producer for a virtual event room?: Not for most events, but a second person helps. One host presents while a co-host watches the attendee list and capacity, handles questions and fires effects at the planned moments. For a high-stakes launch or company-wide meeting, a dedicated producer running the run of show lets the speakers focus entirely on the audience. Read more →

compare

Should I build your own video meeting page or use a branded room?: Build your own video meeting page if video is part of your product, inside your app and tied to your users. Use a branded room if the goal is hosting your own events on your brand. A room gives you the waiting room, synchronised start, capture, offers, effects and host panel on your existing meeting account without writing or maintaining the software. Read more →
Can I use a video meeting API to embed meetings myself?: Yes. Meeting platforms offer developer kits for running meetings inside your own page, and BrandedRooms uses that same approach. Building it yourself means handling guest sign-in from your server, error states, a waiting room, a synchronised start, capture and browser testing, then maintaining it all as the platform and browsers change. Read more →
What does a custom video conferencing build cost to maintain?: The ongoing cost is developer time rather than a fixed fee: watching for platform and browser changes, fixing what breaks, retesting before events and supporting hosts on the day. It varies with how much the page does. A branded room moves that upkeep to us for a monthly plan, and you can start with a free 30-day trial, no card. Read more →
Can BrandedRooms be white-labelled instead of building?: White-label is available on request, along with multiple rooms, single sign-on, custom integrations and dedicated support, and Custom Deluxe adds custom effects and sounds. It is scoped and quoted with our team. It suits companies and agencies that want the experience to carry only their brand without taking on a full in-house build. Read more →
What is the difference between a live stream vs video meeting?: A live stream broadcasts one programme to viewers who watch with a short delay and usually take part only in chat. A video meeting is a real-time conversation where everyone can speak, be seen and react. Streams reach larger audiences; meetings create participation. A branded room is a video meeting hosted inside your own branded page. Read more →
Should I choose a livestream vs webinar for a large event?: Choose a livestream when the audience is very large and only needs to watch, or you want to broadcast to places viewers already gather. Choose a webinar when you need registration, polls and a muted audience in one tool. If people should also take part, run the core as a branded room and stream an overflow for everyone else. Read more →
Is a broadcast vs interactive meeting better for engagement?: An interactive meeting is usually better for engagement, because guests can ask out loud, be seen and react in real time rather than typing into a delayed chat. A broadcast is better for reach and production polish. Many hosts combine them: an interactive branded room for participants and an overflow stream for viewers. Read more →
What happens when my branded room is full?: When the room reaches your meeting plan's participant limit, new guests cannot join the meeting, because the licence is the cap. A Branded Room warns you as you approach that limit. Plan ahead with a larger licence or an overflow livestream, and tell guests in advance where the overflow link will be. Read more →
What is the difference in branded room vs meeting link?: The meeting is the same; the page around it is different. A meeting link opens a generic window, while a branded room hosts that same meeting inside your own page with a branded waiting room, a one-click start for every guest, name and email capture at the door, and on a Branded Room your offers beside the call. Read more →
Why not just send a link to my meeting?: For small routine calls, you should just send the link. For meetings that represent your brand, a link leaves out the welcome, the clean start, the guest list and the offer in view. A branded room adds those around the same meeting, so guests get your page instead of a generic window and you keep every name. Read more →
Do guests need anything extra to join a branded room instead of a link?: No. Guests open your room link in the browser, enter a first name and email, and wait in your lobby with nothing to download. Anyone who prefers the desktop meeting app can still join with the regular link, though they will not see your page, the offers rail or the live effects. Read more →
Can I use a branded page instead of a link for free?: Yes, for thirty days. The free 30-day trial, no card, gives you a generic room on a brandedrooms.com address with the waiting room, the meeting inside the page, Start the room and guest capture, with the BrandedRooms badge shown. After that the Generic Room keeps it open, and a Branded Room adds your full branding, domain, offers rail and integrations. Read more →
What are the main virtual event platform alternatives?: The main alternatives are a plain meeting link, webinar software, a livestream studio, a branded room and a custom build on a video API. For single interactive sessions, a branded room is often the closest fit: it keeps your existing meeting and adds your page, waiting room, start, capture and offers. For multi-day ticketed conferences, an event platform remains the better choice. Read more →
Is a branded room lighter than a virtual event platform?: Yes. A branded room is one page around one meeting, on the meeting account you already use, so there is no new video system for hosts to learn and no event project to build each time. It deliberately leaves out ticketing, multi-track agendas, sponsor booths and attendee networking, which is why it is lighter and also why it is not a conference platform. Read more →
What is a good virtual event platform for small business?: For most small businesses running masterclasses, launches, client sessions and community calls, a branded room is enough: it makes the session look and feel like your event without conference software. If you sell tickets to a multi-day event with several tracks and sponsors, look at an all-in-one virtual event platform instead, and judge it on build time and contract terms. Read more →
How many people can a branded room hold compared with an event platform?: A branded room holds as many people as your meeting licence allows, because everyone in the room counts toward that plan's participant limit. The room warns you as you approach it. Event platforms set their own capacity. If your audience is far beyond your licence, plan a larger licence, an overflow livestream or an event platform. Read more →
What is the difference between a branded room vs webinar software?: Webinar software is built for one-to-many presenting, with a muted, unseen audience and its own registration and polling tools. A branded room hosts your normal interactive video meeting inside your own page, so guests can speak and be seen, while the room adds a branded waiting room, one-click start, guest capture, live effects and offers beside the call. Read more →
Is a branded room a good webinar software alternative?: It is a good alternative when your sessions are really interactive: masterclasses, workshops, client sessions, group coaching and community calls. It keeps the meeting account you already use, so there is no second system to buy. It is a weaker alternative if you depend on built-in registration emails, polls or automated replays, or need a strictly muted audience. Read more →
What is a two way webinar?: A two way webinar is a presentation where the audience can also speak, be seen and take part, rather than watching silently. It suits teaching, coaching and client sessions. A branded room supports it by hosting a normal interactive meeting on your page, with guests joined muted at the start so the host controls when the floor opens. Read more →
Can I sell during a session without sending people away?: Yes, on a Branded Room. Your programmes, products and forms sit in a featured offers rail beside the meeting and open in a slide-over, so guests can look and act without leaving the call. Many webinar tools open offers in a new tab instead, which takes people out of the session at the moment you most want them there. Read more →
What is the difference between a generic room vs branded room?: The Generic Room keeps the BrandedRooms look and brandedrooms.com address, with the badge, for $99 a month, and adds CSV export, the standard effects pack and the attendee list. The Branded Room, at $499 a month, makes the room yours with your logo, colours and domain, the offers rail, CRM and email hookups and follow-up funnels, and removes the badge. Read more →
When should I upgrade to a Branded Room?: Upgrade when the room starts carrying business moments: guests from outside your team, an offer you want in view beside the meeting, guest details that should flow into your CRM or email tool with tags, or follow-up you want to happen on its own. If a brandedrooms.com address and a CSV export are fine, the Generic Room is enough. Read more →
How does the free trial vs paid room compare?: The free 30-day trial, with no card, gives you a generic room with the waiting room, the meeting inside the page, Start the room and guest capture. A paid Generic Room adds CSV export, the standard effects pack and the attendee list, and keeps the room open after thirty days. Higher plans add your brand and custom effects. Read more →
Do effects and the attendee list need a Branded Room?: No. The standard effects pack and the attendee list with capacity warnings are included from the Generic Room up. What the Branded Room adds is your own brand and domain, the offers rail, CRM and email hookups and follow-up funnels. The five custom party features and the logo burst arrive with Custom Deluxe. Read more →
What is the main difference in a branded meeting room comparison?: The main difference is that a branded room keeps your existing interactive video meeting and changes the page around it, while the alternatives either leave the meeting bare or replace it with a different format. Webinar software and livestreams mute the audience, event platforms add a whole conference system, and a custom build means writing and maintaining software. Read more →
When is a plain meeting link better than a branded room?: A plain meeting link is better for small, routine, internal calls where nobody needs a welcome, an offer or a follow-up: daily stand-ups, one-to-one check-ins, quick team syncs. The link is free and instant. A branded room earns its place when the meeting represents your brand to guests or when you want to know exactly who came. Read more →
Can a branded room replace a virtual event platform?: For a single important session, often yes: a branded room handles the page, waiting room, start, offers, capture and follow-up. For a multi-day conference with paid tickets, parallel tracks, sponsor booths and attendee networking, no. An all-in-one virtual event platform is built for that, and you should use one. Read more →
Does a branded room change my meeting platform?: No. BrandedRooms hosts the meeting account and licence you already use, with your settings, your recordings and your participant limit. The room changes the page guests join on, not the meeting itself. That is why it compares differently from webinar software or event platforms, which usually ask you to move your event onto their system. Read more →

enterprise

Do you offer white label meeting rooms for agencies?: Yes. Today an agency can run a Branded Room for each client, in the client's brand on the client's domain, or Custom Deluxe where the client wants the full show. White label meeting rooms for agencies, with our name kept out of view and many client rooms under one agency account, are part of the agency reseller program, available on request. Read more →
How is the agency reseller program priced?: Agency and reseller pricing is on request. Our team scopes the program with you around the number of client rooms, white-label needs and support, then quotes it, so there is no published price. If you only need a room or two for now, each client can start a free 30-day trial, no card, and move to a Branded Room or Custom Deluxe. Read more →
Whose meeting account should a client room use?: Usually the client's. The room connects to a meeting on an account and licence the client holds or pays for, because the developer app must sit in the same account that hosts the meeting. BrandedRooms never resells meeting licences, which keeps the meeting relationship, recordings and participant limit clearly with the client. Read more →
Who owns the guest list from a client event?: The host of the event owns it, which in a client room is your client. Guests' details are never sold and never shared with other customers. Write into your client agreement where the list goes, which tools receive it and who at the agency may see it, so ownership is clear before the first event. Read more →
What is a corporate virtual event program?: A corporate virtual event program is a company's internal and customer events planned as one series, with a shared calendar, named roles, a standard run-of-show and consistent branded rooms. It replaces one-off events that each rebuild the invitation and the link, so events start on time, feel like the company and produce attendance records you can act on. Read more →
How many rooms does a corporate event program need?: It depends on how many teams run events and whether they need their own branding or resources. Some programs run everything in one main room; others give sales, people, marketing and regions their own. A single room starts with a free 30-day trial, no card, then runs as a Branded Room or Custom Deluxe. Multiple rooms under one account are available on request. Read more →
Who should run each event in the program?: Each event needs a host and a producer. The host is on camera, starts the meeting and presses Start the room. The producer opens the room early, watches attendance and capacity, fires effects on cue and handles join problems from the host control panel. Larger events add a moderator and a backup host on a second device. Read more →
Can we report attendance across the whole program?: Yes, at the level the data supports. Every guest enters through the room door, so each event produces an attendee list tagged by event, exported as a CSV or sent to your CRM or email tool. Across a year that shows who attended what. Reporting across many rooms can be scoped on request with our team. Read more →
Can we have custom effects for virtual events in our brand colours?: Yes. Custom effects for virtual events, such as confetti in your brand colours, a burst shaped from a simple logo mark or your own celebration sounds, come with Custom Deluxe, along with a logo burst and custom music. The Generic Room and Branded Room already include the standard effects pack with sound, fired on keys 1–5 or from the host control panel. Read more →
Can we use our company jingle as a sound effect?: Yes, on Custom Deluxe, where it can be the sound in one of your five custom party features, provided the audio is yours or you have the rights to use it. You supply the sound file, we agree how long it plays and which control fires it, and it plays on every in-room viewer's screen at once. Keep it short, because some guests will be listening on headphones. Read more →
Do custom effects appear in the meeting recording?: No. Custom effects work like the standard pack: they play on the room page over the meeting, so the meeting platform's own recording does not include them. If you want effects in a replay, screen-record the room page during the event. Guests who joined through the desktop app with the raw meeting link do not see them live either. Read more →
How much do custom effects and sounds cost?: Custom effects and sounds come with Custom Deluxe at $1,499 a month, which also covers the Go Live command center, five custom party features, each with the effect, image and sound you choose, and priority support. More party features can be added any time as an upgrade. The standard effects pack is included on the Generic Room and Branded Room. You can start a free 30-day trial, no card. Read more →
How does BrandedRooms handle meeting attendee data privacy?: Guests' details belong to the host and are never sold or shared with other customers. The room collects a first name, email and the event joined, with consent at the door, and the host decides for each room whether email is required. Details go only where the host sends them, as a CSV export or to the host's CRM or email tool. Read more →
Who owns attendee data from a branded room?: The host owns it. The guests entered your room for your event, so their details are yours. BrandedRooms does not sell them, does not share them with other customers and does not pool lists across rooms or companies. For agency-run rooms, the host is the client, so the client owns the list. Read more →
Can guests join without giving an email address?: Yes, if you allow it. Whether email is required is your choice for each room. Requiring it is what powers follow-up such as the replay or the next event; making it optional lowers the bar for guests who only want to watch. Either way, the room asks only for what it needs at the door. Read more →
Does the meeting platform see our attendees too?: Yes. Guests join your meeting on your own meeting platform account as attendees, so the platform handles the meeting under your account and its terms, as it does for any meeting you host. BrandedRooms handles the door and the guest list. Review both sets of terms so your privacy notice covers the whole event. Read more →
Can you complete our vendor security questionnaire?: Yes. Send it to our team and we will answer what is true today, in writing. We do not claim security or compliance standards we have not been assessed against. We can describe exactly what the room collects, where guest details go and how the host can remove them, and on-request scopes can include dedicated support for reviews. Read more →
What do branded meeting rooms for enterprise include?: Branded meeting rooms for enterprise start with the Branded Room: your brand around the meeting, your domain, a branded waiting room, Start the room, effects, an attendee list and guest details sent to your tools. Custom Deluxe adds a Go Live command center and five custom party features. Single sign-on, multiple rooms and white-label are on request. Read more →
Does my company need a new video meeting product?: No. Every room runs on the meeting account and licence your company already holds, with your existing settings and recordings. BrandedRooms hosts that meeting inside your branded page and never resells meeting licences. That keeps procurement simple: you are adding a room around the meetings you already run, not replacing the tool your people know. Read more →
How much do on-request enterprise features cost?: Single sign-on, multi-room administration and white-label are quoted for each company after a scoping call, because the work depends on the number of rooms, how people sign in, the integrations and the level of support, so there is no published price. The plans themselves are listed on the pricing page, and you can start a free 30-day trial, no card. Read more →
Can we try a branded room before a wider rollout?: Yes. Many teams start a free 30-day trial, no card, or a single Branded Room for one real event first, so stakeholders can see the waiting room, the start and the attendee list working. If the pilot shows you need several rooms, single sign-on or white-label, our team scopes that on request from what the first event taught you. Read more →
What security standards does BrandedRooms claim?: We do not claim security or compliance standards we have not been assessed against. What we can say plainly is how the room handles guest details: they belong to the host, are never sold and are never shared with other customers. If your review includes a security questionnaire, send it to our team and we will answer in writing. Read more →
What are internal communications video meetings?: Internal communications video meetings are the leadership updates, town halls, all-hands and change announcements a company uses to keep its people informed. In a branded room they open on a page with the company brand, start for every waiting employee at the same moment when the host presses Start the room, and produce an attendee list tagged by event. Read more →
Can we see who attended an internal update?: Yes. Every guest enters through the room door with a first name and email, or signed in with the company login when single sign-on is set up on request. The list is tagged by event and exported as a CSV, or sent to your CRM or email tool on a Branded Room or Custom Deluxe, so you can follow up with attendees and absentees. Read more →
Should we use effects in internal meetings?: Use them for the right moments and skip them for the serious ones. Confetti and applause suit awards, milestones, wins and anniversaries, and everyone on the room page sees them at once. For change announcements or difficult news, leave effects off and keep the waiting room calm. A room standard that names approved moments helps. Read more →
How many employees can join an internal communications meeting?: As many as the meeting licence behind the room allows. Everyone inside the room counts toward that plan's participant limit, and the room warns the producer as attendance approaches it. For company-wide meetings that may exceed the limit, buy a larger licence or plan an overflow stream before the day. Read more →
How do I manage multiple meeting rooms in BrandedRooms?: You can run several rooms today, each on its own Branded Room or Custom Deluxe plan with its own branding, domain, integrations and owner, managed individually. Multiple rooms under one account with central administration is available on request, scoped and quoted by our team. In both cases, write one room standard covering naming, brand, guest details, capacity and ownership. Read more →
Can several rooms share one company meeting account?: Often, yes, but check how many meetings your licences can host at the same time. Each room connects to a meeting on an account your company holds, and everyone inside a room counts toward that meeting plan's participant limit. Two large events on one licence at the same time can collide, so keep a shared calendar of room events. Read more →
Who should own each room?: Give every room one named owner and one backup host. The owner keeps the branding, the connected meeting, the passcode and the guest-data destination up to date, and runs a test join before each event. The backup can open the room, press Start the room and fire effects if the owner is unavailable on the day. Read more →
When should we move from separate rooms to central administration?: Ask for multi-room administration when separate rooms start costing more time than they save. Typical signs are more rooms than owners can track, employees who should sign in with a company login, a need for one view of attendance across teams, or brands that need white-label. It is available on request, scoped and quoted by our team. Read more →
Does BrandedRooms offer single sign on for meeting rooms?: Yes, single sign on for meeting rooms is available on request, scoped and quoted by our team with your IT team. Employees enter the branded room with their company login rather than typing a name and email, and the attendee list records them by that identity. It is not part of the free trial or the self-serve plans. Read more →
Does sign-in stop people joining the meeting another way?: Not by itself. Sign-in controls who may open the room page, but anyone who has the meeting platform's own link could join through the desktop app and bypass the room. For internal-only events, share only the room link, keep the passcode saved in room settings, and keep the raw meeting link out of invitations. Read more →
Can outside guests attend a signed-in event?: Yes, if you plan for it. A common pattern is one internal room that requires the company login and a separate guest room with the usual first-name-and-email door for partners or board members. Each room then has one clear rule, and you write which door to use on each invitation. Read more →
Which identity providers does single sign-on work with?: We confirm that in the scope rather than promise a list up front. Your IT team tells us which identity provider and sign-in standard the company uses, and our team scopes and quotes the setup for that. We would rather say exactly what will work for your company than publish a list that might not apply. Read more →
What is white label video conferencing in BrandedRooms?: White label video conferencing in BrandedRooms means the room your guests join carries your brand rather than ours. A Branded Room already puts your logo, colours, fonts and domain around the meeting and lets you remove our badge. Full white-label, presented under your name on the surfaces we agree, is available on request, scoped and quoted by our team. Read more →
Do we have to run our own video servers for white-label rooms?: No. The video, audio and recording run on your meeting platform under the account and licence you already hold. BrandedRooms hosts that meeting inside your branded page. You do not operate servers, publish apps or resell conferencing, which keeps white-label rooms closer to a branding project than an infrastructure project for your team. Read more →
Will guests ever see the meeting platform's own interface?: Yes, in two places. The meeting controls inside the video window are your meeting platform's own, and guests who join through its desktop app with the raw link see that app rather than your page. Share only the room link for branded events so every guest enters through your door and sees your brand. Read more →
How is white-label priced?: White-label is available on request and quoted after a scoping call, because it depends on the number of rooms, brands, sign-in needs and support, so there is no published price. If a single room on your domain without our badge is enough, a Branded Room covers it; start a free 30-day trial, no card. Read more →

features

What is the live webinar attendee list?: It is a list in your host control panel of the guests who have come through your room's door, by first name and email, updating as people arrive. It comes with the Generic Room and every plan above, together with capacity warnings. Guests never see it; it is a tool for the host and producer, kept in the control panel beside the Start the room button. Read more →
Can I see who attended the meeting afterwards?: Yes. Every room records the guests who joined through the room page, tagged with the event. On a Generic Room you export that record as a CSV file. On a Branded Room the guests also flow to your CRM or email tool with tags, so the attendance record is already where your follow-up lives. Read more →
Does the attendee list show how long each guest stayed?: No. The attendee list shows who came through your room's door for the event, not how long they stayed or how closely they watched. Your meeting platform's own reports may cover time in the meeting, and analytics are available through our team. For most hosts, the room's list answers the question that matters: who came. Read more →
Why is someone missing from my attendee list?: Most often because they joined with the regular meeting link in their desktop meeting app, which skips your room page and its door. They will appear in your meeting platform's own participant list instead. Sharing only the room link in invitations and reminders keeps nearly everyone coming through the page and onto your list. Read more →
What is a branded waiting room?: A branded waiting room is the lobby page guests see before your meeting starts. It says that you will be joining shortly, shows a countdown and an add-to-calendar button, and plays a light animation. When the host presses Start the room, every waiting guest moves into the live meeting automatically, with no refresh, no second click and no new link. Read more →
Should I turn off my meeting platform's own waiting room?: Yes, for most events. Keep a passcode on the meeting, save it in your room settings so guests never type it, and switch the platform's own waiting room off. Otherwise guests wait twice, once in your lobby and again for the host to admit them, and you spend the opening minutes letting people in by hand. Read more →
Can I change the host will be joining shortly message?: Yes. The waiting room names the host and the event, and you choose the wording in your room settings. Keep it short: name the host, name the moment, and tell guests what to have ready. On a Branded Room the message appears in your own logo, colours and fonts rather than the BrandedRooms style. Read more →
Is the waiting room included in the free 30-day trial?: Yes. The free 30-day trial and the Generic Room both include the waiting room, with your host name, the countdown, the add-to-calendar button and the animation, shown in the BrandedRooms style. The Branded Room plan dresses the same lobby in your own logo, colours and fonts, on your own domain if you add one. Read more →
Do guests who use the desktop app see the waiting room?: No. The waiting room lives on your room page, so guests who join through the regular meeting link in their desktop app go straight to the platform's own experience. Share the room link in every invitation and reminder so your guests arrive through the lobby, where their name and email are captured too. Read more →
What does meeting room branding include in BrandedRooms?: The brand kit puts your logo, colours, fonts and navigation around the video meeting and through the waiting room, and styles the buttons and offers rail to match. It comes with the Branded Room plan. Pair it with a custom domain and the whole room looks like your own website. Read more →
Can I brand my video meeting on the Generic Room?: Partly. The Generic Room, like the free 30-day trial, shows your host name and event in the BrandedRooms style. Your own logo, colours, fonts and navigation come with the Branded Room plan. Custom Deluxe adds a logo burst and custom music, and white-label for agencies is available through our team. Read more →
Does the brand kit change the meeting window itself?: No. The brand kit styles everything around the meeting: the page, the waiting room, the buttons and the offers rail. The meeting window, with its video tiles and controls, is your meeting platform's own interface. Your brand frames the meeting rather than repainting it, which keeps the controls familiar for guests. Read more →
What files do I need for a branded meeting page design?: You need a high-resolution logo, ideally in versions for light and dark backgrounds, your exact brand colour codes, your heading and body fonts or close web-safe alternatives, and the few navigation links you want around the meeting. Your waiting room wording, written in your brand's voice, completes the kit. Read more →
Can guests join a video meeting in the browser without downloading anything?: Yes. Guests open your room link, enter a name and email, wait in your branded lobby and join the meeting right on your page in their browser, with nothing to install. Browser join is part of every plan, from the free 30-day trial up. Anyone who prefers the desktop meeting app can still use the regular link. Read more →
Which browsers can guests join from?: Guests can join from modern browsers on laptops, desktops and phones. Current versions of Chrome and Edge get the strongest video path, and other modern browsers join through a standard web mode. Ask guests to use an up-to-date browser, and test on a second device and a phone before important events. Read more →
What happens if a guest cannot join in the browser?: If an embedded join fails on a guest's device, the room offers that guest the option to open the meeting in the desktop app instead. The option appears only when a join fails, not for everyone, and each failure is reported in your host control panel so you can see join problems as they happen. Read more →
Do guests who join from the desktop app miss anything?: Yes. Desktop-app joiners are in the same meeting, but not on your room page, so they do not see the branded waiting room, the offers rail or the live effects, and they skip guest capture at the door. Publish only the room link to keep almost everyone on your page. Read more →
What is a meeting capacity warning?: It is an alert in your host control panel that tells you when your room is getting close to the participant limit of your meeting plan. You set the room's capacity to your licence's limit, and the panel warns you as guests fill the room. Capacity warnings come with the Generic Room and every plan above. Read more →
What happens when the meeting is full?: Your meeting platform stops letting more people in once its participant limit is reached, and that applies inside your room too. The capacity warning gives you notice before that point, so you can share an overflow link, ask observers to step out or point late guests to a repeat session. Read more →
Do I get a participant limit warning on the Generic Room?: Yes. Capacity warnings and the live attendee list come with the Generic Room, just as they do on the Branded Room. The free 30-day trial runs on the same meeting plan and the same participant limit but without the warning, so before any larger event during the trial, check your licence and plan an overflow or a larger licence in advance. Read more →
Can my room work as an event countdown page?: Yes. The waiting room shows a live countdown to the scheduled start, the host's name and an add-to-calendar button, so you can share the room link as soon as the event is announced. Guests who open it early see the countdown, save the event and come back; on the day the same page switches to the meeting. Read more →
What does the add to calendar button do?: It lets a guest save your event to their own calendar straight from the room page, with the event and the way back to your room. You no longer need to attach calendar files to every invitation. Send one room link, and let guests add the event in a click from the waiting room. Read more →
What happens when the countdown to the live event reaches zero?: The countdown reaches zero, and the waiting room keeps saying that you will be joining shortly until you press Start the room. Start the meeting in your meeting app a few minutes early, then press Start the room on time, and every guest watching the countdown moves straight into the meeting. Read more →
Is the countdown included in the free 30-day trial?: Yes. The countdown and the add-to-calendar button are part of the waiting room, which comes with every plan, from the free 30-day trial and the Generic Room up, in the BrandedRooms style. On the Branded Room plan, the countdown appears in your own logo, colours and fonts, on your own domain if you add one. Read more →
How does webinar CRM integration work with a Branded Room?: Guests enter a first name and email at your room's door, and on a Branded Room the room sends each one to the CRM or email tool connected to that room, tagged with the event. There is no export or upload step afterwards. The Generic Room captures the same details with a CSV export instead. Read more →
Which CRM and email tools does BrandedRooms connect to?: BrandedRooms sends guests to your CRM or email tool with tags, and we describe it that way rather than publishing a list of named products. Tell us which tool you use when you set up your Branded Room and we will confirm plainly whether it fits. Custom integrations with your own systems are available through our team. Read more →
Can I tag attendees by event?: Yes. Every join is tagged with the event in every room, including the Generic Room's CSV export. On a Branded Room those tags travel with the guest to your CRM or email tool, so you can follow up with one event's guests or a whole series. Plan a short, consistent tag scheme before the event. Read more →
Do guests from the desktop meeting app reach my CRM?: No, not through the room. The room sends the guests it captured at the door, and desktop-app joiners skip the door entirely. They appear in your meeting platform's own participant report. Sharing the room link in every invitation and reminder keeps almost everyone coming through your page and into your list. Read more →
Can I use a custom domain for meetings in BrandedRooms?: Yes, on the Branded Room plan. You can put the room on your own domain or a subdomain, such as live.yourcompany.com. The free 30-day trial and the Generic Room use a brandedrooms.com address. You add a DNS record where your domain is managed, and the custom domain setup guide walks through each step. Read more →
Should I use a domain or a subdomain for my meeting room?: A subdomain is usually the better choice. It keeps your main website exactly as it is, while giving the room a clear, memorable home such as live.yourcompany.com or room.yourname.com. Choose a name that suits every event you will run there, so the address can stay the same for years. Read more →
How long does it take to connect a webinar custom domain?: Adding the domain and the DNS record takes only a few minutes for someone with access to your domain settings. The change itself can take longer to spread across the internet, so connect the domain several days before an event and run a full test join on the new address. Read more →
Does the custom domain change the meeting itself?: No. The custom domain changes the address of your room page, not the meeting. The meeting still runs on your meeting platform, on your account and licence, with your settings and recordings unchanged. Guests who join through the desktop app with the regular meeting link will not see your domain or page. Read more →
How can I sell during a live meeting without guests leaving?: Keep the offer beside the meeting instead of behind a link. On a Branded Room, the featured offers rail opens your programme, product or form in a slide-over next to the meeting, so guests read, sign up or buy while the meeting keeps playing. When they close the slide-over, they are still in the room. Read more →
What can I put in the featured offers rail?: Anything a guest might open mid-meeting: programmes, products, booking forms, sign-ups for the next event, free guides, the agenda or the slides. Keep it to a handful of items, lead with the one the meeting builds towards, and name each item the way you describe it out loud, so guests find it instantly. Read more →
Does BrandedRooms process payments in the offers rail?: No. The rail opens your own pages, including your own checkout, in a slide-over beside the meeting. Payments run through the checkout you already use, exactly as they do on your website today. Test every rail item before the event, because some pages refuse to load inside another page. Read more →
Can I sell during a webinar on the Generic Room?: You can mention an offer and share a link in the chat, but the featured offers rail is part of the Branded Room plan, not the Generic Room. The rail keeps offers beside the meeting so nobody leaves, and it pairs with follow-up funnels that carry the offer to guests after the event. Read more →
Do guests on phones see the offers rail?: Yes, in a form that suits the screen. On a phone there is no space for a rail beside the video, so the offers sit in a sheet guests can pull up and put away while the meeting keeps playing. Guests who joined through the desktop meeting app do not see the rail at all. Read more →
What is a webinar follow up funnel?: It is the path guests take after your event. In a Branded Room, every guest captured at the door flows after the meeting into the follow-up you chose in advance, such as the replay, an offer or the next event, through the CRM or email tool connected to your room. It turns the hour after an event into planned, on-time follow-up. Read more →
Should the replay or the offer come first in post meeting follow up?: For most teaching and launch events, send the replay first. It keeps the promise you made at the door, and guests who rewatch are reminded why the offer matters. Follow with the offer the next day, using the same wording you used live, then a final reminder or an invitation to the next event. Read more →
Does BrandedRooms send the follow-up emails?: The room hands each guest, with event tags, to the CRM or email tool connected to your Branded Room, and that tool sends the messages you prepared there. You write the follow-up and stay in control of your list. On the Generic Room you export guests as a CSV and follow up yourself. Read more →
Are live effects included in the replay I send?: Not in your meeting platform's recording. Effects play on the room page, so the platform never records them. If you want the confetti and applause in your replay, screen-record the room page during the event on a device that is not presenting, and send that recording in your follow-up instead. Read more →
How does video meeting lead capture work in a branded room?: Each guest enters a first name and email at the door of your room page, or is recognised if already signed in, before entering the waiting room. Every join is tagged with the event. On a Generic Room you export the list as a CSV; on a Branded Room guests are sent to your CRM or email tool with tags. Read more →
Can I collect attendee emails during the free trial?: Yes. Guest capture is part of every plan, including the free 30-day trial and the Generic Room. Guests give a first name and email at the door, each join is tagged by event, and on the Generic Room you can export the list as a CSV file. Sending guests straight to your CRM or email tool with tags is part of the Branded Room. Read more →
Does webinar lead capture include people who join from the desktop app?: No. Guest capture happens on your room page, so guests who join with the regular meeting link in their desktop app skip the door and are not on your captured list. They appear in your meeting platform's own participant report instead. Share the room link in every invitation and reminder to keep the lists aligned. Read more →
What can I do from the host control panel?: From the host control panel you open and close the room, press Start the room to bring every waiting guest into the meeting, and see join problems as they happen. From the Generic Room up you also fire live effects on keys 1–5, see the live attendee list and watch capacity warnings as the room nears your participant limit. Read more →
Is the host control panel included in every plan?: Yes. The free 30-day trial, the Generic Room and every plan above include the panel, with open and close, Start the room and join problems. The Generic Room adds live effects, the attendee list and capacity warnings, and Custom Deluxe gives the room its own Go Live command center with custom music, effects and five custom party features. Read more →
Can I mute guests or run breakouts from the room admin panel?: No. The room admin panel controls the room page around the meeting, not the meeting itself. Muting, admitting, spotlighting, breakout rooms and recording all stay in your meeting platform's own app, exactly as they work today. Many hosts keep both open side by side, or split them between the host and a producer. Read more →
How do I fire effects from the host controls?: Press an effect's button in the panel, or one of keys 1–5 while the panel is the active window. The effect plays on every in-room viewer's screen at once. Live effects come with the Generic Room and every plan above. Plan your cues in the run of show, and keep the panel on a screen you are not sharing. Read more →
Which branded meeting room features come with every plan?: Every plan, from the free 30-day trial up, includes the room page, the waiting room with a countdown and add-to-calendar button, browser join, the meeting inside the page, the host control panel with Start the room, and guest capture. The Generic Room adds a CSV export, effects and the attendee list; your branding and the offers rail need a Branded Room. Read more →
Which features need a Branded Room?: Your logo, colours and fonts, a custom domain, the featured offers rail, CRM and email hookups with tags, and follow-up funnels all come with the Branded Room plan, which also keeps the effects and attendee list from the Generic Room. Custom Deluxe adds its own Go Live command center, a logo burst and custom music and effects. Multi-room, white-label and single sign-on are available through our team. Read more →
Do the features work with the meeting account I already use?: Yes. BrandedRooms hosts the meeting account and licence you already have, with your settings, recordings and participant limit unchanged. You connect that account once in your room settings, and every feature runs on the page around your meeting. BrandedRooms never resells meeting licences, so your meeting plan stays with your provider. Read more →
Do any features change what my meeting platform records?: No. Your meeting platform records the meeting exactly as it always has. Room features such as the waiting room, the offers rail and live effects live on the page around the meeting, so they are not part of that recording. If you want effects in a replay, screen-record the room page itself during the event. Read more →
What does Custom Deluxe add on top of the Branded Room?: Custom Deluxe makes the room fully branded to the business, with its own Go Live command center, a logo burst, custom music and effects, and five custom party features. Needs beyond that, such as multiple rooms, white-label, single sign-on, custom integrations, analytics and dedicated support, are scoped and quoted through our team. Read more →
How do live effects for video meetings work?: Live effects play on your room page, over the meeting, on every in-room viewer's screen at the same moment. The host fires each one from the control panel or with keys 1–5, and guests see and hear confetti, sparkles, rockets, applause or sounds together. The meeting carries on underneath, and nothing blocks guests' controls. Read more →
Can I add confetti to a video call?: Yes, from the Generic Room up. Confetti is part of the effects pack, along with sparkles, rockets, applause and sounds. The host fires it from the control panel or the keyboard, and it falls across every room-page guest's screen at once. Guests who joined through the desktop meeting app do not see it. Read more →
Are live effects included in my meeting recording?: No. Effects are drawn on the room page in each guest's browser, so your meeting platform never sees them and its recording does not include them. If you want the confetti and applause in a replay, screen-record the room page itself during the event, ideally on a device that is not presenting. Read more →
Can guests trigger the celebration effects?: No. Only the host, or whoever has the host control panel, can fire effects. That keeps celebrations intentional and tied to the moments you plan. If you want the audience involved, cue them instead: ask people to share wins in the chat, then fire applause or sparkles as you read them out. Read more →
Can I have custom effects or sounds?: Yes, on Custom Deluxe. It adds a logo burst, custom music and effects, and five custom party features, each with the effect, image and sound you choose, with more available to add as an upgrade. The Generic Room and the Branded Room come with the standard effects pack of confetti, sparkles, rockets, applause and sounds on keys 1–5. Read more →
What does the Start the room button do?: The Start the room button tells every guest waiting on your room page that the meeting is live. Within a few seconds each guest's page switches from the waiting room to the meeting by itself, joined muted, with no refresh and no extra click. You press it in your host control panel after starting the meeting in your meeting app. Read more →
Why do my guests see that the meeting has not started?: Because the meeting itself has not been started in your meeting app. Start the room opens the doors on your page, but the host still needs to start the meeting in the app first. Start it there as host, and guests will be able to join. The setup guide for this message covers the fix in order. Read more →
Can I let everyone in at once without admitting them one by one?: Yes. That is exactly what the branded waiting room and Start the room do together. Keep a passcode on your meeting, save it in your room settings, and turn the platform's own waiting room off. Guests wait in your lobby, and they all enter together the moment you press Start the room. Read more →
Do guests join muted when the room starts?: Yes. Guests enter the live meeting muted, so the opening is calm and the first voice anyone hears is the host's. Tell guests early how to unmute and how to ask questions. If you want conversation straight away, invite people to unmute by name rather than all at once. Read more →

guides

How do you host a masterclass online for the first time?: To host a masterclass online for the first time, choose one result you can teach in an hour, build a short framework with live exercises, and rehearse the whole session out loud. Open a branded waiting room early, start on the minute for everyone, teach generously, then present one clear next step and take questions. Read more →
What is the difference between a masterclass and a webinar?: A masterclass is a teaching session built around one specific skill or result, usually with exercises or a live demonstration. A webinar is a broader term for any online presentation to an audience, including product updates and panels. Many masterclasses run on webinar or meeting tools; the difference is the depth of teaching. Read more →
What should a masterclass outline include?: A masterclass outline should include an opening that states the result and takeaways, a short personal story, a framework on one screen, step-by-step teaching with exercises, a worked example or hot seat, a bridge to what is hard alone, the offer, and questions. Time each section during rehearsal and adjust before the day. Read more →
What are good all hands meeting ideas for a remote team?: Good all hands meeting ideas for a remote team include an upvoted ask-me-anything, a team takeover of the spotlight slot, a live demo instead of a deck, introductions for new joiners, and a recognition moment with applause. Change voice or format at least every ten minutes, and start for everyone at the same moment so nobody waits for stragglers. Read more →
How long should a virtual all-hands meeting be?: Most virtual all-hands meetings work best at forty-five to sixty minutes. Beyond an hour, attention falls away on screen faster than in a room. If you have more to cover, move updates into a written note sent beforehand and use the live time for the spotlight, recognition and questions, which are the parts people value most. Read more →
How do you make an all-hands meeting fun?: Make it fun with short, optional moments tied to your company: a two-word check-in in the chat, guess-the-desk photos, a leader hot seat, or confetti when a milestone is announced. Keep each under five minutes. Fun that is forced or long backfires, while a quick shared laugh between serious segments resets the room's attention. Read more →
What should be on an all-hands meeting agenda?: An all-hands agenda should include a welcome that states what people will leave with, a short state of the company, a team spotlight, a recognition moment, the quarter's priorities, live questions and a clear close. Put the agenda in the calendar invite and keep each segment under ten minutes so the pace never stalls. Read more →
Can a branded room handle a whole-company all-hands?: A branded room can hold as many people as your meeting licence allows, because the licence sets the participant limit. From the Generic Room up, the attendee list warns you as you approach it. For audiences larger than your plan, add a bigger licence or plan an overflow livestream. Multi-room programmes and single sign-on are available on request through sales. Read more →
What should be on a town hall meeting agenda?: A town hall meeting agenda should include a welcome, a brief state of the company, one focused topic, recognition, open Q&A and a clear close. Give questions the largest single block of time, well ahead of any single presentation segment. Publish the agenda in the invitation so people arrive knowing when they can ask. Read more →
How long should a virtual town hall be?: Sixty minutes suits most virtual town halls: long enough for a real update and a full question block, short enough to hold attention on screen. If you need less time, cut presentation segments rather than Q&A. Very large or multi-region companies often run the same town hall twice so every time zone gets a live session. Read more →
How do you handle hard questions at a town hall?: Handle hard questions by collecting them anonymously in advance, having a moderator who is not the presenting leader read them faithfully, and answering honestly even when the answer is not decided yet. Write down what you could not answer, publish the answers afterwards in the same place, and report back at the next town hall. Read more →
How do you host a virtual town hall meeting for a large company?: Host it in a room that can start for everyone at once, with a moderated question queue and a capacity plan. Check your meeting licence covers the audience, since it is the hard limit, and prepare an overflow livestream for the rest. Rehearse with every speaker, keep a backup host ready and publish the recording promptly. Read more →
How do you host a virtual workshop that stays interactive?: Host a virtual workshop by keeping teaching short and giving participants structured, timed work every ten to twenty minutes. Give instructions out loud, on screen and in the chat, use small groups or breakouts for discussion, and ask for output people can share. End with a written commitment from each participant so the work continues after the session. Read more →
What is a good online workshop agenda?: A good online workshop agenda loops through frame, teach, do and share, then ends with commitments. For ninety minutes, that means a welcome and warm-up, two short teaching blocks each followed by an exercise and a share-back, a short break in the middle, and a protected close where everyone writes the one action they will take next. Read more →
How many people should attend a virtual workshop?: A virtual workshop works best when everyone can be heard, which usually means a small group. If more people want to come, use breakout rooms with a named lead in each, run several cohorts, or turn the larger session into a webinar and offer a smaller hands-on workshop as the next step for those who want it. Read more →
What are some virtual workshop ideas for exercises?: Good virtual workshop ideas include fill-in templates, rank-and-cut lists, before-and-after rewrites of the participant's own example, pair critiques in breakouts, a live build on a volunteer's real case, a few minutes of silent writing and a commitment card shared in the chat. Choose exercises that produce something visible on a screen. Read more →
How do you increase webinar attendance quickly?: To increase webinar attendance quickly, add an add-to-calendar button straight after sign-up, send reminders one day, one hour and at the start, give a clear reason to attend live, and make joining effortless with one link and no download. Opening a branded waiting room early also helps guests trust they are in the right place. Read more →
Why do so many people not show up to webinars?: People miss webinars mainly because they forget, lose the link, assume the replay is just as good, or hit friction at the last minute such as a download, passcode or a page saying the meeting has not started. Each cause has a fix: calendar invites, timely reminders, a live-only reason and an easy join. Read more →
How many reminder emails should you send before a webinar?: Most events do well with a confirmation on registration, a reminder the day before, one an hour before and a starting-now message. Add a value-led note a week ahead if people registered early. Keep every reminder short, from the same sender, with the join link as the only button, and stop once the event starts. Read more →
How do you get people to attend your webinar live instead of waiting for the replay?: Give a reason that only exists live: questions answered on the spot, a hot seat, a reveal, a resource or bonus for live attendees, or a celebration moment. Say so in the invitation and every reminder. If you do send a replay, it is fine to say it may come later, but lead with the live value. Read more →
What should you send to webinar no shows?: Send webinar no shows a short, friendly message the same day with the replay or a summary, one key takeaway, and an invitation to the next live session. Keep it separate from the attendee follow-up, which can reference what happened in the room. Guest capture tagged by event makes it easy to tell the two groups apart. Read more →
How do you launch a product online with no big audience?: To launch a product online with a small audience, give yourself a longer runway and focus it on sign-ups: share the problem and the build story, invite people personally, and make the live launch event the reason to join. A smaller room where everyone is engaged and captured is a strong start, and the replay extends reach afterwards. Read more →
What goes into an online product launch plan?: An online product launch plan includes a one-sentence positioning, a launch date, price and offer with a deadline, a launch page with sign-up, a teaser phase, an invitation and reminder sequence, a live launch event, and a follow-up with the replay. Write the follow-up before the event so it goes out the same day. Read more →
How long should a virtual launch event be?: Most virtual launch events work best at forty-five minutes to an hour. Put the reveal about a third of the way in, give the demo around twenty minutes, present the offer at a set point, and leave time for the questions that stop people buying. Shorter is fine if the product is simple. Read more →
Can guests buy during a live launch without leaving the meeting?: On a Branded Room, yes. The launch offer sits in the featured offers rail beside the meeting and opens in a slide-over, so guests can buy, book or sign up while you keep talking. On the free trial or a Generic Room, share the offer link in the chat and on screen, and repeat it before you close. Read more →
What are good sales kickoff ideas for a virtual event?: Good sales kickoff ideas for a virtual event include a strong theme, a deal of the year told by the rep, objection relays, pitch clinics, lightning talks from the field and an awards show with real stories. Keep sessions short, run role-play breakouts with a manager in each, and split the event into two half-days. Read more →
What should a sales kickoff agenda include?: A sales kickoff agenda should include the year's strategy and targets, a customer perspective, product news with a live demo, skills workshops with practice, partner sessions from marketing and success, regional plans and an awards moment. Open and close each day with energy, and give every session a clear link to the theme. Read more →
How do you pick a sales kickoff theme?: Pick a sales kickoff theme that maps to the year's strategy: launch language for a new product, a climb for a stretch target, craft for a skills year, one team after a reorganisation. Test it by asking whether every speaker can connect their session to it in one sentence. If not, choose a simpler theme. Read more →
What are good webinar call to action examples?: Good webinar call to action examples name one specific step and who it is for: book a free call to see if the programme fits, join the programme before doors close on a real date, start a free trial, buy the template pack, join the waitlist for the next cohort or save a seat at next month's session. Say it once clearly, then again at the end. Read more →
How do you sell on a webinar without being pushy?: Sell on a webinar by delivering the promised value in full first, telling people early that an offer is coming, and making a clear, honest transition into it. State who it is for and who it is not for, give the real price or commitment, use only genuine deadlines, answer hard questions directly and thank everyone, buyers or not. Read more →
When should you make the offer in a webinar?: Make the offer after you have delivered what the registration page promised, usually in the final third of the session, and before open questions so people can ask about it. Mention early on that an offer is coming. Then give the call to action once clearly and once more at the close. Read more →
What makes a strong webinar offer?: A strong webinar offer is the natural next step from what you just taught, for a clearly defined person, with what is included, how it works, the price or commitment and any real deadline stated plainly. It should make sense to someone who enjoyed the session, and it should never rely on invented scarcity or promised results. Read more →
What do these virtual event guides cover?: These virtual event guides cover the formats hosts run most: company all-hands, sales kickoffs, town halls, celebrations, product launches, masterclasses and webinars. Each one gives an agenda or run of show, a list of specific ideas, the common pitfalls and a short checklist. They work with any meeting platform, and they point out where a branded meeting room helps. Read more →
How do I host virtual events people actually attend?: Give people a clear reason to come, remind them at sensible intervals, and make arriving easy. A branded page with a countdown and add-to-calendar button helps guests remember who invited them. Start on time for everyone at once, say what they will leave with in the first two minutes, and send a follow-up the same day. Read more →
Do I need special software to use these guides?: No. Every guide works with the meeting account you already use and a plain meeting link. A branded meeting room makes some steps easier, such as the branded waiting room, a synchronised start, live effects and guest capture, but the agendas, idea lists and checklists stand on their own. A free 30-day trial, no card, lets you try both ways. Read more →
Which guide should I read first?: Start with the guide for the event you are running next. If you have no event booked, read how to increase webinar attendance, because the invitation, reminder and waiting-room steps apply to almost every format. Then pick one of the engagement idea lists and choose two or three ideas to try at your next meeting. Read more →
Can I use these virtual event guides for internal meetings?: Yes. Several guides are written for internal comms, people teams and sales leaders: the all-hands, sales kickoff, town hall, celebration and recognition guides. They focus on keeping a room engaged when attendance is expected, which is a different problem from filling a public webinar, and they include agendas you can paste into a calendar invite. Read more →
What are good virtual celebration ideas for work?: Good virtual celebration ideas for work include work-anniversary tributes read by colleagues, project wrap parties, team awards with fun categories, target-hit countdowns with confetti, customer thank-you readings, delivered snack boxes opened together and year-in-review sessions. Give each celebration a shared start, one planned peak moment and a run time under an hour. Read more →
How do you make a virtual celebration feel special?: Make a virtual celebration feel special with a welcoming arrival page, a start that happens for everyone at once, a specific story told by someone who knows the person, and one peak moment the whole room reacts to together. Ask the guest of honour what they would enjoy, and send them the messages afterwards. Read more →
How long should a virtual celebration be?: Most virtual celebrations work best at thirty to forty-five minutes. That allows a welcome, a story or two, the peak moment and a few minutes for the guest of honour to speak. If people want to stay and chat afterwards, leave the room open, but end the planned part on a high. Read more →
Are live effects included in the celebration recording?: No. Live effects play over the meeting on the room page, so the meeting platform's own recording does not include them. If you want the confetti and applause in a keepsake video, screen-record the room page on the host's computer during the event. Everyone on the room page sees and hears the effects live. Read more →
What are some virtual employee recognition ideas?: Good virtual employee recognition ideas include a shout-out round at the start of team meetings, a kudos channel read aloud weekly, personal notes from managers that name specific work, forwarding customer praise, spotlight interviews in all-hands, letting people choose a charity donation and a live recognition ceremony once or twice a year. Specific and frequent beats grand and rare. Read more →
How do you recognise employees virtually in a meaningful way?: Recognise employees virtually by being specific about what they did and why it mattered, saying it soon after the work, and choosing the setting they prefer, public or private. Spread recognition fairly across roles and time zones, connect it to a value or a customer, and back it up with something tangible when it suits the moment. Read more →
What are good virtual team recognition ideas?: Good virtual team recognition ideas include live project celebrations at the finish line, teams presenting what they learned, matching care packages sent on the same day, a senior leader joining a team meeting just to say thank you, milestone celebrations and letting teams nominate other teams that helped them. Shared credit keeps recognition from rewarding only the loudest voice. Read more →
How long should a virtual recognition ceremony be?: Around forty-five minutes suits most virtual recognition ceremonies: a short welcome, the awards with each nomination read in specific detail, a few peer shout-outs and a closing thank-you. Keep each award brief so the ceremony keeps its energy. If you have many awards, split them across two ceremonies rather than running one long session. Read more →
What are the best virtual event engagement ideas for large audiences?: The best virtual event engagement ideas for large audiences are structured ones everyone can join at once: live polls with a reveal, chat waterfalls, choose-the-path votes, quick quizzes, moderated question batches and live effects at peak moments. Plan an interaction every five to eight minutes, and use the waiting room for where-are-you-from introductions. Read more →
How do you make a webinar engaging?: Make a webinar engaging by giving the audience something to do within the first minute and every few minutes after: vote, answer, predict, ask or react. Start for everyone at once, read out names from the chat, drop resources when they are useful, and mark big moments so the whole room feels them together. Read more →
What virtual event engagement tools do you need?: Start with the chat, polls, reactions, breakout rooms and question queue in your meeting or webinar platform. Add a shared document for exercises if needed. A branded meeting room adds a branded lobby with a countdown, a synchronised start, live effects on every in-room screen, an attendee list from the Generic Room up and, on a Branded Room, an offers rail. Read more →
How do you engage people before a virtual event starts?: Engage people before a virtual event starts by asking a question at registration, sending a short pre-event poll, asking them to bring something for an exercise, and opening a branded waiting room early with a countdown, music and a chat prompt. Start for everyone at the same moment so the energy from arrival carries in. Read more →
What should a virtual event planning checklist include?: A virtual event planning checklist should cover the goal and audience, the format and date, speakers and agenda, the room and registration page, promotion and emails, full technical rehearsals, a day-of run of show and the follow up. Assign an owner to each area so nothing on the list depends on one exhausted organiser remembering everything. Read more →
How far in advance should you plan a virtual event?: For most webinars and workshops, around six weeks gives enough time to define the goal, confirm speakers, promote the event and rehearse properly. Small internal meetings can be planned in two weeks. Large launches, summits or company-wide events usually need longer, mainly for speakers, sponsors and approvals rather than the technology itself. Read more →
What is on a webinar checklist for the day of the event?: A webinar checklist for the day covers sign-in and sound checks an hour before, opening the waiting room early, starting the meeting as host before the start time, a backup host in place, someone watching chat and capacity, celebration moments on cue and a clear next step at the end. Follow the written run of show. Read more →
Which online event checklist item is easiest to skip?: Testing as a guest is the item that is easiest to skip and most costly to miss. Join through the exact link guests will receive, on a second device and a phone, before the day. That single test catches wrong passcodes, double waiting rooms, host-start problems and broken links, which are the issues that otherwise surface in front of your audience. Read more →
What are good virtual holiday party ideas for work?: Good virtual holiday party ideas for work include a quiz about the team's own year, a mug and jumper parade, a cook-along or mocktail class, a photo slideshow with a team playlist, light-hearted awards and a give-back moment. Pick two or three, host them warmly and finish with one big shared celebration so the hour ends on a high. Read more →
How do you make a virtual office holiday party inclusive?: Make it inclusive by calling it an end-of-year celebration, scheduling it inside working hours, keeping it optional and alcohol-optional, and choosing activities that need no spending, no home tours and no personal disclosures. Make cameras welcome but never required, and offer chat-based ways to take part for people who prefer not to speak. Read more →
What virtual holiday party ideas work for large groups?: For large groups, use an emcee, chat-based games such as trivia and emoji polls, a photo slideshow, an awards segment, a short live performance and optional breakout rounds where your meeting plan supports them. Finish with a shared countdown so everyone celebrates at the same moment. Check your meeting licence covers the size of the company. Read more →
How long should a virtual holiday party be?: Around sixty minutes suits most virtual holiday parties. That is long enough for a welcome, two activities, recognition and a finale, and short enough that energy stays high on screen. If people want more, leave the room open afterwards for anyone who wants to keep chatting, rather than extending the main programme. Read more →
What are simple virtual meeting engagement ideas for a team?: Simple virtual meeting engagement ideas for a team include a one-word check-in in the chat, a rotating facilitator, named roles such as timekeeper and note-taker, silent brainstorming on a shared board, round robins in a fixed order, and a kudos corner at the end. Change voice or format roughly every ten minutes. Read more →
How do you get quiet people to participate in virtual meetings?: Give quiet people structured ways in: a silent brainstorm before discussion, a round robin with a visible order, a chat question everyone answers, or a named role. Read out chat contributions with names so typed ideas count as much as spoken ones, and avoid open questions to the whole room that only the confident answer. Read more →
What virtual meeting engagement tools do you need?: You need fewer virtual meeting engagement tools than you might think. Chat, reactions, polls and breakout rooms in your meeting platform, plus a shared document or whiteboard, cover most activities. A branded meeting room helps for meetings that matter, with a countdown lobby, a synchronised start and live effects for big moments. Read more →
How often should you change format in a virtual meeting?: Change something roughly every ten minutes: a new speaker, a poll, a question to the room, a pair discussion or a short exercise. Long stretches of one voice are where attention drifts. The change can be small; even asking everyone to type one word in the chat resets the room. Read more →
What is a webinar email sequence?: A webinar email sequence is the planned set of emails around one event: invitations, an instant confirmation, reminders and follow ups. Each email has a single job, from earning the registration to getting people into the room and moving them to a next step afterwards. Send it only to people who opted in, with an unsubscribe link in every marketing email. Read more →
How many webinar reminder emails should I send?: Two webinar reminder emails is a sensible default: one the day before and one about an hour before, each with the room link near the top. A third at the moment you go live can help for large public events, but drop another reminder if you add it, so nobody feels chased and the pacing stays humane. Read more →
What goes in a post webinar email sequence?: A post webinar email sequence usually has one or two emails. The first, sent soon after, thanks attendees, shares the replay and resources and names one next step, with a separate replay-first version for people who missed it. A second is worth sending only if your offer has a real deadline or you have genuinely new value. Read more →
How often can I email people about a webinar?: We recommend no more than one marketing email per person per day, counted across everything you send, not just this campaign. Confirmations and reminders for an event someone registered for are service messages they asked for, but keep them few. Always include an unsubscribe link and stop invitation emails as soon as someone registers. Read more →
When should I send a webinar follow up email?: Send the webinar follow up email the same day, ideally within a few hours of the session ending, while the content is still fresh. Make sure the replay link actually works before you send. If you made an offer with a genuine deadline, one second email a day or two later is reasonable. Keep to no more than one marketing email per person per day. Read more →
What should a follow up email after a webinar include?: It should include a personal thank-you, the resource you promised such as the replay or slides, a one-sentence recap of the key idea, and a single clear next step. Add a reply address a real person reads, an unsubscribe link and your sender details. Anything more than that usually dilutes the one action you want people to take next. Read more →
Should attendees and no-shows get the same email?: No. Attendees should get a thank-you that refers to the live session, while registrants who missed it should get a shorter, friendly note that leads with the replay and offers the next live date. Sending the attendee version to no-shows feels careless, and scolding people for missing it costs goodwill you will want later. Read more →
How many follow up emails should I send after a webinar?: Usually one, and at most two. The first delivers the replay and the next step; a second is fair only if there is a real deadline or genuinely new value, such as answers to the best questions. Respect consent, include an unsubscribe link every time, and never send any one person more than one marketing email in a day. Read more →
Is there a webinar follow up email template I can copy?: Yes. The templates on this page are written out in full: one thank-you for attendees and one for registrants who missed the session, each with a subject line, placeholders for names and links, a single next step and an unsubscribe line. Rewrite the takeaway and sign-off in your own voice so the email sounds like the host people just met. Read more →
What are the most important webinar landing page best practices?: The most important webinar landing page best practices are an outcome-led headline, a clear statement of who it is for, the date and time with a time zone near the top, concrete takeaways, a credible host, a short form and a plain consent line. Then use the confirmation page to offer an add-to-calendar button and set expectations. Read more →
What fields should a webinar registration page ask for?: A webinar registration page usually needs only first name and email. Add a company, role or question field only if you will genuinely use the answer to shape the session or the follow up, and say why you ask. Ask for newsletter consent separately, with an unticked box, rather than bundling it into registration. Read more →
Should a webinar landing page include a countdown timer?: A countdown is helpful when it counts down to the real start time, because it reminds people when to show up. Avoid fake countdowns or invented seat limits designed to create pressure; they damage trust. A real countdown is most useful in the waiting room and on the confirmation page, where people are deciding when to join. Read more →
Where can I find webinar landing page examples?: This page includes three webinar landing page examples written out in plain text: one for a coach, one for a software company's customer training and one for a nonprofit donor update. Each shows a headline, sub-headline, date line, takeaways, host line and button text that you can adapt by replacing the bracketed details. Read more →

industries

What are branded meeting rooms for agencies?: Branded meeting rooms for agencies are web pages that host a client's video meeting inside the client's own branding. Guests wait in a branded lobby, the meeting starts for everyone when the producer presses Start the room, and attendee details are captured by event and sent to the client's follow-up on a Branded Room. Read more →
Can an agency run white label rooms for agency clients?: Yes, on request. White-label rooms, multiple rooms under one account, single sign-on and custom integrations are available beyond Custom Deluxe, scoped and quoted with our sales team. A single Branded Room carries one brand and domain, which suits an agency starting with one client. Read more →
Who owns the guest data from agency client webinars?: Whoever your agreement with the client says owns it, which in most cases is the client. BrandedRooms never sells guest details or shares them with other customers. On a Branded Room, guest details can flow straight to the client's CRM or email tool with tags, so the client holds the list from the start. Read more →
Whose meeting account should host a client event?: Either the client's or the agency's, as long as the developer app is created in the same account that hosts the meeting. Many agencies use the client's account for large events so the participant limit and recordings sit with the client. Decide before setup, because the room connects to one account at a time. Read more →
Can the producer fire effects instead of the speaker?: Yes. Anyone running the host control panel can open and close the room, press Start the room, fire effects with keys 1–5 and watch capacity. Many agencies give the panel to a producer so the client's speaker can concentrate on presenting while the producer handles the moments and the room. Read more →
How do virtual meetings for associations work in a branded room?: Members open a page with the association's branding, wait in a lobby with a countdown, and join the meeting together when staff press Start the room. Each member's first name and email is captured at the door and tagged by event, and on a Branded Room the next event or survey sits in a rail beside the meeting. Read more →
Can we run a virtual association meeting with voting?: You can host the meeting in a branded room, but BrandedRooms does not run votes, verify voting eligibility or take minutes. Governance meetings often have notice, quorum and voting rules set by your bylaws and local law, so use the voting tools your counsel recommends alongside the room and keep the official record there. Read more →
Is a branded room an association webinar room for members only?: It can be. You choose how guests enter each room, and member sessions can ask for first name and email at the door or use members who are already signed in. Share the room link only with members, and tag each session so you can see which members attend education webinars and chapter meetings. Read more →
Can an association run many rooms at once?: Yes, on request. Multiple rooms under one account, white-label, single sign-on, custom integrations and dedicated support are available beyond Custom Deluxe, scoped and quoted with our sales team. A single Branded Room suits an association starting with one regular webinar series. Read more →
Does BrandedRooms issue continuing education credits?: No. BrandedRooms hosts the session and records attendance by event, and you can export that attendance, but it does not issue credit, track learning hours or replace a learning management system. Associations that award credit should keep doing so through the tools and processes their accrediting bodies require. Read more →
What is a virtual event room for speakers?: A virtual event room for speakers is a branded web page that hosts your keynotes, talks and book events inside it. Guests wait in a lobby with your name and a countdown, join together when you press Start the room, and on a Branded Room can open your book, speaking page or workshop beside the meeting. Read more →
How do I host an author live event online?: Open a room, add your branding and cover, and set a countdown in the lobby. On the night, start the meeting in your meeting app, press Start the room, read a passage, tell the story behind the book and take questions. Keep the ordering page in the rail and send the replay afterwards. Read more →
Can I use a branded room for a keynote room online?: Yes, when the organiser asks you to provide the room or wants a follow-on session. Agree whose brand leads the room, who owns guest details and what can sit in the rail before the event. Many keynotes run inside the organiser's own tools, and that is fine; the room suits your own events too. Read more →
Can readers order my book during the launch?: Yes, on a Branded Room. The featured offers rail opens your ordering page or a signed-copy form in a slide-over beside the meeting, so readers order while they keep watching. BrandedRooms does not process the order itself; your existing store or payment tools handle the sale and the receipt. Read more →
Will the applause show up in my speaker reel?: Not from the meeting platform's own recording. Effects play over the meeting on each viewer's room page, so they are not part of the recorded video. If you want applause and confetti in your reel, screen-record the room page itself while you speak, or ask a helper to record it from their screen. Read more →
What is an online church meeting room?: An online church meeting room is a web page with your church's name and colours that hosts small groups, Bible studies and prayer gatherings inside it. Members wait in a warm lobby with a countdown, join together when the leader presses Start the room, and can join in the browser with nothing to download. Read more →
Is BrandedRooms a video meeting platform for churches?: BrandedRooms is a branded room around the meeting account your church already uses, rather than a separate meeting product. Your meeting platform still runs the video and audio. The room adds the church's name and colours, a welcoming lobby, a single start for everyone and, if you choose, a way to welcome newcomers personally. Read more →
Can we run an online Bible study room for free?: Yes. You can try one free for a month: the free 30-day trial, no card, includes a generic room with the waiting room, the meeting inside your page, Start the room and guest capture. Many small groups need nothing more. After that, a Generic Room keeps the room with a CSV export, effects and the attendee list, and a Branded Room adds your own domain, full branding and the offers rail. Read more →
How do we protect privacy in a virtual small group church gathering?: Tell people whether the session is recorded, and avoid recording prayer or pastoral gatherings. Keep attendee lists with the leaders who need them, and add people to mailing lists only when they ask. BrandedRooms never sells guest details or shares them with other customers, and your church decides how those details are used. Read more →
Can older members join without help?: Usually, yes. Guests join in the browser on your room page with nothing to install, and the meeting passcode can be saved in your room settings so nobody has to type it. Some members may prefer the desktop meeting app, and they can still join the regular way, though they will not see your church's page. Read more →
What is a video meeting room for coaches?: A video meeting room for coaches is a branded web page that hosts your group calls and masterclasses inside it. Clients wait in a lobby with your name and a countdown, the call starts for everyone when you press Start the room, and each guest's first name and email is captured at the door for your follow-up. Read more →
Can I keep my coaching programme visible during the call?: Yes, on a Branded Room. The featured offers rail sits beside the meeting and opens your programme page, application form or booking page in a slide-over, so guests can look while you keep teaching. Nobody has to leave the call or hunt for a link in the chat, which keeps your invitation calm rather than pushy. Read more →
Is BrandedRooms a webinar platform for coaches?: BrandedRooms is a branded room around the meeting account you already use rather than separate webinar software. Your meeting platform still runs the video, audio and recording. The room adds the waiting room, Start the room and guest capture; paid plans add effects and an attendee list, and a Branded Room adds your brand, offers and follow-up funnels. Read more →
How many clients can join my coaching room?: As many as your meeting plan allows. Everyone inside the room counts toward your meeting licence's participant limit, and on any paid plan the host panel warns you as you get close. If a masterclass outgrows that limit, upgrade your meeting plan with your provider or plan an overflow before the event. Read more →
Can I celebrate client wins live?: Yes. On any paid plan you can fire confetti, sparkles, rockets, applause or sounds with keys 1–5, and every guest on the room page sees and hears them at the same moment. Effects do not appear in the meeting platform's recording, so screen-record the room page if you want them in the replay. Read more →
What is a branded meeting room for consultants?: A branded meeting room for consultants is a web page with your firm's logo and colours that hosts client meetings inside it. Stakeholders wait in a branded lobby, the meeting starts for all of them when you press Start the room, and agendas, pre-reads or booking pages sit beside the call on a Branded Room. Read more →
Can I use one room for a whole client engagement?: Yes. Many consultants keep one room address for the life of a project so stakeholders always know where to go. Use a different event tag for each meeting, such as kickoff, steering or readout, so your guest export shows exactly who attended which session when you report back to the sponsor. Read more →
Can clients join without installing anything?: Yes. Guests join in the browser on your room page with nothing to download. Some corporate clients prefer or require their desktop meeting app, and they can still join the regular way, though they will not see your room page, its resources or its effects. Ask about client policies before the kickoff. Read more →
Does the room store client documents?: No. The featured offers rail on a Branded Room opens links beside the meeting, such as an agenda, a pre-read or a form, but it is not a document vault. Keep confidential deliverables wherever your engagement agreement says they belong, and use the rail to point attendees to them during the meeting. Read more →
Can I run rooms under my clients' brands?: Yes, on request. White-label rooms and multiple rooms under one account are available beyond Custom Deluxe, scoped with our sales team, which suits consultants and small firms who host events on behalf of clients. It is scoped and quoted with our team. A single Branded Room carries your own firm's branding and domain. Read more →
What is a live room for creators?: A live room for creators is a branded page that hosts your membership calls, fan meetups and launch parties. Fans wait in a lobby with your name and a countdown, the session starts for everyone when you press Start the room, and each fan's first name and email is captured at the door so your audience is on your own list. Read more →
Can I sell merch or memberships during a creator live session?: Yes, on a Branded Room. The featured offers rail sits beside the meeting and opens your merch, membership or course page in a slide-over, so fans can browse without leaving the call. On a Generic Room, you can still capture every guest and send them your offer afterwards from the CSV export. Read more →
Is this good for membership community live calls?: Yes. A recurring members call works well from one room address that members bookmark. Tag each call as its own event so you can see who keeps showing up, use the waiting-room message to announce the next date, and fire applause or sparkles when you give members a shout-out. Read more →
Will fans see the effects in the replay?: Not in the meeting platform's own recording. Effects play over the meeting on each viewer's room page, so they are not part of the recorded video. If you want confetti and applause in your replay or highlight clips, screen-record the room page itself while you host. Read more →
How big can a fan meetup room be?: As big as your meeting licence allows. Everyone in the room counts toward your meeting plan's participant limit. For a launch that might draw a crowd, check that limit early, upgrade with your provider if needed, or plan an overflow, because the room can warn you about capacity but cannot add seats. Read more →
What is a virtual classroom room for training companies?: A virtual classroom room for training companies is a branded web page that hosts live cohort sessions, workshops and information sessions inside it. Learners wait in a lobby with your company's name and a countdown, join together when the facilitator presses Start the room, and their attendance is captured by session for your records. Read more →
Is this a virtual classroom platform with courses and grades?: No. A branded room is the live classroom only. Keep course content, assessments, grades and completion records in your learning platform, and link to the room for each live session. The room adds the waiting room, Start the room and guest capture; paid plans add effects and the attendee list, and a Branded Room adds your brand, the rail and follow-up. Read more →
Can I run live online course sessions under a client's brand?: Yes, on request. White-label rooms under clients' brands, multiple rooms, single sign-on and custom integrations are available on request, scoped and quoted with our sales team. A single Branded Room carries your own company's branding and domain, which suits public courses. Read more →
Can I prove attendance to a corporate training client?: The room records attendance by event, and you can export it or, on a Branded Room, send it to your CRM or email tool with tags. That gives a training lead a clear list of who joined each session. Agree with the client in advance where attendance data should go and how learners will identify themselves. Read more →
Does the room issue certificates for a training company webinar?: No. BrandedRooms does not issue certificates or professional credit. Use the room's attendance records as one input, and issue any certificate or credit through your own process and learning platform, keeping records as your accrediting body requires. The room's job is the live session and its front door. Read more →
What is a client webinar room for financial advisors?: A client webinar room for financial advisors is a branded web page that hosts client education events, market briefings and appreciation evenings inside it. Clients wait in a lobby with your practice's name, join together when you press Start the room, and can open an approved booking page beside the meeting on a Branded Room. Read more →
Do I need compliance approval for a financial advisor webinar?: Follow your firm's compliance review for marketing and events. In most firms that means submitting the invitation, waiting-room message, slides, rail content, follow-up and recording plan for review before the event. BrandedRooms does not review or archive anything for regulatory purposes and makes no compliance claims; it displays what your firm approves. Read more →
Can I host a client appreciation event online for advisors?: Yes. A branded room suits a client appreciation evening well: a guest speaker, a thank-you from the team, applause for long-time clients and the next event's registration in the rail. Run the invitation and any materials through your firm's review first, and keep the evening social rather than a sales presentation. Read more →
Should I answer individual questions during a client education event?: No. Answer questions in general terms during a group event, and invite anyone with a personal situation to book a private conversation. Ask attendees not to share account details or personal financial information in the chat. A moderator who reads every question first helps keep the session general and comfortable for everyone. Read more →
Does the room record or archive the chat?: BrandedRooms does not archive communications for regulatory purposes. Recordings are made by your meeting platform, under your meeting account's settings, and effects do not appear in them. If your firm requires recording or chat retention, confirm with your compliance team how that will be handled before the event. Read more →
What is a live class room for fitness coaches?: A live class room for fitness coaches is a branded web page that hosts your live workouts and wellness sessions inside it. Members wait in a lobby with your studio's name and a countdown, the class starts for everyone when you press Start the room, and each guest's first name and email is captured at the door. Read more →
Can members join an online fitness class room on a phone?: Yes. Guests join in the browser on your room page with nothing to install, including on most phones. Test on a phone propped on the floor before your first class, because that is how many members will follow along. Anyone who prefers the desktop meeting app can still join the regular way, without your branding. Read more →
How do I handle music in a live workout session room?: Test it before the first class, because music and voice together are the hardest part of online fitness. Many coaches play music quietly from a separate device near the microphone, or let members play their own. Check that your meeting platform's audio settings suit music, and ask a friend to listen in during a rehearsal. Read more →
Can I give health advice in a wellness workshop online?: Share general education only, within your qualifications. Wellness workshops should not give individual medical, nutritional or mental health advice or diagnose anything. Suggest that members with personal conditions speak with their own healthcare provider, and ask them not to share health details in the chat. Keep guest capture to first name and email. Read more →
Can I sell class passes during a live class?: Yes, on a Branded Room. The featured offers rail opens your class pass, membership or challenge registration in a slide-over beside the class, so members can sign up between sets without leaving. BrandedRooms does not process payments itself; your own booking or payment tools handle the purchase and the receipt. Read more →
What is a healthcare education webinar room?: A healthcare education webinar room is a branded web page that hosts general education sessions, such as community health talks, staff training and continuing education webinars. It is for education only, never patient care, consultations or protected health information. Attendees wait in a branded lobby and join together when the host presses Start the room. Read more →
Can BrandedRooms be used for patient appointments or telehealth?: No. BrandedRooms must not be used for patient care of any kind, including appointments, consultations, diagnosis, treatment or therapy sessions. It makes no compliance claims for healthcare use and is not designed for protected health information. Use the tools your organisation has approved for patient care, and keep branded rooms for general education. Read more →
Can we run patient education webinars for the public?: Yes, as long as they are general education for a group and not individual care. State clearly that the session is not medical advice, keep guest capture to first name and email, moderate questions so they stay general, and ask attendees not to share personal health details. Check the plan with your compliance team first. Read more →
Does the room issue continuing education credit?: No. A branded room can host a continuing education webinar and record attendance by event, and you can export that attendance. Your organisation issues any credit through its own approved process and keeps its own records, as your accrediting body requires. BrandedRooms does not track learning hours or replace a learning system. Read more →
Do healthcare webinars need effects?: No. Effects are optional, and many healthcare hosts leave them off for clinical teaching. They suit staff recognition, volunteer thank-yous or a foundation celebration better. On any paid plan the host fires them with keys 1–5, and they appear only on the room page, not in the meeting platform's recording. Read more →
What are branded meeting rooms by industry?: Branded meeting rooms by industry is our set of guides showing how each field uses the same room for the meetings it already runs. Each page lists those meetings, explains why a branded room helps that host, offers concrete room ideas with run-of-show notes, and names the setup tips, limits and industry cautions that apply. Read more →
Is a branded meeting room only for large organizations?: No. The free 30-day trial, no card, suits a solo coach or a small church as well as it suits a company. It includes the branded waiting room, the meeting inside your page, Start the room and guest capture. A Generic Room keeps the room with effects and the attendee list, a Branded Room adds full branding and the offers rail, Custom Deluxe adds a command center and custom effects, and multi-room organizations talk to sales. Read more →
Do I need a new meeting account for my industry?: No. Every industry uses the meeting account it already has. BrandedRooms hosts that meeting on your page, with your settings, recordings and participant limit. You connect the account once in your room settings, and your meeting plan stays billed by your provider, because BrandedRooms never resells meeting licences. Read more →
Does BrandedRooms handle industry compliance for me?: No. BrandedRooms makes no compliance claims for any field. Healthcare hosts should use rooms for education only, never patient care or protected health information. Advisors follow their firm's compliance review, real estate agents follow brokerage and local advertising rules, and churches and nonprofits should respect member and donor privacy in how they use guest details. Read more →
Which industry page should I start with?: Start with the page closest to how your guests think of you. A coach who also speaks should read the coaches page first, then authors and speakers. An agency serving software clients should read agencies, then the software page. Every page links to the use cases and features it relies on, so you can follow the thread from there. Read more →
What virtual events for nonprofits suit a branded room?: Donor briefings, volunteer orientations, giving day check-ins, supporter celebrations and listening sessions all suit a branded room. Supporters wait in a lobby that carries your mission, join together when you press Start the room, and on a Branded Room can open your giving or sign-up page beside the meeting without leaving it. Read more →
Can donors give during a virtual nonprofit event?: Yes, on a Branded Room. The featured offers rail opens your own donation page in a slide-over beside the meeting, so donors can give while they keep watching. BrandedRooms does not process the gift itself; your existing giving page and payment tools handle the donation and the receipt as they always do. Read more →
Is a nonprofit webinar room free?: You can try one free: the free 30-day trial, no card, includes a generic room with the waiting room, the meeting inside your page, Start the room and guest capture. After the trial, a Generic Room adds the CSV export, effects and the attendee list, and a Branded Room adds your own branding and domain, the offers rail, integrations and follow-up funnels. Ask about annual billing. Read more →
How should a nonprofit handle donor event privacy online?: Collect only what you need, use it the way your privacy notice says, and tell guests in the lobby whether the session is recorded. A branded room asks for first name and email at the door. BrandedRooms never sells guest details or shares them with other customers, and you decide where those details go. Read more →
Can we celebrate reaching a fundraising goal live?: Yes. On any paid plan the host can fire confetti, rockets, applause or sounds with keys 1–5, and everyone on the room page sees and hears them together. Announce goals in advance and celebrate only what you have actually reached, so the moment is honest as well as joyful. Read more →
What is a real estate webinar room?: A real estate webinar room is a branded web page that hosts your homebuyer seminars, seller workshops and virtual open houses inside it. Guests wait in a lobby with your name, join together when you press Start the room, and leave a first name and email at the door so you can follow up with each one. Read more →
Can I run a homebuyer seminar online with my brokerage branding?: Yes. On a Branded Room you can add your logo, colours and domain, and put your brokerage name and any required wording in the waiting-room message. Check with your broker first about what must appear on event pages and invitations, because real estate advertising rules vary by brokerage and by place. Read more →
Does the room handle real estate advertising compliance?: No. BrandedRooms does not review your marketing. Follow your brokerage's policies and local advertising rules for every real estate webinar, including how your licence and brokerage details appear, required disclosures and fair housing rules. The room displays whatever wording your brokerage requires, but approval stays with your broker. Read more →
Can an agent webinar room show listings during the event?: Yes, on a Branded Room. The featured offers rail opens a listing page, a booking page or a buyer questionnaire in a slide-over beside the meeting, so guests can look while you keep presenting. The room links to your existing pages; it does not host listing data feeds itself. Read more →
How do I follow up with seminar attendees?: Every guest's first name and email is captured at the door and tagged by event, so you can export a list on a Generic Room or send details to your CRM or email tool on a Branded Room. Follow-up funnels can then send the replay, checklist or booking link to each group within hours. Read more →
What is a SaaS customer webinar room?: A SaaS customer webinar room is a branded web page that hosts onboarding cohorts, release briefings and customer education sessions inside it. Customers wait in a lobby with your product's look, join together when the host presses Start the room, and their attendance is captured by event so success and product teams can see who came. Read more →
Can attendance from a SaaS customer webinar go to our CRM?: Yes, on a Branded Room. Guest details captured at the door can be sent to your CRM or email tool with tags, such as onboarding or release, so teams see which customers attended. The Generic Room offers a CSV export. Custom integrations with your own systems are available on request, scoped and quoted with sales. Read more →
Is this a product webinar room or webinar software?: It is a branded room around the meeting account your team already uses, rather than separate webinar software. Your meeting platform runs the video, audio and recording. The room adds the waiting room, Start the room and guest capture; paid plans add effects and the attendee list, and a Branded Room adds your brand, the rail and follow-up funnels. Read more →
How should we run customer education webinars on a schedule?: Give each series its own room and a fixed time, such as a weekly onboarding cohort and a monthly release briefing. Tag every session by series and cohort, keep the right docs in the rail, and let follow-up funnels send recordings and checklists. Customers learn where to go, and your reporting stays clean. Read more →
Can we use single sign-on for our team?: Yes, on request. Single sign-on, multiple rooms under one account, white-label, custom integrations and dedicated support are available beyond Custom Deluxe, scoped and quoted with our sales team. A single Branded Room covers one series with your own branding and domain. Read more →

network

What is the R0cketShip network?: The R0cketShip network is Jeff Cline's technology network and the home of the stack: predictive data, answer-engine visibility, outbound and opted-in email, referral networks, and the Fast Start and Joint Venture programs. BrandedRooms is built on R0cketShip, which is why our pages carry the line Built on R0cketShip · Powered by Quuik. Read more →
Do I need anything from the network to use BrandedRooms?: No. Every BrandedRooms plan works entirely on its own, starting with a free 30-day trial, no card, on the meeting account you already use. The network is optional. It is listed here for hosts who want help with what comes before and after an event, such as being found, reaching buyers and keeping relationships warm. Read more →
What does Powered by Quuik mean?: It refers to Quuik · Trusted GPT, the network's validated answer engine, which helps a business get cited when people ask AI and answer engines for what it sells. BrandedRooms pages carry the line Built on R0cketShip · Powered by Quuik because both are part of the network behind the product. Read more →
Can I refer BrandedRooms and other network products?: Yes, through Random Income. Strategic Partners are 1099 independent contractors, never employees, who refer businesses to the R0cketShip stack, including BrandedRooms. Partners refer, and Random Income handles the follow-up, proposal, delivery and support. The refer BrandedRooms page sets out the program terms, and results vary from partner to partner. Read more →
How do I refer BrandedRooms?: Refer BrandedRooms by becoming a Random Income Strategic Partner at randomincome.com and sharing your partner link with businesses that host important video meetings. You make the introduction; Random Income handles the follow-up, proposal, delivery and support. Partners are 1099 independent contractors, never employees, and results vary from partner to partner. Read more →
What commission does the BrandedRooms referral program pay?: Under the Random Income program terms, partners earn 20% of retail when the client buys online untouched, or 12% when an in-house Random Income rep works the deal. Payment is on the 21st of the month after Random Income is paid, once your balance is at least $500. Results vary and no income is promised. Read more →
Am I an employee of BrandedRooms or Random Income?: No. Strategic Partners are 1099 independent contractors, never employees. You choose when and whom you refer, and you are responsible for your own taxes. Payout requires ID and a W-9, and Random Income issues a 1099-NEC. Talk to your own tax adviser about how referral income affects your situation. Read more →
Do I have to sell or support BrandedRooms myself?: No. Your part is the introduction. Random Income handles the follow-up, the proposal, delivery and support, and the BrandedRooms team scopes any on-request work for larger companies or agencies. You never need to set up rooms or answer technical questions, though knowing what the product does helps you introduce it accurately. Read more →

setup

Which meeting account should I connect to my room?: Connect the account that hosts the meeting your guests will join. The developer app must be created inside that same account, because an app in a different account cannot sign guests into the meeting. If several people host from one company account, create the app once in that account and use its keys in each room. Read more →
Do my guests ever type the meeting passcode?: No. You save the passcode once in your room settings and the room passes it for guests when the meeting starts. Use the short passcode people type, not the long code at the end of the meeting link. Keeping the passcode on and the platform's own waiting room off means nobody waits twice. Read more →
Is my client secret safe in my room settings?: The client secret is stored encrypted and only ever shown masked after you save it. It is used only to sign guests into the meeting you configured, as attendees. If you ever think the secret has been exposed, generate a new one in the developer app and paste it into your room settings. Read more →
How long does it take to connect a meeting account?: Most hosts finish in a few minutes when they follow the steps in order: create the app, switch on embedding, run the local test step, copy the two keys, then add the meeting and passcode. Allow extra time for the test on a second device, which is the step that catches problems before guests arrive. Read more →
How does custom domain setup for my room work?: Custom domain setup for your room has three steps. Enter the subdomain you want in your room settings, add the DNS record shown there at your DNS provider, then wait for the domain to verify and for its certificate to be issued. Once verified, guests join at your own address. Read more →
Which DNS record do I add for my room?: Add the exact record your room settings show, with the type, name and value given there. It is usually a CNAME record, occasionally an A record. Always copy the details from your settings rather than from another page, because they are specific to your room and your address. Read more →
How long does a custom domain take to verify?: It depends on your DNS provider. Often the record is found quickly, but changes can take longer to travel, and the certificate is issued after the record is found. Set your domain up well before invitations go out, and keep using your brandedrooms.com address until it shows as verified. Read more →
Can the free trial or a Generic Room use my own domain?: No. Custom domains come with a Branded Room and Custom Deluxe. The free 30-day trial and the Generic Room use a brandedrooms.com address, which works the same way for your guests. You can start your free trial, no card needed, and add your own domain when you upgrade the room to a Branded Room. Read more →
Are effects in the meeting recording?: No. Effects play over the meeting on your room page, so the meeting platform's cloud and local recordings do not include them. The recording captures cameras, voices and shared screens only. To keep effects in a replay, screen-record the room page from a spare computer during the event, with system audio switched on. Read more →
How do I record effects for a replay?: Open your room as a muted guest on a spare computer, make the window full screen, and use a screen recorder with system audio. Leave it running for the whole event. The file captures the meeting with every effect and sound on top, exactly as your in-room guests saw it. Read more →
Do guests on the desktop app see effects?: No. Effects appear only for people watching inside your room page. Guests who joined the same meeting through the desktop app see and hear the meeting, but not the effects layer. If the big moment matters, share the room address with everyone rather than the regular meeting link. Read more →
Should I still use the platform's recording?: Yes, keep it running as a backup. The platform's recording is your clean copy of voices and shared screens if anything goes wrong with the screen recording, and it suits training libraries and transcripts. Label both files so your team knows which version includes the effects. Read more →
How do I enable the Meeting SDK for my room?: Open your developer app, go to Features, choose Embed and switch Meeting SDK on. Then open Local Test and press Add App Now to activate the app on your account. Make sure the app lives in the same account that hosts your meeting, and that its keys are the ones saved in your room settings. Read more →
Is Use public client OAuth the setting I need?: No. Use public client OAuth is a separate option for a different kind of app, and it does not turn on embedding. Leave it off. The switch your room needs is labelled Meeting SDK, under Features and then Embed. If you turned the wrong one on, switch it off and enable the right one. Read more →
Why do I need the Local Test step?: Local Test is what activates the app on your account. Switching on the Meeting SDK tells the app what it may do, and pressing Add App Now under Local Test turns it on for you. Skipping it is the most common reason a room shows Signature is invalid even though every other setting looks correct. Read more →
Do I have to repeat this for every room?: No. You enable the Meeting SDK and activate the app once per developer app. If several rooms use meetings from the same hosting account, they can all use that one app's keys. You only build another app if a room's meeting is hosted from a different account. Read more →
What goes on a first event checklist for a branded room?: A first event checklist covers settings a week out, a full guest test the day before, opening the room and starting the meeting the hour before, and three moves at go live: start the meeting as host, press Start the room, celebrate. It ends with recordings, the guest list and a prompt follow-up. Read more →
What is the right order to go live?: Start the meeting in your meeting app as host first, then press Start the room in your control panel, then celebrate. Every waiting guest's page switches to the live meeting by itself, joined muted. Pressing Start the room before the meeting is running shows guests a Meeting has not started message. Read more →
When should I open the room for guests?: Open the room about an hour before, so early guests can arrive and wait in your branded lobby with your name, a countdown and an add-to-calendar button. Start the meeting in the meeting app around fifteen minutes before, then press Start the room at your start time. Read more →
What should I do right after the event?: Close the room, end the meeting, and save both recordings, noting which one includes effects. Then export your guest list or confirm it reached your CRM or email tool, and send your follow-up while the event is fresh: a thank you, the replay and the next step you promised. Read more →
Why does my room say meeting has not started?: Your room says meeting has not started because the host has not started the meeting in the meeting app yet. Pressing Start the room only opens your page to the meeting. Start the meeting in the app as host first, then press Start the room, and waiting guests' pages switch to the live meeting by themselves. Read more →
What does error 3008 mean?: Error 3008 is the code for Meeting has not started. It means the meeting your room is configured for is not running yet. Sign in to the meeting app as host, start that meeting, then press Start the room in your control panel. Nothing else in your setup needs changing. Read more →
Should I turn on join before host?: Usually no. Join before host lets guests into the meeting before you arrive, which does remove the error, but your branded waiting room already holds guests in a better place. Leave it off and start the meeting first, unless a moderator opens the event for you or you want guests chatting before you appear. Read more →
Do guests lose their place if they see this error?: No. Guests have already left their name and email at the door, and their details are kept. Once you start the meeting as host and press Start the room, their pages move into the meeting by themselves. Anyone still stuck can refresh once and will return to your lobby. Read more →
What causes the signature is invalid error?: The signature is invalid error means the developer app cannot sign guests into your meeting. The usual causes are the Meeting SDK switch being off, the Local Test step being skipped, or the app having been created in a different account from the one that owns the meeting. Less often, the keys in your room settings are mistyped or out of date. Read more →
What does error 3712 mean in my room?: Error 3712 is the code for Signature is invalid. It means the meeting platform refused the pass your room asked the developer app to create. Switch on the Meeting SDK under Features and Embed, press Add App Now under Local Test, confirm the app is in the meeting's account, and test again. Read more →
Can I fix the error without guests noticing?: Yes, if you catch it during your test. The fix happens in your developer app and room settings, and guests already waiting stay in your branded lobby while you work. After the fix, start the meeting as host and press Start the room; waiting guests' pages switch to the meeting by themselves. Read more →
Is my guest data affected by the signature error?: No. Guests still leave their name and email at the door and wait in your lobby as usual. The error only stops the embedded meeting from opening. Once the developer app is switched on and activated, those same guests join the meeting without entering their details again. Read more →
Where should I start with branded room setup help?: Start with connecting your meeting account, because every other step depends on it. Create the developer app in the account that hosts your meetings, switch on the Meeting SDK, run the local test step and paste the two keys into your room settings. Then add your passcode, set capacity and test on a second device before inviting anyone. Read more →
How long does it take to set up a branded room?: Most hosts finish setup in one sitting when they follow the steps in order. Connecting the account takes a few minutes, and the test on a second device takes a few more. Leave extra time if you are adding a custom domain, because the address has to verify and receive its certificate before guests can use it. Read more →
What are the most common setup errors?: The two common errors are Signature is invalid and Meeting has not started. The first means the developer app is not switched on or activated, or sits in a different account from the meeting. The second means the host has not started the meeting in the meeting app yet. Each has its own help page with the fix in order. Read more →
Do I need technical skills to set up my room?: No. Setup is a series of switches and copy and paste steps, written here in plain order. You will sign in to your meeting account, flip one setting, press one button to activate the app and paste two keys. Adding a custom domain asks you to add one DNS record, which your domain provider's help pages can walk you through. Read more →
What is my room's meeting participant limit?: Your room's meeting participant limit is the limit on the meeting licence you already hold, because everyone in your room joins your real meeting. Common tiers are 100, 300, 500 or 1,000 participants. Check your meeting account's plan details, then set that number as your room's capacity so the warnings are accurate. Read more →
How many guests can join a room at once?: As many as your meeting licence allows, counting everyone in the meeting: guests on your page, people on the desktop app, hosts, co-hosts and speakers. BrandedRooms does not add or remove capacity. To hold more people, raise the licence with your meeting provider or plan an overflow livestream. Read more →
What happens when the room reaches capacity?: When the meeting reaches its participant limit, the meeting platform stops letting more people join until someone leaves. From the Generic Room up you are warned before that point, in your host control panel, so you can ask duplicate devices to close, open an overflow plan, or tell late guests the replay is coming. Read more →
Can BrandedRooms sell me a larger licence?: No. BrandedRooms never resells meeting licences. Larger limits, such as large meetings add-ons or webinar licences, come from your meeting provider and are billed by them. Once your account holds the larger licence, update the capacity in your room settings and the room uses it. Read more →
What are the best meeting passcode settings for branded rooms?: Keep the passcode on, save the short typed passcode in your room settings, and turn the meeting platform's own waiting room off. Guests never type the passcode because the room passes it for them, and your branded lobby does the waiting, so nobody has to be admitted by hand or wait twice. Read more →
Do guests type the passcode to join my room?: No. You save the passcode once in your room settings, and the room passes it for each guest when the meeting starts. Guests only leave their first name and email at the door, or are already signed in. People who use the regular meeting link in their desktop app join the usual way. Read more →
Should I keep the platform's waiting room on as well?: No, turn it off. With both on, guests wait in your branded lobby and then again in a plain waiting area, where you must admit each person by hand. The passcode meets the platform's requirement, and your branded waiting room holds guests in a far better place. Read more →
Which passcode do I paste, the pwd= code or the short one?: Paste the short passcode that a person would type, not the long pwd= code at the end of the meeting link. That long code is an encoded form made for links, and the room cannot use it. Find the typed passcode in the meeting's details in your meeting account. Read more →
How do I test my branded room?: Open your room as a guest on a second device and enter a test name and email. Start the meeting in your meeting app as host, then press Start the room. The guest's page should switch to the meeting by itself. Fire an effect, check the sound, and look for the test guest in your attendee list. Read more →
Can I test my room with only one computer?: Yes. Open your room in a private browser window as the guest while you host from the meeting app on the same computer. Wear headphones to avoid echo. A second device is better, because it shows you exactly what a guest sees, but a private window catches most setup problems. Read more →
When should I test my room?: Test once when you first set up, again after any change to your meeting account or room settings, and again the day before every important event. Each test takes a few minutes, and it is far easier to fix a missed switch the day before than with guests waiting. Read more →
Will my test guest show up in my follow-up?: Yes, a test guest is captured like any other guest, so they appear in your guest list and export, and on a Branded Room they flow to your CRM or email tool. Use an email you control, then tag or remove the test guest before sending your real follow-up. Read more →

use-cases

How do you host a virtual business anniversary celebration?: Host a virtual business anniversary celebration by inviting clients, team and partners to a branded room, then running a short programme: a welcome, the story of the years, guest voices, one shared birthday moment with confetti and applause, and what comes next. Thank people by name, keep any offer beside the party, and follow up the next day. Read more →
How long should a business birthday party online be?: Sixty minutes suits most business birthday parties online. Spend about ten minutes on the story, fifteen on guest voices, five on the birthday moment and ten on what comes next, then leave the last quarter hour open for memories and goodbyes. A smaller party can be forty-five minutes with fewer speakers. Read more →
Should you sell at a company anniversary event online?: Lightly, if at all. A company anniversary event online is a thank-you first. Mention a special anniversary offer or invitation once early and once after the birthday moment, and keep it in the featured offers rail on a Branded Room so interested guests can open it beside the party without anyone being pushed. Read more →
What was the first BrandedRooms room built for?: The first BrandedRooms room was built for Krystalore Crews' 9-Year Business Birthday. It put her brand around the meeting, her programmes in a rail beside it, a lobby saying she would be joining shortly, and effects she could fire for everyone at once. That single room became the BrandedRooms product. Read more →
What makes a good client webinar platform?: A good client webinar platform puts your brand in front, makes joining effortless, and keeps the next step visible. BrandedRooms does this by hosting the webinar inside your own branded page with a waiting room, browser joining, guest capture and a featured offers rail on a Branded Room, all on the meeting account you already use. Read more →
Do clients need to download anything to join?: No. Clients join in the browser on your room page, with nothing to install. Anyone who prefers the desktop meeting app can still use the regular link, but they will not see your branded page, your offers rail or any live effects. For the full experience, send every client the room link rather than the raw meeting link. Read more →
Can client webinars feed our CRM?: Yes, on a Branded Room. Guest details captured at the door can go to your CRM or email tool with tags for each event, so client records show who attended which session. On a Generic Room, guest capture works the same way at the door and you export the list as a CSV after each webinar instead. Read more →
Which plan suits webinars for clients?: Most firms choose a Branded Room, which adds full branding, your own domain, the offers rail, CRM and email hookups and follow-up funnels to the waiting room, Start the room and guest capture. Start with a free 30-day trial, no card, to run a real session first. Your meeting licence is billed separately by your provider. Read more →
What should a community call platform do for a recurring call?: A community call platform should give members the same recognisable front door every time, a shared start, and a way to welcome and celebrate people. BrandedRooms does this with a branded waiting room and add-to-calendar, Start the room, host-fired effects for member wins and guest capture that shows you who is new after each call. Read more →
Can I try community calls for free?: Yes, for 30 days. The free trial needs no card and includes a room on a brandedrooms.com address, the waiting room, the meeting inside the page, Start the room and guest capture. To keep the room afterwards, choose a Generic Room for the BrandedRooms-style room with CSV export, effects and the attendee list, or a Branded Room for full branding, your domain, the offers rail and follow-up. Read more →
How do I make a monthly community call feel special?: Keep the format familiar and the content fresh. Use the same branded lobby and time each month, welcome first-timers by name, celebrate member wins with applause or confetti, and give each call a theme, guest or challenge. Close with the next date and a reason to come back, then follow up with anyone who joined for the first time. Read more →
Can I see who is new on an online community call?: Yes. Every guest enters a first name and email at the door, tagged with the event, so you can compare each call's list with earlier ones and spot first-timers. From the Generic Room up, the live attendee list shows who is in during the call, and on a Branded Room guest details can go to your CRM or email tool with tags. Read more →
What is a customer onboarding webinar?: A customer onboarding webinar is a recurring live group session that welcomes new customers and walks them through the first steps to a result. Instead of repeating the same setup call one customer at a time, the team runs one strong session for each cohort, then saves one-to-one time for the customers who need it. Read more →
How long should customer onboarding sessions be?: Most customer onboarding sessions work well at thirty to forty-five minutes. That is long enough to welcome the cohort, walk through the path to a first result and take questions, and short enough to fit a busy new customer's day. Split deeper topics into separate follow-up sessions rather than one long webinar. Read more →
Can a client onboarding call feed our CRM?: Yes, on a Branded Room. Each customer's first name and email are captured at the door and can be sent to your CRM or email tool with tags for the session, so account records show who attended. On a Generic Room, the same details are captured and you export them as a CSV after each session. Read more →
What should go in an onboarding webinar room's rail?: Put the tools a new customer needs in their first week: the setup guide, a getting-started checklist, the help centre, and a booking link for a one-to-one setup call. Add an upgrade or add-on only where it genuinely helps the first result. On a Branded Room, each opens in a slide-over beside the meeting. Read more →
What should I look for in a group coaching call platform?: Look for a group coaching call platform that keeps your brand in front, starts the group together, and keeps resources in reach. BrandedRooms hosts calls inside your own branded page on the meeting account you already use, with a waiting room, Start the room, live effects for wins and, on a Branded Room, a rail for worksheets and bookings. Read more →
Can I keep group coaching sessions online private to clients?: Yes. Share the room link only with clients, and keep a passcode on the meeting so someone with just the meeting number cannot join directly. Save the passcode in your room settings and the room passes it for clients, so they never type it. Turn the meeting platform's own waiting room off, because your branded lobby already does the waiting. Read more →
How do I share worksheets during a coaching call room session?: On a Branded Room, place the worksheet in the featured offers rail beside the meeting. Clients open it in a slide-over without leaving the call, and it stays visible for the whole session. After the call, follow-up funnels can send the replay and the worksheet to everyone who attended. Read more →
How big should a group coaching call be?: Most group coaching calls work best when the group is small enough for everyone to speak in the check-in and for two hot seats each session, often somewhere between six and twenty clients. Larger groups can work with a co-coach or breakout discussions. Your meeting licence sets the technical cap on how many people can join. Read more →
What are the best branded meeting room use cases?: The best branded meeting room use cases are meetings where the front door, the attendance list or the next step matters: all-hands and town halls, sales kickoffs, client webinars, launches, masterclasses, community calls, group coaching, workshops, training and onboarding. Quick internal check-ins rarely need one. If your audience is bigger than your team or outside the company, a room usually earns its place. Read more →
Can I use one room for several kinds of events?: Yes. A room is tied to your page and your meeting details, not to one event type, so you can run a community call on Monday and a masterclass on Thursday in the same room. Update the waiting-room message, the offers in the rail and the event tag between events so guest capture and follow-up stay sorted by event. Running several events at the same time needs more than one room. Read more →
Which plan do corporate events need?: Most single-team corporate events run well on a Branded Room, which carries your branding and domain, the attendee list and capacity warnings, CRM and email hookups, the offers rail and follow-up funnels. Custom Deluxe adds its own Go Live command center with custom music, effects and five custom party features, and larger programmes that need multiple rooms, single sign-on or white-label can talk to sales. Those are scoped and quoted, so talk to sales with your event calendar in hand. Read more →
Is a branded room right for very large events?: It depends on your meeting licence, because everyone in the room counts toward your meeting plan's participant limit. If your audience fits that limit, the room works for large events and warns you as you approach the cap. If it does not, upgrade to a larger licence with your provider or plan an overflow livestream for the extra audience. Read more →
What is the best masterclass hosting platform for coaches?: The best masterclass hosting platform for a coach keeps the brand, the teaching and the offer on one page. BrandedRooms hosts your masterclass inside your own branded page on the meeting account you already use, with a waiting room, Start the room and guest capture, plus a featured offers rail beside the teaching on a Branded Room. Read more →
How do you host a masterclass online without losing people at the offer?: Keep the offer on the same page as the teaching. On a Branded Room, your programme sits in a featured offers rail beside the meeting and opens in a slide-over, so guests can read or enrol without leaving. Make the offer once, clearly, then return to questions while it stays in view. Read more →
How long should a live masterclass be?: Most live masterclasses work well at sixty to ninety minutes: enough time to teach one transformation properly, make a short offer and answer questions. Shorter sessions can feel like a pitch; longer ones lose energy. Plan most of the time for teaching, around ten minutes for the offer and a generous block for questions. Read more →
Can I try a live masterclass room for free?: Yes. Start a free 30-day trial with no card and you get a room on a brandedrooms.com address, the waiting room, the meeting inside the page, Start the room and guest capture, enough to run a real masterclass. The featured offers rail, full branding, your domain, CRM hookups and follow-up funnels come with a Branded Room. Read more →
What is a virtual quarterly business review?: A virtual quarterly business review is a scheduled video meeting where an account team and a client review last quarter's progress against the client's goals, agree priorities for the next quarter and confirm the value of the relationship. It usually lasts forty-five to sixty minutes, with the review pack sent ahead so the meeting is spent on discussion. Read more →
How do you run a virtual QBR that clients value?: Run a virtual QBR that clients value by leading with their goals, showing honest progress against them, naming any misses with the fix, bringing one or two fresh ideas and ending with owners and dates. Send the pack ahead, start on time for every stakeholder together, and send a written summary the same day. Read more →
Why hold a client QBR meeting online in a branded room?: A branded room makes a client QBR meeting open on a page with your company's name, on your own domain with a Branded Room, instead of a bare link. Every stakeholder joins together, the review pack and next steps sit beside the meeting, and attendance is captured. It matters most when senior or new stakeholders attend. Read more →
Can agencies run quarterly review meeting rooms for many clients?: Yes. An agency can keep one Branded Room per client, so every quarterly review opens on the right page. For agencies managing many rooms under one account, with white-label and single sign-on, those options sit beyond Custom Deluxe, available on request and scoped and quoted with our team. Read more →
How do you run a virtual all hands meeting so everyone starts together?: Open a branded waiting room early, start the meeting in your meeting app as host, then press Start the room. Every waiting staff member's page switches to the live meeting at once, joined muted, so leadership opens to a full room. Turn the meeting platform's own waiting room off so nobody waits twice or needs admitting by hand. Read more →
Can we track who attended the all-hands?: Yes. Staff enter a first name and email at the door, or arrive already signed in, and every arrival is tagged with the event. A Generic Room lets you export the list as a CSV and shows a live attendee list during the meeting. A Branded Room can also send arrivals to your CRM or email tool with tags. Single sign-on is available through our sales team. Read more →
What happens if more people join than our licence allows?: Your meeting licence sets the cap, because everyone in the room counts toward your meeting plan's participant limit. From the Generic Room up, the room warns you as attendance approaches that limit. Once it is reached, the meeting platform decides what happens to extra joiners, so check headcount early and upgrade the licence or plan an overflow livestream if needed. Read more →
Will the all-hands recording include the confetti and applause?: No. Live effects play over the meeting on the room page, so the meeting platform's own recording captures the meeting without them. If you want effects in the replay, screen-record the room page on a host device during the all-hands. Many teams are happy with a clean recording and keep the effects as a live-only moment. Read more →
Can staff join the remote all hands meeting from a phone?: Yes. Guests join in the browser on your room page, including on phones, with nothing to install. Run a dry run on a phone before the day so you know how the page and meeting look on a small screen. Staff who prefer the desktop meeting app can still use it, though they will not see the room page or its effects. Read more →
How do you run a virtual annual meeting?: Run a virtual annual meeting by sending the notice, papers and room link in good time, opening a branded lobby before the start, and starting the meeting for every member together. Follow your constitution's order of business, explain clearly how questions and votes work, keep the annual report beside the meeting and send the replay and papers afterwards. Read more →
Can members vote in a virtual AGM held in the room?: Not inside the room itself. A branded room hosts the meeting but has no voting, proxy or membership-verification feature. For a virtual AGM, take votes by the method your rules require, such as a dedicated voting tool or a roll call, and link to that tool from the offers rail so members can reach it without leaving the meeting. Read more →
How many members can attend a virtual annual general meeting?: As many as your meeting licence allows. Everyone in the room counts toward the participant limit of the meeting account you connect, and the room warns you as attendance nears it, from the Generic Room up. For a large virtual annual general meeting, upgrade the licence or plan an overflow livestream for members who only need to observe. Read more →
How long should an online annual member meeting be?: Seventy-five minutes is a sensible length for an online annual member meeting: about twenty-five minutes for the year in review and the accounts, fifteen for formal business, fifteen for members' questions and the rest for welcome, minutes and thanks. Taking reports as read keeps it inside that time without cutting members' questions. Read more →
How do you make a virtual award ceremony feel special?: Make a virtual award ceremony feel special by giving every winner the same clear moment: a short introduction, the name, a celebration the whole audience shares, and a brief thank-you. From the Generic Room up, the host fires confetti and applause on every viewer's screen at once, so winners see the room cheer for them instead of hearing clipped audio. Read more →
How long should an online awards night be?: Seventy-five minutes suits an online awards night with about ten awards, at roughly five minutes per award plus a welcome, a mid-point reset and a close. With more than fifteen awards, split the event in two or announce some categories in advance, so the final honours still land with energy. Read more →
Can the room run voting for the awards?: No. The room is the stage for the ceremony, not a nomination, voting or judging system. Collect nominations and scores in the process you already use, then bring the results to the ceremony. The room handles the event itself: the branded lobby, the start, the effects, the attendee list and the follow-up afterwards. Read more →
Will the confetti appear in the ceremony recording?: Not in your meeting platform's own recording. Effects play on the room page over the meeting, so the platform's recording captures the video and audio without them. To keep the celebrations in the replay of a virtual award ceremony, screen-record the room page itself from a host or producer device. Read more →
Can a branded room run a virtual board meeting?: Yes, a branded room can host a virtual board meeting: a lobby with your organisation's name, a start that happens for every director together, papers or a portal link beside the meeting and a live list of who is present. It does not handle voting, quorum, minutes or secure document storage, which stay with your secretary and your existing tools. Read more →
Can directors vote inside the room?: No. The room has no voting, polling or resolution feature. Take decisions in the way your constitution and standing orders require, whether that is a show of hands on camera, a roll call by the chair or a separate tool your board already uses, and have the secretary record each decision in the minutes. Read more →
What are virtual board meetings best practices?: Virtual board meetings best practices include sending papers well in advance, opening on time, confirming who is present, separating decision items from discussion, stating each proposal in full before deciding it, keeping cameras on, agreeing how directors signal to speak, sharing a backup dial-in and asking guests to leave before any confidential session. Read more →
Is a branded room worth it for an online board meeting?: It depends on the audience. For a small executive board on a familiar link, a branded room adds little. It is worth it when an online board meeting includes outside experts, community members, observers or presenting guests, because the branded lobby and single start make the organisation look as considered as its decisions. Read more →
How do you host a virtual book launch?: Host a virtual book launch by choosing a date, inviting readers to a branded room, and running a short show: a welcome, the story behind the book, a reading, reader questions and an official out-in-the-world moment. Keep the book one click away throughout, capture every reader's email at the door, and send the replay the next morning. Read more →
How long should a virtual book launch party be?: Sixty minutes is the right length for most virtual book launch parties, with the reading, conversation and big moment inside the first forty-five. A reading of about ten minutes keeps energy high. Leave the last quarter of an hour open for thank-yous, questions and anyone who wants to linger with the author. Read more →
Can readers buy the book without leaving the launch?: Yes, on a Branded Room. Add the book, a signed-copy form or a preorder bonus to the featured offers rail, and each opens in a slide-over beside the meeting. Readers order while the party continues. The purchase itself happens on your existing shop or retailer page, which the rail simply opens in place. Read more →
Who should host an online book launch?: Ask someone other than the author to host an online book launch: an editor, a fellow author, a bookseller or a friend with a good voice. The host keeps time, reads questions, points to the book and fires the effects, so the author can stay present with readers instead of running the event. Read more →
What does a virtual fundraiser platform need to do?: A virtual fundraiser platform needs to host the live event, keep the way to give in view and capture who came. A BrandedRooms room does those three: a branded lobby and start, your existing donation page open beside the meeting on a Branded Room, and every guest's name and email at the door. Donations themselves are processed by your own donation page. Read more →
Can guests donate without leaving the meeting?: Yes, on a Branded Room. Add your existing donation page or pledge form to the featured offers rail and it opens in a slide-over beside the meeting, so supporters give while the story continues. BrandedRooms does not process the payment; your donation page handles the gift and the receipt exactly as it does today. Read more →
How long should an online fundraising event be?: Sixty minutes suits most online fundraising events. Spend the first half on the story and the people the cause serves, make the ask around the midpoint, give guests fifteen minutes of giving time with thank-yous and celebration, then close with what happens next. Shorter appeals work when they are part of a larger programme. Read more →
Do virtual fundraisers work for small nonprofits?: Yes. Virtual fundraisers suit small nonprofits because they cost little to run and reach supporters who could never attend a dinner. A free 30-day trial, no card, covers the lobby, the start and guest capture, and a Generic Room keeps that room with a CSV export and applause for milestones. A Branded Room adds your own branding, the donation page beside the meeting and follow-up for every guest. Read more →
What makes a good virtual networking event platform?: A good virtual networking event platform gives guests a welcoming front door, starts on time for everyone, supports small-group rounds and keeps the guest list after the call. A BrandedRooms room handles the front door, the start and the guest list, while small-group rounds use the breakout rooms in the meeting platform you already use. Read more →
How do you make online networking events less awkward?: Make online networking events less awkward with structure: a one-sentence introduction in the chat, small groups of about four, a clear prompt for each round and a time limit. Bring everyone back between rounds to share a connection, and end with an ask round so guests can say who they would like to meet. Read more →
How many people should attend virtual networking events?: Twenty to eighty guests is a comfortable size for virtual networking events, because it fills several small-group rounds without making the whole-room parts unwieldy. Larger events work with a co-host managing groups. The upper limit is always your meeting licence's participant limit, which the room warns you about as numbers rise, from the Generic Room up. Read more →
Can guests share contact details after a virtual business networking event?: Yes, with permission. Every guest leaves a first name and email at the door, tagged by event, and you can export the list on a Generic Room or send it to your CRM on a Branded Room. Ask guests whether they are happy to appear on a shared list before you circulate it after a virtual business networking event. Read more →
How do you run a virtual new hire onboarding session that feels welcoming?: Lead with people before policies. Open a branded lobby with a warm welcome line, start everyone together with Start the room, and name and celebrate each new hire with applause or confetti. Keep the live session to around ninety minutes, put every form and guide in one place, and close with a clear map of the first week. Read more →
Can new hires fill in forms during a virtual onboarding session?: Yes, on a Branded Room. Place your benefits, equipment and setup forms in the featured offers rail, and each opens in a slide-over beside the meeting from your own tools. New hires can complete them during the session or return to them later. Collect personal details only through those tools, never in meeting chat. Read more →
Can HR see who attended new hire orientation online?: Yes. New hires enter a first name and email at the door, or arrive signed in, and each arrival is tagged with the cohort's event. Export the list as a CSV and see a live attendee list on a Generic Room, or use a Branded Room for delivery to your CRM or email tool with tags as well. Single sign-on is available through our sales team. Read more →
How long should a remote employee onboarding event be?: Most remote employee onboarding events work best at around ninety minutes of live session. That is long enough for welcomes, the company story, introductions and the essentials, and short enough to hold attention on camera. Move the deeper detail into written guides and later training sessions spread across the first week. Read more →
What is a virtual open house?: A virtual open house is a scheduled live tour on video, where people who cannot attend in person walk through a home, school, studio or office with the host and ask questions as they go. It works best on a branded page with a waiting room, a start that happens for everyone at once, and the next step kept beside the tour. Read more →
How long should a virtual open house last?: Forty-five minutes suits most virtual open houses: five minutes of welcome, about twenty for the walk-through, ten for questions and five for the next step, plus a few minutes to close. Shorter tours work for a single property. Longer ones work for a campus if you split the walk into clear stops with questions after each. Read more →
Can visitors book a private viewing during the tour?: Yes, on a Branded Room. Put your booking form or application in the featured offers rail and it opens in a slide-over beside the meeting, so visitors book without leaving the tour. On the trial or a Generic Room, share the booking link in the chat and in the follow-up, since the rail is a Branded Room feature. Read more →
Does a virtual open house work for real estate listings?: Yes. A virtual open house for real estate lets buyers who live elsewhere, or relatives helping them decide, walk the listing with the agent live and ask questions. The room captures each visitor's name and email at the door, so the agent can follow up personally the next day with the people who actually watched. Read more →
How many people can attend a virtual open house?: As many as your meeting licence allows. Everyone inside your room counts toward the participant limit of the meeting account you connect, and the room warns you as attendance nears it, from the Generic Room up. If a popular listing or open evening might outgrow the licence, upgrade the licence or plan an overflow before you promote the date. Read more →
What should a virtual product launch platform include?: A virtual product launch platform should include a branded countdown lobby, a shared start, a way to make the reveal feel live, and the product within reach during the event. BrandedRooms provides these with a branded waiting room, Start the room, host-fired effects and, on a Branded Room, a featured offers rail beside the meeting. Read more →
How do you make a virtual launch party feel exciting?: Treat it like a show. Dress the lobby with a teaser and countdown, open with everyone in at once, tell the story before the reveal, and fire confetti with a sound the moment the product appears. Keep the offer visible beside the meeting from the reveal onwards, and finish while the room still has energy. Read more →
Can guests buy during an online product launch event?: Yes, on a Branded Room. Put the product page, preorder form or early-access sign-up in the featured offers rail and it opens in a slide-over beside the meeting. Guests can act while the presenter keeps talking, without leaving the room. Guests who joined through the desktop meeting app directly will not see the rail, so share the room link. Read more →
Can we clip the reveal for social media?: Yes, but record the room page, not only the meeting. Effects play on the page, so the meeting platform's own recording will not include the confetti or sounds. Screen-record the room page on a producer device during the launch, then cut the reveal from that recording for your clips and replay. Read more →
How do you host a virtual retirement party?: Host a virtual retirement party by sending one room link, opening a welcoming lobby with the retiree's name, and running a short programme: a welcome, four or five tributes, a few surprises, a shared toast and time for the retiree to speak. Leave the last part open so colleagues and family can say goodbye in their own words. Read more →
What should you include in a virtual retirement party for a coworker?: A virtual retirement party for a coworker should include tributes from people who represent different chapters of their career, at least one surprise such as a family video or a message from a former colleague, a gift reveal, a toast everyone joins on camera, and a few minutes for the retiree to respond if they wish. Read more →
Can family members join an online retirement celebration easily?: Yes. Guests join an online retirement celebration in the browser on your room page, with nothing to download, by entering a first name and email at the door. Send family the link a day early and offer a quick test, so on the day they arrive calmly and are already in the lobby when the party starts. Read more →
Is the Generic Room enough for a remote retirement party?: For most remote retirement parties, yes. The Generic Room includes the waiting room, the meeting inside the page, Start the room, guest capture with a CSV export, and confetti and applause for the toast. Choose a Branded Room if you want your company's own logo and colours throughout, or a custom domain. Read more →
How do you make a virtual sales kickoff feel like a live event?: Give it a front door, a shared start and cued moments. A branded lobby with the kickoff theme and countdown sets the tone, Start the room moves every rep in at once, and a producer fires applause, rockets and confetti on cue for awards and reveals. Split the day into focused blocks so energy holds. Read more →
Can we know which reps attended the virtual SKO?: Yes. Every rep enters a first name and email at the door, or arrives signed in, and each arrival is tagged with the event. A Generic Room exports the list as a CSV and shows a live attendee list. A Branded Room can also send arrivals to your CRM with tags, so managers can follow up with anyone who missed a session. Read more →
Who should fire the effects during an online sales kickoff event?: A producer, not the presenter. Give one person the host control panel, the run of show and a list of cues, such as applause for each award and confetti for the big reveal. Effects fire with keys 1 to 5 and play on every in-room screen at once, so timing them to the script makes them feel like a stage moment. Read more →
Will the kickoff replay include the effects?: No. Effects play over the meeting on the room page, so the meeting platform's own recording does not include them. If you want the awards or reveal moments in the replay with effects, screen-record the room page on a producer device during the kickoff. Many teams publish the clean recording and keep effects as a live-only reward. Read more →
What should a virtual summit platform include?: A virtual summit platform should include a branded stage, a place for guests to wait between sessions, a reliable way to start each session on time, offers beside the talks and capture of every guest. A BrandedRooms room covers those for a single-stage summit. Ticketing, parallel tracks and on-demand libraries need other tools or more rooms. Read more →
How do you host a virtual summit with several speakers?: Host a virtual summit with several speakers by choosing one theme, inviting a short line-up, giving each speaker a fixed slot and a briefing, and running every session from the same branded room. Have speakers join early for a sound check, introduce and close each session yourself, and keep offers in the rail beside the meeting. Read more →
Can an online summit room run parallel tracks?: Only with more than one room. Each room hosts one meeting at a time, so parallel tracks need a room per track, each connected to its own meeting. You can run several rooms, and for larger programmes multi-room administration under one account is available on request, scoped and quoted when you talk to sales. Read more →
How long should a virtual summit be?: Most virtual summits run one to three days with about four sessions a day, each forty-five to sixty minutes, separated by fifteen-minute breaks. A single day suits a first summit or a smaller audience. Multi-day summits work best when each day has its own theme and ends with a strong reason to come back. Read more →
How do you run a virtual town hall meeting that people trust?: Collect questions ahead of time, start on time with everyone in, and answer the hard questions first. A branded room helps by giving the town hall an official page, a lobby that explains the format, and one shared start through Start the room. Follow up within a day with the recording, a written summary and the next date. Read more →
Can attendees submit questions without leaving the meeting?: Yes, on a Branded Room. Put a question form in the featured offers rail and it opens in a slide-over beside the meeting, so people can type a question while still watching. You can also use your meeting platform's own question or chat tools. Have a moderator read questions out rather than unmuting the audience. Read more →
Is an online town hall meeting different from an all-hands?: Yes. An all-hands is mainly an update from leadership, while a town hall puts audience questions at the centre. The room setup is similar, but a town hall leans on question collection, moderation and a written follow-up, and it uses celebration effects sparingly. Many organisations run both, with the all-hands quarterly and town halls after major news. Read more →
Can we see who attended the town hall?: Yes. Guests enter a first name and email at the door, or arrive already signed in, and each arrival is tagged with the event. Export the list as a CSV and see a live attendee list on a Generic Room, or use a Branded Room for delivery to your CRM or email tool with tags as well. That list also powers the follow-up. Read more →
What should a virtual training session platform include?: A virtual training session platform should help learners arrive in the right session, keep materials in view and record attendance reliably. BrandedRooms does this with a branded waiting room, Start the room, guest capture tagged by session and, on a Branded Room, a materials rail beside the meeting, all on the meeting account you already use. Read more →
Can an online training room track attendance?: Yes. Learners enter a first name and email at the door, or arrive signed in, and each arrival is tagged with the session. Export the list as a CSV and see a live attendee list on a Generic Room, or use a Branded Room for delivery to your CRM or email tool with tags as well. The list shows who joined, not what they learned. Read more →
Does BrandedRooms replace our learning management system?: No. BrandedRooms is the room for live sessions: the branded page, the waiting room, the start, the materials rail and attendance at the door. Course catalogues, assessments, completion records and learning paths stay in your learning tools. Many teams link to those tools from the rail so learners can move between them easily. Read more →
Can we run several live virtual training sessions at once?: Each room hosts one meeting at a time, so simultaneous sessions need more than one room. You can run several separate rooms, or talk to sales about multi-room administration, single sign-on and white-label. Those options are scoped and quoted for your programme, so bring your session calendar and the number of facilitators to the conversation. Read more →
How do you run a virtual user group meeting?: Run a virtual user group meeting on a regular rhythm in the same branded room, with a short welcome, a customer talk, a product update, open questions and the next date. Put customers at the centre, keep pitches out, greet newcomers by name and send the replay and the next invitation to every member afterwards. Read more →
How often should a virtual user group meet?: Most virtual user groups meet monthly or quarterly. Monthly suits active communities with plenty of customer speakers and frequent product changes. Quarterly suits smaller groups and busier members. Whichever you choose, keep the same day, time and room so members can plan around it, and announce the next date before each meeting ends. Read more →
Is a branded room a virtual meetup platform?: Partly. A branded room is the place your virtual meetup happens: the lobby, the start, the meeting inside your page and the guest list. It is not a meetup listing or discovery service and has no forum or member profiles. Promote meetings through your own channels and keep community discussion in the tools you already use. Read more →
Who should speak at a customer user group online?: Customers should give the main talk at a customer user group online, ideally someone showing a real workflow, the problem it solves and what they would change. The vendor team should give a short product update and answer questions. Rotating customer speakers keeps each meeting fresh and gives regular members a reason to return. Read more →
What makes a good virtual workshop platform?: A good virtual workshop platform keeps materials, instructions and the meeting together so participants can work while they listen. BrandedRooms hosts your workshop inside your own branded page on the meeting account you already use, with a waiting room, Start the room, guest capture and, on a Branded Room, a rail where workbooks and templates open beside the meeting. Read more →
Can I use breakout rooms in an online workshop room?: Breakout rooms are a feature of your meeting platform, not of BrandedRooms, so how they behave depends on that platform. Test breakouts with a guest joining in the browser on your room page before the workshop. If they do not suit your format, run small-group exercises as timed solo work followed by structured sharing in the main room. Read more →
How long should a live virtual workshop be?: Most live virtual workshops work well at ninety minutes to two hours, with a short break in the middle. Longer content is usually better split across two sessions on consecutive days. Keep teaching blocks short, around fifteen minutes, and alternate them with exercises and sharing so participants stay active rather than just watching. Read more →
Can I sell tickets for workshop hosting online in a branded room?: BrandedRooms does not run ticketing, so sell tickets through your own checkout or booking tool and send buyers the room link. During the workshop, a Branded Room's featured offers rail can hold the ticket for your next workshop or follow-on programme, opening beside the meeting so participants can sign up without leaving. Read more →

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Answer guides

Are live effects recorded?

What is the best time to host a webinar?

Can guests shop without leaving the meeting?

Can I cancel a branded room anytime?

Can I run more than one branded room?

Can I host a meeting room on my own domain?

Can you embed a video meeting in a website?

Do branded rooms work on phones?

Do guests need to download anything to join a video meeting?

Do I need my own meeting account for BrandedRooms?

How do passcodes work in a branded room?

How long should a webinar be?

How many people can join a branded room?

How many reminder emails should you send before a webinar?

How much does a branded meeting room cost?

How to brand a video meeting

How to brand a webinar, from invitation to follow-up

How to capture leads from a video meeting

How to celebrate a business anniversary

How to follow up after a virtual event

How to get people to attend a virtual event

How to host a virtual launch party

How to make a virtual celebration feel special

How to make virtual meetings fun

How to moderate a virtual Q and A

How to prepare speakers for a virtual event

How to record a virtual event

How to start a large meeting on time

How to write a webinar invitation

Is there a free trial for a branded meeting room?

Should you pitch on a webinar?

Should you send a webinar replay?

Virtual event vs webinar: which are you planning?

Virtual icebreakers for large groups

Webinar vs meeting: what is the difference?

What equipment do you need to host a webinar?

What happens when a video meeting is full?

What is a branded meeting room?

What is a community call?

What is a featured offers rail?

What is a masterclass?

What is an evergreen webinar?

What is an overflow livestream?

What is a run of show?

What is a sales kickoff?

What is a virtual all-hands meeting?

What is a virtual event?

What is a virtual event producer?

What is a virtual event room?

What is a virtual town hall?

What is a virtual waiting room?

What is a webinar?

What is a webinar call to action?

What is a webinar funnel?

What is guest capture?

What is join before host?

What is white label video conferencing?

What should a waiting room page say?

What to do when the host is late to a virtual event

Which meeting platforms does BrandedRooms work with?

Who owns guest data in a branded room?